Reviews Analyzed
21
We Collect & Analyze Reviews
Best Used Tires
Experiences & Reviews
Best Used Tires is a company name consumers search when considering pre-owned or remanufactured tires sold online. For shoppers researching sellers of used tires, relevant evaluation points include tire condition and manufacture date, listing accuracy, shipping and delivery terms, return and warranty policies, and seller responsiveness. When comparing vendors, check marketplace ratings, available contact channels, and any stated inspection or grading criteria to assess trust and safety.
Overview & Key Metrics
Positive Sentiment
76%
Latest Review
15d
Overall Rating
3.9
Our Analysis
🎯
Service quality
Many reviews report fast shipping and helpful staff, but several cite missed deliveries, long hold times, warranty delays, or unresolved refunds.
Share of mentions
Mixed
23%
💰
Value for money
Several buyers praise low prices and affordability; others report being overcharged or not receiving paid upgrades, producing mixed views on value.
Share of mentions
Mixed
14%
⚡
User experience
Multiple reviewers describe the website as easy to navigate and report quick ordering and delivery, indicating a generally smooth online experience.
Share of mentions
Strong
7%
🔧
Product quality
Some customers received tires that matched descriptions and performed well; others report receiving old, defective, or failing tires that required replacement.
Share of mentions
Mixed
18%
📞
Communication
A notable portion of reviews describe unresponsiveness, ignored emails, or difficulty reaching support; a minority praise follow‑up and replacement notices.
Share of mentions
Weak
10%
⭐
Overall experience
Customer experiences are split: many positive reports about price, fit and delivery contrast with complaints about non‑delivery, defects, and poor support.
Share of mentions
Mixed
27%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – October 2025).
VENOM POWER TERRA HUNTER X/T LT 35X12.50R20 121R E (10 PLY)
"I have never been so disappointed in my life. I was looking for a set of used tires to replace my blown truck tires, and I decided to try BestUsedTires.com because they had great prices. I ordered 4 tires on their site and they took my money but never delivered the tires, they just stole my $1000+.. The order never came.I have been trying to get my money back for over a month now. They have done everything they can to avoid me. If anyone has any advice or suggestions I would be very appreciative. I'm pissed and I'm going to make sure that everyone knows NOT to buy from these scam artists. They should be put in jail. They are scammers and I would not use them again."
Dylan O'Connor
Collected.reviews
Nov 15, 2021
Featured for: Non-delivery and unresolved refund
Easy fix but Refused to do the right thing
"This company sent the incorrect order twice. Then would not send the correct order until they received the incorrect order. Essentially making the cus..."
Paul
Trustpilot
Oct 01, 2025
Featured for: Incorrect orders, charged, unresponsive
My new online tire shop!
"Your website is easy to navigate and shop. You had the exact tire I was looking for..."
Mark “BackCountry”
Trustpilot
Oct 01, 2025
Featured for: Positive: easy site, correct tire
Bad experience
"Bad experience They send 6 years old tires In month of September i received 4 tires manufactured in 2018 semitrailer tires. My mistake was installing..."
Dima Pagu
Trustpilot
Oct 01, 2025
Featured for: Old/defective tires, poor warranty response
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
P
Paul
trustpilot.com
Oct 01, 2025
Easy fix but Refused to do the right thing
This company sent the incorrect order twice. Then would not send the correct order until they received the incorrect order. Essentially making the cus...
M
Mark “BackCountry”
trustpilot.com
Oct 01, 2025
My new online tire shop!
Your website is easy to navigate and shop. You had the exact tire I was looking for...
R
Robbery
trustpilot.com
Oct 01, 2025
Robbed
4 of 6 tires failing won’t let you talk to a manager. Been on less then...
F
Faith Quinlan
trustpilot.com
Oct 01, 2025
Easy
...
c
customer
trustpilot.com
Oct 01, 2025
Description was correct and prompt…
Description was corre...
S
Steve
trustpilot.com
Oct 01, 2025
Two Thumbs Up - Blackhawk Agility SUV 255/55R20 XL 110V
Great customer service and follow up on my order to ensure it was delivered. The product was exactly as advertised a...
R
Rick Moore
trustpilot.com
Oct 01, 2025
Good selection and affordable
Good selection, very h...
D
Dima Pagu
trustpilot.com
Oct 01, 2025
Bad experience
Bad experience They send 6 years old tires In month of September i received 4 tires manufactured in 2018 semitrailer tires. My mistake was installing...
D
Douglas Magoffin
trustpilot.com
Oct 01, 2025
Buy tires here
...
F
FeatherFoot
trustpilot.com
Oct 01, 2025
Fast delivery
Cheap tires delivered quick...
M
Michael Nemec
trustpilot.com
Oct 01, 2025
Great timely delivery
Great timely delivery! One tires arrived damaged, but Tire Mart immediately sent ou...
G
George Potter
trustpilot.com
Oct 01, 2025
I was to get my tires on Jan 6 and for…
I was to get my tires on Jan 6 and for four days they claimed out for delivery from newville Pa. Th...
L
LT
trustpilot.com
Oct 01, 2025
I bought 4 "blemished tires" from…
I bought 4 "blemished tires" from TireMart in September 2024 but they sent 4 defective tires. I initiated a refund request and they never responded. I...
L
Leya George
trustpilot.com
Oct 01, 2025
It was easy to find the tire I needed
It was easy to find the tire I needed. Ordered them and received with...
K
Ken Lindwedel
trustpilot.com
Oct 01, 2025
Great price
Great price, fast shipping, tire w...
H
Hunter Fox
trustpilot.com
Oct 01, 2025
Other then my shipment got separated it…
Other then my shipment g...
K
K Minor
trustpilot.com
Oct 01, 2025
I highly recommend using TireMart
Site is user-friendly. I love m...
H
Heather Quillia
trustpilot.com
Oct 01, 2025
Got my tires fast
...
c
customer
trustpilot.com
Oct 01, 2025
Good tires. Good price
Really nice tires at...
M
Mike
trustpilot.com
Oct 01, 2025
Great tires at a nice price shipped…
Great tires at a nice price shipped fast! Moun...
Conclusion
The supplied reviews show a clear pattern of mixed experiences: many customers report easy online ordering, accurate listings, fast shipping and good prices, while a significant subset report wrong or non‑delivered orders, old or failing tires, and slow or nonresponsive support. Several complaints reference refund or warranty delays and requests that went unanswered; other reviews describe prompt replacements and satisfactory performance. If you consider buying from Best Used Tires, verify the DOT/manufacture date, request photos if age or condition is a concern, confirm return and warranty terms, and use payment or marketplace protections where available. Keep copies of all order confirmations and communications so you can pursue refunds or disputes if problems arise.