Product did not improve performance and technical support was unhelpful.
“I would not recommend RaceChip”
Reviews show that RaceChip products frequently deliver noticeable gains in acceleration and drivability, and many customers report quick, simple installations (often minutes to under an hour). After-sales support and returns handling are regularly cited as responsive, including fast replacements when Bluetooth or hardware faults occur. A minority of reviewers report no benefit or poor technical support, and several note app pairing or instruction issues and compatibility limits with modified engines. Consumers should check model compatibility, expect to use an app for tuning, and consider contacting support with vehicle details before purchase.
Examples from available reviews (Dec 2021 – Feb 2026).
Product did not improve performance and technical support was unhelpful.
“I would not recommend RaceChip”
Chip worked and company promptly replaced faulty unit with quick shipping.
“they also stand behind their product”
Chip worked well and customer service helped resolve app pairing issues.
“The chip is fabulous, it works.”
Installation transformed the car, increasing speed and slightly improving MPG.
“the car has been completely transformed.”
Most reviewers report fast delivery, helpful customer service and prompt replacements; one reviewer described rude, unhelpful technical support.
A small group cite fuel-economy gains or call the chip a relatively inexpensive way to increase performance.
Many users report quick, straightforward installs and usable app features; some report pairing difficulties, unclear instructions or engine-check warnings.
Frequent reports of noticeable power, responsiveness and improved drivability; a few reviews note no effect or compatibility limits with modified engines.
Most customers describe fast, helpful responses from tech support and returns staff; one review called technical support rude and unhelpful.
Most reviewers give an overall positive impression: improved performance, easy installs and responsive support; a minority report ineffective units or poor service.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (25) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Team reminded reviewer to register unit to maintain engine warranty.
“reminded me to register the unit”
Product significantly improved a customer's vehicle with fast shipping and easy installation.
“he got a new car.”
RaceChip improved multiple used Audis, with quick delivery and outstanding service.
“performed well above my expectations”
Ordering and delivery were easy, and product performed very well.
“IT WORKS VERY WELL AND I AM VERY HAPPY WITH ITS PERFORMANCE!!”
Tuner did not function with modified AMG and caused engine light issues.
“engine light keeps popping up!”
Tuners performed well and customer service was very good.
“Love the race chip tuners.”
Customer service was described as really good.
“Really good customer service”
Device arrived early, was easy to install, and significantly improved performance.
“It woke my X5 up.”
Installation transformed the car, increasing speed and slightly improving MPG.
“the car has been completely transformed.”
Chip worked well and customer service helped resolve app pairing issues.
“The chip is fabulous, it works.”
Chip worked and company promptly replaced faulty unit with quick shipping.
“they also stand behind their product”
Installation was easy and customer service and performance were excellent.
“Customer service was awesome”
Product works well and customer service was reported as great.
“THe product works fantastic”
Customer service shipped replacements quickly and updated app settings promptly.
“Great customer service.”
Chip increased horsepower significantly but had compatibility limits with modified intakes.
“from aprox 205 hp to aprox 250 hp.”
Instructions were clear, installation simple, and product worked as advertised.
“everything worked as advertised!”
Product did not improve performance and technical support was unhelpful.
“I would not recommend RaceChip”
Arrived promptly, installed easily, improved throttle and fuel economy slightly.
“Arrived promptly, well packaged, easy install.”
Product and technical support were excellent with useful Bluetooth Eco mode.
“Excellent product and tech support.”
Installation greatly increased horsepower and improved acceleration and fuel economy.
“An increase in HP from 333 to about 400 !”
Install was easy but higher settings triggered engine check light, so reduced setting used.
“triggered the engine check light after 10-20 miles.”
Chip increased power and fun, but outdated directions required mechanic installation.
“the car is noticeably peppier and faster.”
Product made the car noticeably more responsive.
“My car is much more responsive and you feel the difference !”
Purchasing experience was good and customer service answered questions promptly.
“Customer service has answered all of my questions promptly.”
Product is recommended and Bluetooth model is suggested.
“Great product! Highly recommend and do yourself a favor and get the Bluetooth.”
I love my Mazda6 that I drive everyday, but felt like it could use an extra push in the right direction. As a result, I decided to install a performance chip, which has actually made it better than ever! I placed an order and the delivery was super quick. My mechanic was also able to hook it up in less than 30 minutes, and it has made the car zippier, more nimble and just simply quicker to respond. Now I can merge onto the freeway without feeling like I need to diet and my children think that it’s the coolest car they’ve ever seen. The chip has made a big difference in power. I find that I am passing on the freeway with ease and it is fun to drive.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
RaceChip is a German manufacturer of plug-and-play engine tuning modules (chip tuners) for passenger vehicles. The company offers hardware and Bluetooth-enabled tuners for many car models and markets product lines commonly labeled S, RS, GTS and GTS Black. RaceChip sells through an online store and supports device configuration via mobile apps and firmware updates. Consumers researching RaceChip typically look for information on installation, vehicle compatibility, power gains, fuel economy and after-sales support.