Reviews Analyzed
22
We Collect & Analyze Reviews
RaceChip
Experiences & Reviews
RaceChip is a German manufacturer of plug-and-play engine tuning modules (chip tuners) for passenger vehicles. The company offers hardware and Bluetooth-enabled tuners for many car models and markets product lines commonly labeled S, RS, GTS and GTS Black. RaceChip sells through an online store and supports device configuration via mobile apps and firmware updates. Consumers researching RaceChip typically look for information on installation, vehicle compatibility, power gains, fuel economy and after-sales support.
Overview & Key Metrics
Positive Sentiment
91%
Latest Review
17d
Overall Rating
4.5
Our Analysis
๐ฏ
Service quality
Most reviewers report fast delivery, helpful customer service and prompt replacements; one reviewer described rude, unhelpful technical support.
Share of mentions
Strong
18%
๐ฐ
Value for money
A small group cite fuel-economy gains or call the chip a relatively inexpensive way to increase performance.
Share of mentions
Mixed
4%
โก
User experience
Many users report quick, straightforward installs and usable app features; some report pairing difficulties, unclear instructions or engine-check warnings.
Share of mentions
Mixed
17%
๐ง
Product quality
Frequent reports of noticeable power, responsiveness and improved drivability; a few reviews note no effect or compatibility limits with modified engines.
Share of mentions
Strong
22%
๐
Communication
Most customers describe fast, helpful responses from tech support and returns staff; one review called technical support rude and unhelpful.
Share of mentions
Strong
15%
โญ
Overall experience
Most reviewers give an overall positive impression: improved performance, easy installs and responsive support; a minority report ineffective units or poor service.
Share of mentions
Strong
24%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias โ just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 22 verified reviews (December 2021 โ October 2025).
I would not recommend RaceChip
"I would not recommend RaceChip. I bought it tried it and it did nothing good. The Technical support was rude, aggressive and ultimately useless- Your..."
Gary
Trustpilot
Oct 01, 2025
Featured for: Negative product and support experience
great hardware and outstanding customer service
"First I want to say that this chip really works, it makes my car more responsive and eager. After about 4 months I had an issue with the Bluetooth so..."
Oliver K
Trustpilot
Oct 01, 2025
Featured for: Fast replacement, strong after-sales service
The chip is fabulous
"The chip is fabulous, it works. I've only had one problem and it was not with the chip, it was with the app and it was caused by me, since I changed m..."
Cesar
Trustpilot
Oct 01, 2025
Featured for: App pairing issue resolved by support
GTS race chip for Mini JCW
"I got a GTS race chip for my mini cooper JCW. The install process using their app and tuner was a 20 minute process, and the car has been completely t..."
P M
Trustpilot
Oct 01, 2025
Featured for: App install, big performance and MPG
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 22 reviews
All Customer Reviews
Sources: Trustpilot (20) ยท Collected.reviews (2) ยท Quotes shortened ยท As of: October 2025
T
The Casual Nerd
trustpilot.com
Oct 01, 2025
Love the race chip tuners
Love the race chip tuners. I have run multiple tuners from them and have always...
๏ฟฝ
ะะฐัััะฝ ะกะตะบัะธะตัั
trustpilot.com
Oct 01, 2025
Really good customer service
...
b
brandon white
trustpilot.com
Oct 01, 2025
I purchased the Racechip RS for my BMWโฆ
I purchased the Racechip RS for my BMW F15. It was delivered faster than expected. From the moment I opened the shipping box this product is first cla...
P
P M
trustpilot.com
Oct 01, 2025
GTS race chip for Mini JCW
I got a GTS race chip for my mini cooper JCW. The install process using their app and tuner was a 20 minute process, and the car has been completely t...
C
Cesar
trustpilot.com
Oct 01, 2025
The chip is fabulous
The chip is fabulous, it works. I've only had one problem and it was not with the chip, it was with the app and it was caused by me, since I changed m...
O
Oliver K
trustpilot.com
Oct 01, 2025
great hardware and outstanding customer service
First I want to say that this chip really works, it makes my car more responsive and eager. After about 4 months I had an issue with the Bluetooth so...
D
DC
trustpilot.com
Oct 01, 2025
AWESOME!!!
Purchased and installed on my 2023 Bronco 2.7. Customer service was awesome and installation...
G
Gustavo Polo
trustpilot.com
Oct 01, 2025
RaceChip and customer service areโฆ
RaceChip and customer service are...
Z
Z Tuffy
trustpilot.com
Oct 01, 2025
Great customer service/ great product for VW/ Audi!
Great customer service. A few things came up, but they shipped replacements quick and update...
P
Peter Henningsen
trustpilot.com
Oct 01, 2025
The GTS Black race chip is very goodโฆ
The GTS Black race chip is very good and gives a real good boost to my Honda Civic Si _Copue 2018 . from aprox 205 hp to aprox 250 hp. I am using it t...
D
Devin Pietrzak
trustpilot.com
Oct 01, 2025
Ordered GTS Black
Ordered GTS Black, instructions were very clear and easy to read, installation was simple, and everything worked as adverti...
G
Gary
trustpilot.com
Oct 01, 2025
I would not recommend RaceChip
I would not recommend RaceChip. I bought it tried it and it did nothing good. The Technical support was rude, aggressive and ultimately useless- Your...
D
David B
trustpilot.com
Oct 01, 2025
Well executed
Grabbed base S for 2019 Civic 1.5T to smooth out low end throttle response. Arrived promptly, well packaged, easy install. Immediately addressed issue...
T
Tod C Powers
trustpilot.com
Oct 01, 2025
Excellent product and tech support
Excellent product and tech support. Very pleased with th...
B
Bob
trustpilot.com
Oct 01, 2025
Like a race horse
The ordering process was easy, the delivery was incredibly fast (Germany to Canada in 3 days), the install went without a hitch (I asked a mechanic to...
M
Matthias
trustpilot.com
Oct 01, 2025
Install was easy
Install was easy. Started with default setting 5, which triggered the engine check light after 10-20 miles. Reset and work my way up to dial settin...
B
Brandon Diciocco
trustpilot.com
Oct 01, 2025
Mini Cooper 2016 Base GTS chip
Mini Cooper 2016 Base Got the chip as a way to have some cheap upgrades without doing too much work to the car and canโt complain the power band is mu...
S
Sander Vogtlander
trustpilot.com
Oct 01, 2025
Great product - truly works !
Great product ! My car is much more re...
K
Keith T
trustpilot.com
Oct 01, 2025
It has been a great experienceโฆ
It has been a great experience purchasing a chip tuner from Racechip. I knew that I wanted one for my new BMW because I had been researching them sinc...
J
Jason Forrester
trustpilot.com
Oct 01, 2025
Great product
Great product! Highly recommend and do...
Conclusion
Reviews show that RaceChip products frequently deliver noticeable gains in acceleration and drivability, and many customers report quick, simple installations (often minutes to under an hour). After-sales support and returns handling are regularly cited as responsive, including fast replacements when Bluetooth or hardware faults occur. A minority of reviewers report no benefit or poor technical support, and several note app pairing or instruction issues and compatibility limits with modified engines. Consumers should check model compatibility, expect to use an app for tuning, and consider contacting support with vehicle details before purchase.