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We Collect & Analyze Reviews

RaceChip
Experiences & Reviews

RaceChip is a German manufacturer of plug-and-play engine tuning modules (chip tuners) for passenger vehicles. The company offers hardware and Bluetooth-enabled tuners for many car models and markets product lines commonly labeled S, RS, GTS and GTS Black. RaceChip sells through an online store and supports device configuration via mobile apps and firmware updates. Consumers researching RaceChip typically look for information on installation, vehicle compatibility, power gains, fuel economy and after-sales support.

Overview & Key Metrics

Reviews Analyzed 22
Positive Sentiment 91%
Latest Review 17d
Overall Rating
4.5

Our Analysis

๐ŸŽฏ

Service quality

Most reviewers report fast delivery, helpful customer service and prompt replacements; one reviewer described rude, unhelpful technical support.

Share of mentions
18%
Strong
๐Ÿ’ฐ

Value for money

A small group cite fuel-economy gains or call the chip a relatively inexpensive way to increase performance.

Share of mentions
4%
Mixed
โšก

User experience

Many users report quick, straightforward installs and usable app features; some report pairing difficulties, unclear instructions or engine-check warnings.

Share of mentions
17%
Mixed
๐Ÿ”ง

Product quality

Frequent reports of noticeable power, responsiveness and improved drivability; a few reviews note no effect or compatibility limits with modified engines.

Share of mentions
22%
Strong
๐Ÿ“ž

Communication

Most customers describe fast, helpful responses from tech support and returns staff; one review called technical support rude and unhelpful.

Share of mentions
15%
Strong
โญ

Overall experience

Most reviewers give an overall positive impression: improved performance, easy installs and responsive support; a minority report ineffective units or poor service.

Share of mentions
24%
Strong

Our Independent Methodology

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Data Collection

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AI Analysis

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100% Independent

Zero company influence. No payments, no bias โ€” just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 22 reviews

All Customer Reviews

Sources: Trustpilot (20) ยท Collected.reviews (2) ยท Quotes shortened ยท As of: October 2025

T
The Casual Nerd
trustpilot.com Oct 01, 2025

Love the race chip tuners

Love the race chip tuners. I have run multiple tuners from them and have always...

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trustpilot.com Oct 01, 2025

Really good customer service

...

b
brandon white
trustpilot.com Oct 01, 2025

I purchased the Racechip RS for my BMWโ€ฆ

I purchased the Racechip RS for my BMW F15. It was delivered faster than expected. From the moment I opened the shipping box this product is first cla...

P
P M
trustpilot.com Oct 01, 2025

GTS race chip for Mini JCW

I got a GTS race chip for my mini cooper JCW. The install process using their app and tuner was a 20 minute process, and the car has been completely t...

C
Cesar
trustpilot.com Oct 01, 2025

The chip is fabulous

The chip is fabulous, it works. I've only had one problem and it was not with the chip, it was with the app and it was caused by me, since I changed m...

O
Oliver K
trustpilot.com Oct 01, 2025

great hardware and outstanding customer service

First I want to say that this chip really works, it makes my car more responsive and eager. After about 4 months I had an issue with the Bluetooth so...

D
DC
trustpilot.com Oct 01, 2025

AWESOME!!!

Purchased and installed on my 2023 Bronco 2.7. Customer service was awesome and installation...

G
Gustavo Polo
trustpilot.com Oct 01, 2025

RaceChip and customer service areโ€ฆ

RaceChip and customer service are...

Z
Z Tuffy
trustpilot.com Oct 01, 2025

Great customer service/ great product for VW/ Audi!

Great customer service. A few things came up, but they shipped replacements quick and update...

P
Peter Henningsen
trustpilot.com Oct 01, 2025

The GTS Black race chip is very goodโ€ฆ

The GTS Black race chip is very good and gives a real good boost to my Honda Civic Si _Copue 2018 . from aprox 205 hp to aprox 250 hp. I am using it t...

D
Devin Pietrzak
trustpilot.com Oct 01, 2025

Ordered GTS Black

Ordered GTS Black, instructions were very clear and easy to read, installation was simple, and everything worked as adverti...

G
Gary
trustpilot.com Oct 01, 2025

I would not recommend RaceChip

I would not recommend RaceChip. I bought it tried it and it did nothing good. The Technical support was rude, aggressive and ultimately useless- Your...

D
David B
trustpilot.com Oct 01, 2025

Well executed

Grabbed base S for 2019 Civic 1.5T to smooth out low end throttle response. Arrived promptly, well packaged, easy install. Immediately addressed issue...

T
Tod C Powers
trustpilot.com Oct 01, 2025

Excellent product and tech support

Excellent product and tech support. Very pleased with th...

B
Bob
trustpilot.com Oct 01, 2025

Like a race horse

The ordering process was easy, the delivery was incredibly fast (Germany to Canada in 3 days), the install went without a hitch (I asked a mechanic to...

M
Matthias
trustpilot.com Oct 01, 2025

Install was easy

Install was easy. Started with default setting 5, which triggered the engine check light after 10-20 miles. Reset and work my way up to dial settin...

B
Brandon Diciocco
trustpilot.com Oct 01, 2025

Mini Cooper 2016 Base GTS chip

Mini Cooper 2016 Base Got the chip as a way to have some cheap upgrades without doing too much work to the car and canโ€™t complain the power band is mu...

S
Sander Vogtlander
trustpilot.com Oct 01, 2025

Great product - truly works !

Great product ! My car is much more re...

K
Keith T
trustpilot.com Oct 01, 2025

It has been a great experienceโ€ฆ

It has been a great experience purchasing a chip tuner from Racechip. I knew that I wanted one for my new BMW because I had been researching them sinc...

J
Jason Forrester
trustpilot.com Oct 01, 2025

Great product

Great product! Highly recommend and do...

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Conclusion

Reviews show that RaceChip products frequently deliver noticeable gains in acceleration and drivability, and many customers report quick, simple installations (often minutes to under an hour). After-sales support and returns handling are regularly cited as responsive, including fast replacements when Bluetooth or hardware faults occur. A minority of reviewers report no benefit or poor technical support, and several note app pairing or instruction issues and compatibility limits with modified engines. Consumers should check model compatibility, expect to use an app for tuning, and consider contacting support with vehicle details before purchase.