Most reviews highlight friendly staff, clean cars, and an easy pickup and return process. Many mention clear pricing and the option to book with no deposit. A small number describe major service problems, including a car breaking down and a manager repeatedly arriving late. Some renters also ran into limits such as cross-border rules and disputes over fuel or toll charges.
Examples from available reviews (Nov 2021 – Feb 2026).
Very professional service with new clean car and easy pickup.
“Absolute excellent service, 5 stars.”
Ford Fiesta was clean, well-maintained, fuel-efficient, and rental process was smooth.
“The car was in excellent technical and visual condition”
Car broke during rental, causing long delays and no compensation.
“The car broke at the end of the term in the middle of the mountains.”
Reviewer was unhappy about cross-border restriction but praised staff helpfulness.
“I can’t use a car on Turkish part of Cyprus”
Reviewers often describe agents and drivers as polite and helpful at pickup and return. Several mention quick replies and on-time delivery. A smaller group reports late arrivals and weaker customer care.
Several reviewers chose the company for competitive prices and the no-deposit option. Customers also point to clear pricing and fast confirmations. A few advise checking the fuel policy and toll charges before booking.
Many guests say pickup was easy, with smooth shuttle or airport handoffs and comfortable rides. Both repeat customers and first-time renters describe the steps as straightforward. A few isolated issues come up, including cross-border limits, missing navigation features, and disagreements over fuel refunds.
Most reviews describe the cars as new, clean, well maintained, and fuel efficient. One review reports a vehicle breaking down during the rental, causing major disruption; it is rare but serious.
Customers praise clear explanations, WhatsApp support, and hosts who arrive early and help out. Several reviews note smooth coordination for pickup and return. A minority say they were not told about toll cards or other local rules.
Overall feedback is positive, with many five-star notes about smooth rentals. A small number of lower-rated reviews sharply contrast routine hires with high-impact failures. That gap leaves a clear split between mostly seamless bookings and occasional service breakdowns.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Pickup and return went smoothly, but no signed contract was requested.
“he just took a photo of my passport and driving license.”
Reviewer was happy with the service and assistance provided.
“Happy with the service and provided help.”
Reviewer enjoyed good prices, helpful owner, and an awesome rental experience.
“Great rental service, good prices and awesome experience.”
Manager was repeatedly late and the car had unexpected issues.
“The manager was one hour late for both pick-up and return.”
Quick response, no deposit required, no hidden fees; watch fuel policy.
“No credit card or deposit required which is great”
Everything worked perfectly during the rental.
“Everything worked just perfect!”
Car broke during rental, causing long delays and no compensation.
“The car broke at the end of the term in the middle of the mountains.”
Timely car delivery and flexible return, with quick responses.
“the car was given in time”
Customer had to pay tolls because they weren't informed about HDS card.
“they didn't tell us about the toll roads.”
Prompt service with airport pickup and convenient drop-off in Tbilisi.
“the driver waited for me when we landed”
Reviewer states that everything was fine during the rental.
“Everything is fine.”
Car matched photos, was in good condition, and offered good value.
“the car is in a good conditions”
Reviewer praised fuel efficiency, prompt replies, and owner hospitality.
“The best car rental in Georgia”
Pickup at quarter tank; promised refund for extra fuel was denied.
“Our car was at quarter tank at pick up.”
Owner provided first-class service with convenient delivery and pickup.
“great first class service.”
Car was excellent and staff were friendly and professional.
“The car was in excellent condition”
Prompt local staff, comfortable pickup, and a smooth atmosphere.
“the prompt availability of the local staff”
Minor technical problem was quickly resolved and return arrangements were accommodated.
“everything was operatively solved.”
Site and provider gave good support; full insurance prevented issues.
“provided good support during my stay in Antalya.”
Easy pickup/drop-off, straightforward process, and good communication.
“Pick up and drop off were easy”
I enjoy traveling a lot. When school closes, as a family we go on a holiday. Since we don’t have a big car, we use myrentacar. Their services are superfine. Having used their services for several years, I thought the preferential treatment I had enjoyed as usual. I was shocked. They had changed their processes, their customer care department cared less and every day I would call to make bookings to no avail. Every day I would be directed to a different person and was very frustrated that I had to look for an alternative. I decided not to ever use their services again.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Myrentacar rents vehicles for short- and medium-term trips. Its fleet includes economy, compact, and family-size cars. Customers can book online and pick up at airports or city locations. The rental terms cover fuel, insurance, and mileage, and support is available by phone and messaging.