Customer feedback ranges from fast, helpful service to support that goes silent. Many buyers praise the LED brightness and accurate fit for vehicle lighting. Others report repeat failures, missing parts, and refunds or charges that never get resolved. Results vary widely from one case to the next.
Examples from available reviews (Dec 2021 – Mar 2026).
Multiple return requests and calls received no response from customer service.
“I have filled out 4 request to return the item and not one response back.”
LED bulbs repeatedly hyper-flashed despite multiple replacements; refund denied.
“I have to date received (Six) replacement bulbs: Hyper flashing again!”
Company sent a replacement quickly after I reported a product problem.
“They sent a replacement product no questions asked”
Custom-made LEDs fit perfectly and were extremely bright.
“fit like a glove and were extremely bright”
Service outcomes split sharply. Several reviewers describe fast replacements and quick fixes for order problems. Just as many report no replies, long waits on hold, and return requests that go unanswered.
Some buyers say the brighter, easy-to-install bulbs feel like a good deal, especially when support responds quickly. Others complain about extra charges, refunds being denied, or refunds still missing after returns. These mixed experiences drive overall value perceptions.
Users often highlight strong LED brightness and good fit for lighting upgrades. Fit issues show up mostly with floor mats and bedliner items and come up less often than lighting feedback. Some customers say moisture intrusion and hyper-flashing disrupted daily use.
Multiple reviews point to durability problems, including bulbs failing within months, repeat replacements, rusted hardware, and missing parts. At the same time, others call out better brightness, a sleek look, and simple installation. Feedback suggests uneven long-term build quality across product lines.
Many reviewers mention quick, helpful replies from support and fast replacement shipments. Others describe emails that never get answered, calls that drop, and missing shipping confirmations. Communication quality varies heavily by case.
Overall sentiment splits between customers who got fast resolutions and those left with unresolved issues. Positive reviews usually mention quick replacements and correct fit. Negative reviews focus on no response, charge disputes, and refunds being denied.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (24) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Multiple return requests and calls received no response from customer service.
“I have filled out 4 request to return the item and not one response back.”
Tail lights failed after 14 months and reviewer filed a warranty request.
“Only 14 months old and have filed a warranty request waiting on a reply”
Low beams failed after warranty but company replaced them with upgraded headlights.
“I did receive new headlights from Last fit. They made things right.”
Custom-made LEDs fit perfectly and were extremely bright.
“fit like a glove and were extremely bright”
Customer service quickly corrected my wrong lights purchase.
“customer service responded back immediately and was able to get me back with the correct ones.”
Purchased brake bulbs and praised Lasfit's quality and quick support.
“They respond very quickly and they back up what they sell.”
Company sent a replacement quickly after I reported a product problem.
“They sent a replacement product no questions asked”
Ordered floor mats shown in stock but received no shipping confirmation or responses.
“DO NOT BUY FROM THIS COMPANY. Worst customer service around.”
Lights were bright but the company did not honor the warranty.
“they did NOT honor their warranty.”
Reviewer received excellent and prompt customer service.
“Best customer service!!! Superb job!”
Customer service corrected a delivery address issue and made things right.
“HAD THE BEST CUSTOMER SERVICE! WE HAD A ISSUE WITH OUR DELIVERY ADDRESS FOR OUR ORDER BUT CUSTOMER SERVICE MADE EVERYTHING RIGHT.”
Damaged items were replaced promptly after contacting customer service.
“they sent me replacement right away.”
Bedliner was too short and tailgate mat was missing.
“Bedliner was too short and they didn't send the tailgate mat either.”
Mounting bolts rusted but company replaced the kit quickly.
“they sent me a replacement kit.”
LED bulbs repeatedly hyper-flashed despite multiple replacements; refund denied.
“I have to date received (Six) replacement bulbs: Hyper flashing again!”
Good light output but company never responded to issue inquiries.
“Minus 4 stars for NEVER responding to my emails or phone calls.”
LED headlights worked well with fast delivery and good customer service.
“Excellent speed of delivery and customer service!”
Amber LEDs failed within months but Lasfit provided replacement bulbs.
“Lasfit did indeed hook me up with replacement bulbs and they are still working.”
Was charged multiple times and still hasn't received refund or floor mats.
“They charged me 4 times.”
Floor mats did not fit correctly and company did not respond to return requests.
“Floor mats don't fit right.”
Light developed moisture and stopped working; promised refund never arrived.
“Got moisture inside after some time and one of the lights stopped working”
Defective brake lights and slow, unhelpful customer service prevented refund.
“I would not recommend Lasfit with its bells and whistles, glitz and glam advertising and not follow up should something not go Lasfit's way.”
Customer service had long hold times and call disconnection.
“held on for 32 minutes before being disconnected.”
Lasfit quickly replaced a burned-out bulb after Amazon's return window closed.
“they sent me a new pair of bulbs very quickly.”
I placed an order for a set of LS Plus Series Headlight Bulbs and when they arrived I couldn't wait to install them! The difference in brightness was incredible and the new design is so much sleeker than my old bulbs. I've been using them for a few weeks now and have had no problems whatsoever. They're really easy to install, too - I managed to do it myself in just a few minutes.
I highly recommend these bulbs if you're looking for an upgrade - they make a huge difference, especially at night. The customer service is also fantastic - I had a question about the installation and they responded within minutes to help me out. Thanks, LASFIT!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
LASFIT designs and sells automotive lighting and related accessories. Its lineup includes LED headlight bulbs, taillights, brake lights, and installation kits for passenger vehicles. Product pages list vehicle fitment details and technical specs. LASFIT sells through its own website and major online marketplaces. It offers support channels and posts warranty details for its products.