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Credit Firm
Reviews & Experiences

Reviews for Credit Firm are mixed: many customers report clear, measurable removals and improved credit scores within weeks to months, while a notable group describes slow progress, poor communication, and ongoing charges without results. If you consider this service, review the contract for dispute rounds, cancellation terms, and billing policies before signing up. Ask specifically how disputes are documented, how often you will receive updates, and whether a portal or case manager will be available to track progress. Compare written guarantees and timelines to other options (self-dispute, alternative firms, or legal services) and keep records of all correspondence to assess performance over time.

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Overview & Key Metrics

Review count
39
Sources
trustpilot.com, Collected.reviews, bbb.org
Last updated
February 2026

What reviewers often mention

🎯

Service quality

Reviews show uneven service: several users report fast dispute actions and account removals, while others describe slow, stopped, or inconsistent work and unmet promises.

💰

Value for money

Many reviewers question value: some cite low monthly costs and good results, but a larger share reports ongoing charges with little to no measurable credit improvement.

⚡

User experience

Few reviews mention the platform or process; reported issues include unclear portal updates and difficulty reaching counselors, while one review noted routine notifications.

🔧

Product quality

Most reviewers describe concrete removals and improved scores, though a minority report no meaningful progress or limited dispute outcomes after months of service.

📞

Communication

Communication receives frequent criticism: many users report unreturned calls, delayed responses, and vague updates; a smaller set describes prompt, personalized replies.

⭐

Overall experience

Overall experiences are divided: numerous customers report significant account removals and score gains, while many others describe poor follow-up, slow progress, and dissatisfaction.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (26) · Collected.reviews (11) · bbb.org (2) · Quotes shortened · As of: February 2026

Pete
Jan 13, 2026 · trustpilot.com
Pete
Jan 13, 2026 · trustpilot.com
Ani
Dec 19, 2025 · trustpilot.com
Ani
Dec 19, 2025 · trustpilot.com
Timurlan Alagushov
Dec 10, 2025 · trustpilot.com
Timurlan Alagushov
Dec 10, 2025 · trustpilot.com
Richard W
Oct 27, 2025 · bbb.org
Juan Giraldo
Oct 01, 2025 · trustpilot.com
Maddiel Martinez
Oct 01, 2025 · trustpilot.com
Ryan Jensen
Oct 01, 2025 · trustpilot.com
Jon
Oct 01, 2025 · trustpilot.com
Realtor Michael
Oct 01, 2025 · trustpilot.com
customer
Oct 01, 2025 · trustpilot.com
Nina Tebet
Oct 01, 2025 · trustpilot.com
Max Monologue
Oct 01, 2025 · trustpilot.com
Jamie Kulesa
Oct 01, 2025 · trustpilot.com
Shanmugam Murugappan
Oct 01, 2025 · trustpilot.com
Lyn
Oct 01, 2025 · trustpilot.com
Joe Cooper
Oct 01, 2025 · trustpilot.com
D-Rob
Oct 01, 2025 · trustpilot.com
Michael
Oct 01, 2025 · trustpilot.com
Donald Penn
Oct 01, 2025 · trustpilot.com
A. Pliev
Oct 01, 2025 · trustpilot.com
Dessert Fox
Oct 01, 2025 · trustpilot.com
Stan Potter
Oct 01, 2025 · trustpilot.com
Mila
Oct 01, 2025 · trustpilot.com
Joe
Oct 01, 2025 · trustpilot.com
Kimberly Quong 1/5

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Dec 13, 2024 · Collected.reviews
IBRAHIM F
May 05, 2023 · bbb.org
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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.

About Credit Firm

Credit Firm is a credit repair company that assists consumers with disputing negative items on credit reports and pursuing removals with credit bureaus and collection agencies. Credit repair providers commonly work via monthly service plans, send dispute letters on clients’ behalf, and offer online portals or case managers to track progress. When researching Credit Firm, consumers typically evaluate dispute outcomes, communication responsiveness, billing terms, and documented removals or score changes.