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We Collect & Analyze Reviews

Credit Firm
Experiences & Reviews

Credit Firm is a credit repair company that assists consumers with disputing negative items on credit reports and pursuing removals with credit bureaus and collection agencies. Credit repair providers commonly work via monthly service plans, send dispute letters on clients’ behalf, and offer online portals or case managers to track progress. When researching Credit Firm, consumers typically evaluate dispute outcomes, communication responsiveness, billing terms, and documented removals or score changes.

Overview & Key Metrics

Reviews Analyzed 31
Positive Sentiment 42%
Latest Review 12d
Overall Rating
2.7

Our Analysis

🎯

Service quality

Reviews show uneven service: several users report fast dispute actions and account removals, while others describe slow, stopped, or inconsistent work and unmet promises.

Share of mentions
17%
Mixed
💰

Value for money

Many reviewers question value: some cite low monthly costs and good results, but a larger share reports ongoing charges with little to no measurable credit improvement.

Share of mentions
14%
Weak
⚡

User experience

Few reviews mention the platform or process; reported issues include unclear portal updates and difficulty reaching counselors, while one review noted routine notifications.

Share of mentions
2%
Mixed
🔧

Product quality

Most reviewers describe concrete removals and improved scores, though a minority report no meaningful progress or limited dispute outcomes after months of service.

Share of mentions
27%
Strong
📞

Communication

Communication receives frequent criticism: many users report unreturned calls, delayed responses, and vague updates; a smaller set describes prompt, personalized replies.

Share of mentions
9%
Weak
⭐

Overall experience

Overall experiences are divided: numerous customers report significant account removals and score gains, while many others describe poor follow-up, slow progress, and dissatisfaction.

Share of mentions
31%
Mixed

View all 31 public customer reviews – filtered by relevance →

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All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 31 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (11) · Quotes shortened · As of: October 2025

J
Juan Giraldo
trustpilot.com Oct 01, 2025

Fraudulent company happily steals your…

Fraudulent company happily steals your money and does absolutely nothing I would ne...

M
Maddiel Martinez
trustpilot.com Oct 01, 2025

Absolutely terrible experience

Absolutely terrible experience. This company is a complete waste of time and money. They promised results and delivered nothing. For months, I barely...

R
Ryan Jensen
trustpilot.com Oct 01, 2025

Documenting My Credit Repair Journey…

Documenting My Credit Repair Journey… Documenting My Credit Repair Journey with Credit Firm ** Scroll to bottom for most recent update** Review Jan 14...

J
Jon
trustpilot.com Oct 01, 2025

This place is a scam that will take…

This place is a scam that will take years and years of paying them mont...

R
Realtor Michael
trustpilot.com Oct 01, 2025

I've been sending clients to credit…

I've been sending clients to credit firm for about 3 or 4 months and have started seeing some great results. Clients are coming back with higher credi...

c
customer
trustpilot.com Oct 01, 2025

Waste of time waste of money

What a waste of time I spent money that I don't have to try to fix my credit they barely even get back to you and if you try to call them nobody can h...

N
Nina Tebet
trustpilot.com Oct 01, 2025

Absolutely wonderful

Absolutely wonderful, I signed up on July 15th 2024 and have alread...

M
Max Monologue
trustpilot.com Oct 01, 2025

Signed up in June and my scores have…

Signed up in June and my scores have all gone up, t...

J
Jamie Kulesa
trustpilot.com Oct 01, 2025

Not good people

They haven't done a damn thing including call me back. I put a lock on the card but for a dew says had i...

S
Shanmugam Murugappan
trustpilot.com Oct 01, 2025

Waste of Time and Money - Absolutely no improvement in my credit score

I've been with Creditfirm.net for the past three months, and all they've done is take my $150. There has been absolutely no improvement in my credit s...

L
Lyn
trustpilot.com Oct 01, 2025

I had my identity stolen a few years…

I had my identity stolen a few years ago and have been trying to clean things up over the course of the last year and a half but, the credit card comp...

J
Joe Cooper
trustpilot.com Oct 01, 2025

I used credit firm in 2013 to fix my…

I used credit firm in 2013 to fix my credit and everything was great but, everything went sideways a few years ago because of covid. I got a bunch of...

D
D-Rob
trustpilot.com Oct 01, 2025

I’m usually not one to write reviews…

I’m usually not one to write reviews but, after neglecting my credit for years I finally had the courage to take a look at my credit report and I was...

M
Michael
trustpilot.com Oct 01, 2025

Wasted time and money.

Credit firm was great at first. Then just fizzled out. Was notified of only 2 rounds of disputes by credit bureaus. 1 for employment history/addresses...

D
Donald Penn
trustpilot.com Oct 01, 2025

Crazy

Started with this company because of the low price and expected them to drag their feet for their monthly payments but, surprisingly enough they dispu...

A
A. Pliev
trustpilot.com Oct 01, 2025

Just signed up a week ago and I'm…

Just signed up a week ago and I'm already starting to receive notifications from Exper...

D
Dessert Fox
trustpilot.com Oct 01, 2025

Let's be real

Let's be real, I could have done all this myself for free, but I don't have the time or motivation to sit here, write these letters, follow up, and de...

S
Stan Potter
trustpilot.com Oct 01, 2025

I haven't had good credit since Bill…

I haven't had good credit since Bill Clinton was in office but, tha...

M
Mila
trustpilot.com Oct 01, 2025

3 weeks in and so far 2 collections…

3 weeks in and so far 2 collections have been removed from...

J
Joe
trustpilot.com Oct 01, 2025

Just had 27 medical collections come…

Just had 27 medical collections come off my experian report. My other reports were absolutely prefect, but for some reason my experian score was in th...

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Conclusion

Reviews for Credit Firm are mixed: many customers report clear, measurable removals and improved credit scores within weeks to months, while a notable group describes slow progress, poor communication, and ongoing charges without results. If you consider this service, review the contract for dispute rounds, cancellation terms, and billing policies before signing up. Ask specifically how disputes are documented, how often you will receive updates, and whether a portal or case manager will be available to track progress. Compare written guarantees and timelines to other options (self-dispute, alternative firms, or legal services) and keep records of all correspondence to assess performance over time.