Reviews for Bonzah show a consistent pattern: many customers praise the online signup, user interface and lower premiums compared with rental‑company coverage. However, several reviewers report serious problems with claims handling and reaching customer support, including delayed payouts and unanswered phone lines. If you value quick setup and lower daily rates, Bonzah may meet those needs, but weigh that against the reported difficulties with post‑purchase service and claims. Before purchasing, document policy details, verify insurer contacts, and consider backup options for claims payment or dispute resolution.
Examples from available reviews (Dec 2021 – Feb 2026).
Reviewer alleges unresponsive insurer and calls the company a scam.
“THIS IS ABSOLUTELY A SCAM”
Claims take months to be paid; reviewer distrusts posted reviews.
“Takes months to pay out claims.”
Website is user-friendly and plans offer reasonable premiums.
“The website is user friendly and simple.”
Insurance was easy to obtain, cheaper than rental company, and service was excellent.
“Great Service! Great Company! 10/10 all the way!”
Most reviewers describe prompt, professional service and smooth transactions; a minority report single incidents of poor or unavailable customer support.
Many reviewers report lower premiums compared with rental‑company insurance and reasonable daily rates; a few cite costly daily charges or poor value when claims occur.
Multiple reviews highlight a user‑friendly website, quick signup and convenient purchase flow; several users call the process easy and straightforward.
A notable subset of reviewers allege claim denials or lengthy payout delays; a small number say coverage appeared adequate but went unused.
A few reviews report inability to reach support by phone or email and unanswered messages, complicating claims and follow‑up.
Overall feedback is mixed: many praise convenience, price and service, while several customers report serious issues with claims and contactability.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Claims take months to be paid; reviewer distrusts posted reviews.
“Takes months to pay out claims.”
Reviewer says company avoids paying claims and sues claimants.
“Don't count on getting your claim paid.”
Reviewer alleges unresponsive insurer and calls the company a scam.
“THIS IS ABSOLUTELY A SCAM”
User found the service easy and fun to use.
“IT IS EASY AND FUN”
Reviewer reports a great customer service experience.
“Great service”
Reviewer says the service was good.
“Good service 👍”
Reviewer found the service convenient, easy, and well-priced.
“Convenient, easy and great priced”
Website is user-friendly and plans offer reasonable premiums.
“The website is user friendly and simple.”
Transaction was quick and smooth with no unexpected delays.
“Everything went quick and smooth without any unexpected delays.”
Reviewer says the service was cheap, fast, accurate, and easy.
“Good deal cheaper fast accurate so easy and direc”
Reviewer finds coverage easy, effective, and much cheaper than rental insurance.
“Easy and effective.”
Reviewer states it's a good company.
“Good company”
Reviewer highlights ease of setup.
“Ease of set up.”
Company provided personalized, hospitable, and professional service.
“This company provide a personalized service.”
Sign-up was super easy and rates were very reasonable.
“Super easy sign up.”
Small operation run professionally; everything ran smoothly without issues.
“Everything ran smoothly, good car, not a 4x4, had no issues”
Service was fast and priced reasonably.
“Fast service and reasonable price.”
Reviewer recommends it as a great-priced insurance for frequent renters.
“They offer great price and if you rent cars a lot it the top recommended insurance too get.”
Reviewer found the daily charges costly and lists amounts.
“Costly daily charges.”
Customer service phone number doesn't work and is unreachable.
“The customer service phone number does not work.”
Great Service! Great Company! 10/10 all the way!
The insurance was easy to get, was cheaper than what is offered by the rental company (Price about 15% lower than rental company for the complete days of rental) but I didn't need to use it so really don't know how it would go if something went wrong. However, I can confidently say that I would use them again because the service offered by their team is unmatched by any other company in the area. Keep up the good work and I'll refer my friends and collegues to seek your great services. Thanks Again!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Bonzah operates as an online provider of short‑term auto insurance, commonly used as an alternative to rental‑company coverage. The service focuses on fast web-based signup and daily or short‑duration policies aimed at renters, test drivers and travelers looking for temporary vehicle protection.