Reviews focus on hardware failures and poor after-sales help. Reported breakdowns include jump starters, chargers, and inflators that stop working quickly. Several customers say warranty claims were denied, refunds never came, or repair requests got no reply. This sample includes no positive user experiences.
Examples from available reviews (Oct 2025 – Mar 2026).
Defective product and the company provided no support or replacement parts.
“They offered no support or replacement parts even at my cost.”
Order was canceled and the refund was not received.
“still i didnt get my refund”
Multiple jump boxes failed; warranty help was refused after complaints.
“doesn't hold a charge over 48 hrs.”
Tire inflator failed after few uses and promised replacement never arrived.
“offered replacement but never received it”
Service problems show up repeatedly. Customers mention emails that go unanswered, agents who can’t find orders, and warranty claims that weren’t honored. Several reviews say replacements or refunds were promised but never delivered.
Reviewers say the devices failed soon after purchase and weren’t worth the price. They describe units that won’t hold a charge and chargers that quit after a single use. No reviews in this set argue that the products offer good value.
Users report failures during normal use, including jump starters that won’t start a car and inflators that stop after a few uses. Poor customer support added to the frustration and left issues unresolved. A few reviews mention long waits or no response at all.
Recurring hardware issues include LEDs that don’t light, batteries that drain quickly, leaking pumps, and inflators that fail after little use. Multiple reviewers say devices broke within weeks or months. These defects account for most low ratings in the sample.
Communication issues are common and detailed. Reviewers describe going months without replies, being asked for order numbers as a condition for help, and responses that didn’t lead to action. A minority mention early promises of support that were never followed through.
These reviews are consistently negative about product reliability and after-sales handling. They show no split in opinions; ratings stay low throughout the sample. Repeated hardware failures and ineffective customer service drive most complaints.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (12) · Quotes shortened · As of: March 2026
Defective product and the company provided no support or replacement parts.
“They offered no support or replacement parts even at my cost.”
The jump box failed repeatedly and customer service was unreachable.
“Neither of the LEDs will light.”
Order was canceled and the refund was not received.
“still i didnt get my refund”
Multiple jump boxes failed; warranty help was refused after complaints.
“doesn't hold a charge over 48 hrs.”
Customer support did not honor the 12 month warranty and was unreachable.
“Zero customer support to honor their 12 month warranty claim”
Charger failed after one use and emails received no response for months.
“They’re a scam, don’t buy.”
Customer service ignored the order and delayed warranty while product failed quickly.
“Horrible customer service, pretending not to find my order”
Returned defective jumper but received no reply or refund.
“still no reply nor any refund”
Product failed quickly and customer service was poor.
“Didn’t last long.”
Jumper failed to work and customer service could not assist without an order number.
“It does not jump a car battery because of this.”
Pump leaked after two years and the company avoided assisting with replacement.
“Poor customer service and afer sales support.”
Tire inflator failed after few uses and promised replacement never arrived.
“offered replacement but never received it”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Audew sells automotive accessories and portable power products for vehicle maintenance and emergencies. Its lineup includes portable jump starters, tire inflators, battery chargers, and electric air pumps. The products aim at consumers who want compact, rechargeable tools for roadside assistance and home use. Audew offers product pages with specs and user guides. The company sells through its own channels and through third-party retailers.