The supplied reviews show a clear pattern of mixed experiences: many customers report easy online ordering, accurate listings, fast shipping and good prices, while a significant subset report wrong or non‑delivered orders, old or failing tires, and slow or nonresponsive support. Several complaints reference refund or warranty delays and requests that went unanswered; other reviews describe prompt replacements and satisfactory performance. If you consider buying from Best Used Tires, verify the DOT/manufacture date, request photos if age or condition is a concern, confirm return and warranty terms, and use payment or marketplace protections where available. Keep copies of all order confirmations and communications so you can pursue refunds or disputes if problems arise.
Examples from available reviews (Nov 2021 – Feb 2026).
They took my money for four tires but never delivered the order.
“they took my money but never delivered the tires”
Company sent wrong tires twice and refused prompt correction.
“This company sent the incorrect order twice.”
Website was easy to navigate and they had needed tire.
“Your website is easy to navigate and shop.”
Seller sent six-year-old tires that developed cracks and failed.
“They send 6 years old tires”
Many reviews report fast shipping and helpful staff, but several cite missed deliveries, long hold times, warranty delays, or unresolved refunds.
Several buyers praise low prices and affordability; others report being overcharged or not receiving paid upgrades, producing mixed views on value.
Multiple reviewers describe the website as easy to navigate and report quick ordering and delivery, indicating a generally smooth online experience.
Some customers received tires that matched descriptions and performed well; others report receiving old, defective, or failing tires that required replacement.
A notable portion of reviews describe unresponsiveness, ignored emails, or difficulty reaching support; a minority praise follow‑up and replacement notices.
Customer experiences are split: many positive reports about price, fit and delivery contrast with complaints about non‑delivery, defects, and poor support.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (26) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Reviewer had an exceptional experience exceeding expectations.
“The best experience that I could have ever imagined”
Tire arrived on time and matched the order.
“Tire was on time and accurate to what was ordered.”
Order was flagged as fraud and customer service was unhelpful.
“I called customer service and was told the order was fraud.”
Easy online ordering, home delivery, and overall smooth experience.
“It's so easy to order online.”
Multiple outreach attempts received no response from the company.
“I have reached out several times no response.”
Received heavily used tires with cracks and must pay costly return shipping.
“i received a heavily used tire set with uneven surface and cracks”
Company sent wrong tires twice and refused prompt correction.
“This company sent the incorrect order twice.”
Website was easy to navigate and they had needed tire.
“Your website is easy to navigate and shop.”
Four of six tires failed within a year after purchase.
“4 of 6 tires failing won’t let you talk to a manager.”
Described the experience as easy, affordable, and quality.
“Easy. Affordable. Quality”
Product description matched listing and delivery was prompt.
“Description was correct and prompt delivery”
Company provided good customer service and the tires met expectations.
“Great customer service and follow up on my order to ensure it was delivered.”
Store had good selection, helpful staff, and fast delivery.
“Good selection, very helpful, fast delivery.”
Seller sent six-year-old tires that developed cracks and failed.
“They send 6 years old tires”
Shop offered great prices and fast shipping.
“Great Price and Fast Shipping”
Tires were inexpensive and delivered quickly, but disposal fee seemed excessive.
“Tire disposal fee rip off.”
Damaged tire was promptly replaced and customer service was great.
“Tire Mart immediately sent out a new one”
Delivery was delayed and customer service left reviewer on hold for an hour.
“I called customer service and was on a hour on hold.”
Buyer received defective tires and says refund requests and communications went unanswered.
“they sent 4 defective tires.”
Easy to find tires online and received them within days.
“It was easy to find the tire I needed.”
Tire matched replacement, with great price and fast shipping.
“tire was exactly like the one I replaced”
Shipment was split but overall experience was fine.
“Other then my shipment got separated it was fine”
Website was user-friendly and tires improved ride quality.
“Site is user-friendly.”
Tires were delivered quickly and efficiently.
“Got my tires fast”
Reviewer received good tires at a very good price.
“Really nice tires at a super great price”
Tires arrived quickly and perform well after mounting.
“they look & perform great!”
I have never been so disappointed in my life. I was looking for a set of used tires to replace my blown truck tires, and I decided to try BestUsedTires.com because they had great prices. I ordered 4 tires on their site and they took my money but never delivered the tires, they just stole my $1000+.. The order never came.I have been trying to get my money back for over a month now. They have done everything they can to avoid me. If anyone has any advice or suggestions I would be very appreciative. I'm pissed and I'm going to make sure that everyone knows NOT to buy from these scam artists. They should be put in jail. They are scammers and I would not use them again.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Best Used Tires is a company name consumers search when considering pre-owned or remanufactured tires sold online. For shoppers researching sellers of used tires, relevant evaluation points include tire condition and manufacture date, listing accuracy, shipping and delivery terms, return and warranty policies, and seller responsiveness. When comparing vendors, check marketplace ratings, available contact channels, and any stated inspection or grading criteria to assess trust and safety.