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Transparency

How we build our reviews

Our 5-step content creation process

We follow a systematic approach to ensure consistency and transparency across all our content.

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1. Source identification

We collect reviews from established platforms like Trustpilot, Google Reviews, and direct customer feedback.

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2. Quality filtering

Short, vague, or obviously fake reviews are excluded. We focus on detailed customer experiences.

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3. Theme categorization

Reviews are organized by themes: pricing, delivery, customer service, and product quality.

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4. Analysis and summarization

Common patterns and insights are identified and summarized without changing the original meaning.

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5. Source verification

All sources are documented and made available for transparency.

Company influence policy

No. Absolutely not.
  • Companies cannot request removal of negative reviews
  • Companies cannot pay to improve their ratings or ranking
  • Companies cannot edit or rewrite their analysis
Companies cannot edit, pay to change, or influence their reviews in any way. What you read is based purely on customer experiences.

AI and automation

Yes, but with human oversight.

We use AI tools to help identify patterns and summarize large volumes of reviews, but all content is reviewed and verified by our team.

AI never creates fake reviews or invents information - it only analyzes real customer feedback.