RaceChip
Experiences & Reviews
RaceChip is a German manufacturer of plug-and-play engine tuning modules (chip tuners) for passenger vehicles. The company offers hardware and Bluetooth-enabled tuners for many car models and markets product lines commonly labeled S, RS, GTS and GTS Black. RaceChip sells through an online store and supports device configuration via mobile apps and firmware updates. Consumers researching RaceChip typically look for information on installation, vehicle compatibility, power gains, fuel economy and after-sales support.
Overview & Key Metrics
Our Analysis
Service quality
Most reviewers report fast delivery, helpful customer service and prompt replacements; one reviewer described rude, unhelpful technical support.
Value for money
A small group cite fuel-economy gains or call the chip a relatively inexpensive way to increase performance.
User experience
Many users report quick, straightforward installs and usable app features; some report pairing difficulties, unclear instructions or engine-check warnings.
Product quality
Frequent reports of noticeable power, responsiveness and improved drivability; a few reviews note no effect or compatibility limits with modified engines.
Communication
Most customers describe fast, helpful responses from tech support and returns staff; one review called technical support rude and unhelpful.
Overall experience
Most reviewers give an overall positive impression: improved performance, easy installs and responsive support; a minority report ineffective units or poor service.
Our Independent Methodology
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Data Collection
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AI Analysis
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Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 22 verified reviews (December 2021 โ October 2025).
I would not recommend RaceChip
"I would not recommend RaceChip. I bought it tried it and it did nothing good. The Technical support was rude, aggressive and ultimately useless- Your..."
great hardware and outstanding customer service
"First I want to say that this chip really works, it makes my car more responsive and eager. After about 4 months I had an issue with the Bluetooth so..."
The chip is fabulous
"The chip is fabulous, it works. I've only had one problem and it was not with the chip, it was with the app and it was caused by me, since I changed m..."
GTS race chip for Mini JCW
"I got a GTS race chip for my mini cooper JCW. The install process using their app and tuner was a 20 minute process, and the car has been completely t..."
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (20) ยท Collected.reviews (2) ยท Quotes shortened ยท As of: October 2025
Love the race chip tuners
Love the race chip tuners. I have run multiple tuners from them and have always...
Really good customer service
...
I purchased the Racechip RS for my BMWโฆ
I purchased the Racechip RS for my BMW F15. It was delivered faster than expected. From the moment I opened the shipping box this product is first cla...
GTS race chip for Mini JCW
I got a GTS race chip for my mini cooper JCW. The install process using their app and tuner was a 20 minute process, and the car has been completely t...
The chip is fabulous
The chip is fabulous, it works. I've only had one problem and it was not with the chip, it was with the app and it was caused by me, since I changed m...
great hardware and outstanding customer service
First I want to say that this chip really works, it makes my car more responsive and eager. After about 4 months I had an issue with the Bluetooth so...
AWESOME!!!
Purchased and installed on my 2023 Bronco 2.7. Customer service was awesome and installation...
RaceChip and customer service areโฆ
RaceChip and customer service are...
Great customer service/ great product for VW/ Audi!
Great customer service. A few things came up, but they shipped replacements quick and update...
The GTS Black race chip is very goodโฆ
The GTS Black race chip is very good and gives a real good boost to my Honda Civic Si _Copue 2018 . from aprox 205 hp to aprox 250 hp. I am using it t...
Ordered GTS Black
Ordered GTS Black, instructions were very clear and easy to read, installation was simple, and everything worked as adverti...
I would not recommend RaceChip
I would not recommend RaceChip. I bought it tried it and it did nothing good. The Technical support was rude, aggressive and ultimately useless- Your...
Well executed
Grabbed base S for 2019 Civic 1.5T to smooth out low end throttle response. Arrived promptly, well packaged, easy install. Immediately addressed issue...
Excellent product and tech support
Excellent product and tech support. Very pleased with th...
Like a race horse
The ordering process was easy, the delivery was incredibly fast (Germany to Canada in 3 days), the install went without a hitch (I asked a mechanic to...
Install was easy
Install was easy. Started with default setting 5, which triggered the engine check light after 10-20 miles. Reset and work my way up to dial settin...
Mini Cooper 2016 Base GTS chip
Mini Cooper 2016 Base Got the chip as a way to have some cheap upgrades without doing too much work to the car and canโt complain the power band is mu...
Great product - truly works !
Great product ! My car is much more re...
It has been a great experienceโฆ
It has been a great experience purchasing a chip tuner from Racechip. I knew that I wanted one for my new BMW because I had been researching them sinc...
Great product
Great product! Highly recommend and do...
Conclusion
Reviews show that RaceChip products frequently deliver noticeable gains in acceleration and drivability, and many customers report quick, simple installations (often minutes to under an hour). After-sales support and returns handling are regularly cited as responsive, including fast replacements when Bluetooth or hardware faults occur. A minority of reviewers report no benefit or poor technical support, and several note app pairing or instruction issues and compatibility limits with modified engines. Consumers should check model compatibility, expect to use an app for tuning, and consider contacting support with vehicle details before purchase.