Reviews are split between fast, low-cost tire work and major service problems. Positive comments mention quick installs, free flat repairs, and pricing that beats big-box stores. Negative accounts include the wrong or used tires being installed, damage to vehicles and wheels, and pushy upselling. Missed appointments and unexpected charges also show up repeatedly.
Examples from available reviews (May 2017 – Mar 2026).
Staff price-matched, discounted tires and provided friendly, attentive service.
“He price matched my tires, and I received a huge discount.”
Vehicle damaged during service and business denied responsibility and accountability.
“my vehicle sustained significant damage to the tires and wheels.”
Had a 2pm appointment but waited beyond 2:45; appointment was ineffective.
“The car is still in parking lot at 2:45, ugh.”
Wrong, possibly used tires were installed and management issued a refund.
“wrong tire was accidentally installed.”
Several reviews describe fast, polite counter service and free flat repairs. Many others recount parts being changed without approval, damage to vehicles, and staff denying fault. Reviews also repeatedly mention customers being turned away or spoken to rudely.
Multiple customers point to prices lower than major competitors and quick installation. Others complain about steep add-on fees, financing interest, and quotes that increased by pickup. Feedback includes both strong deals and unexpected costs.
Some customers finished in under an hour, with clear time estimates and helpful staff. More reviews describe long waits beyond scheduled appointments, missing records, and inventory switching that felt like bait-and-switch. Scheduling and appointment handling come up often as pain points.
Many reviews say the shop installed the wrong tires, sold older or possibly used tires, or put on new tires that leaked or wore out early. Customers also report broken studs, scratched rims, and TPMS installs that didn’t work. Quality problems form the largest negative theme.
Several customers report not getting order updates and being hit with unexpected fees at pickup. Many others mention vague product details, staff unable to find past orders, and promises of free services that didn’t hold up. Breakdowns show up in scheduling, ordering, and billing.
Reviews swing between efficient, low-cost visits and serious failures that led to damage or surprise expenses. Both good and bad outcomes repeat across comments, creating a wide range of customer experiences. Performance seems uneven from location to location and visit to visit.
For each review, the core experience based on original source reviews.
Sources: consumeraffairs.com (30) · Trustpilot (13) · Quotes shortened · As of: March 2026
Bait-and-switch twice: ordered tires shown as unavailable despite proof of order.
“sorry we don't have them.”
They couldn't find my records and delays forced me to buy emergency tires elsewhere.
“the associate said he couldn't even find my two previous visits in the system.”
They replaced my flat with a different tire size and charged me unexpectedly.
“it's not the same tire as my old one.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Tire America is a retail tire and automotive service company that sells and installs passenger and light truck tires. It offers mounting, balancing, wheel alignment, and flat repairs. Technicians also do TPMS service, tire rotations, and basic wheel maintenance. Many locations provide in-store installation and handle manufacturer or store warranties. Some stores offer financing plans and commercial tire services.