Customers mention timely, helpful support and correctly packed parts at reasonable prices. Several reviews point to a cleaner-looking store and stronger staff. One review describes a manager with poor people skills and a very negative experience. Most ratings lean positive, with one clear negative outlier.
Examples from available reviews (Feb 2016 – Feb 2026).
Responsive customer service and accurate, well-packed, reasonably priced products.
“their customer service was very responsive and helpful.”
Store appearance and staff improved; reviewer will keep shopping there.
“Will definitely keep shopping there.”
Reviewer warns about poor manager people skills and bad customer service.
“Manager has absolutely no people skills, avoid at all costs.”
Several reviews describe customer support as responsive and helpful. One review calls out a manager’s poor people skills and recommends avoiding that location. That complaint contrasts with the otherwise positive service notes.
One review says the products are reasonably priced and well packed. Value and pricing come up only once and aren’t discussed much elsewhere.
Reviewers note the store looks improved and the staff has gotten better, and at least one person says they’ll keep shopping there. One negative experience tied to management behavior hurt the in-store experience.
One review reports the order was correct and packed carefully. No other reviews comment on product quality.
Several reviews mention clear, responsive communication from customer service. One review describes poor interpersonal communication from a manager, sharply differing from the other accounts.
Most reviews describe satisfactory interactions and results. One strongly negative review focused on management creates a clear split in the small set of feedback.
For each review, the core experience based on original source reviews.
Sources: yelp.com (2) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Outstanding services!! I had a wonderful purchasing experience with Truckprousa.com! I was looking for a suspension lift, and Truckprousa.com had the best price on the web. Not only did I get a great deal on the product I wanted, their customer service was very responsive and helpful. They made sure I got exactly what I needed for my vehicle. They sent exactly what was described and it was packed well. Quality merchandise at a reasonable price. Quick delivery too. Pleasant and professional to deal with. I would recommend them and continue to gladly purchase from Truckprousa.com again! Good job Truckprousa.com and thank you 😊
Store appearance and staff improved; reviewer will keep shopping there.
“Will definitely keep shopping there.”
Reviewer warns about poor manager people skills and bad customer service.
“Manager has absolutely no people skills, avoid at all costs.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
TruckProUSA sells replacement parts and accessories for light- and heavy-duty trucks. It carries items like brakes, filters, suspension parts, and maintenance tools. Shoppers can look up parts by SKU and vehicle fitment in the online catalog. TruckProUSA serves individual owners, mechanics, and fleet operators, sourcing parts and shipping orders across the United States.