Reviews show a consistent pattern of product reliability problems (examples include jump starters that will not charge or LED indicators that never light) and repeated failures to resolve warranty, refund or return requests. Multiple customers report unresponsive email support and unclear return instructions, while one older review praises easy ordering and competitive pricing. If you consider an Audew product, keep order records, check the retailer’s return policy, and prefer sellers or platforms with clear return/refund procedures. For essential automotive gear, compare warranty terms and after-sales support before purchasing.
Examples from available reviews (Oct 2025 – Feb 2026).
The jump box failed repeatedly and customer service was unreachable.
“Neither of the LEDs will light.”
Order was canceled and the refund was not received.
“still i didnt get my refund”
Pump leaked after two years and the company avoided assisting with replacement.
“Poor customer service and afer sales support.”
Most reviewers report inadequate after-sales support and warranty denials; one earlier review praised attentive pre-purchase service.
Mixed feedback: one reviewer noted competitive prices and selection; another described a product as relatively expensive after early failure.
Several users report products failing quickly or not working as expected; one reviewer described a straightforward, secure purchase process.
Numerous complaints of early failure: jump starters not charging or lighting, inflators erroring, and pumps leaking after limited use.
Many reviewers describe unresponsive email support, unclear return instructions and missing refunds; a single review reported attentive customer contact.
Most reviewers give negative overall impressions due to recurring product failures and poor support; one earlier review reported satisfaction.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (12) · Quotes shortened · As of: February 2026
Defective product and the company provided no support or replacement parts.
“They offered no support or replacement parts even at my cost.”
The jump box failed repeatedly and customer service was unreachable.
“Neither of the LEDs will light.”
Order was canceled and the refund was not received.
“still i didnt get my refund”
Multiple jump boxes failed; warranty help was refused after complaints.
“doesn't hold a charge over 48 hrs.”
Customer support did not honor the 12 month warranty and was unreachable.
“Zero customer support to honor their 12 month warranty claim”
Charger failed after one use and emails received no response for months.
“They’re a scam, don’t buy.”
Customer service ignored the order and delayed warranty while product failed quickly.
“Horrible customer service, pretending not to find my order”
Returned defective jumper but received no reply or refund.
“still no reply nor any refund”
Product failed quickly and customer service was poor.
“Didn’t last long.”
Jumper failed to work and customer service could not assist without an order number.
“It does not jump a car battery because of this.”
Pump leaked after two years and the company avoided assisting with replacement.
“Poor customer service and afer sales support.”
Tire inflator failed after few uses and promised replacement never arrived.
“offered replacement but never received it”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Audew is a consumer brand that sells automotive accessories and small electronics—commonly known for items such as battery jump starters, portable tyre inflators, air compressors, foot pumps and vehicle chargers. Its products are frequently offered through online marketplaces and direct e-commerce listings. Consumers researching Audew often look for information on product reliability, warranty handling, returns and seller responsiveness.