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ProLon
Reviews & Experiences

Reviewers most often praise ProLon's product quality and the ease of following the 5-day kits, frequently noting clear day-labeled packaging and positive results. Customer service and delivery operations receive many positive mentions, but a subset of reviewers report significant billing, checkout or subscription problems. Price sensitivity appears regularly: reviewers recommend watching for discounts or promotions because several experienced unexpected charges or price increases. Prospective buyers should confirm subscription and billing details before ordering and contact support promptly if charges or shipments differ from expectations.

Overview & Key Metrics

Review count
61
Sources
trustpilot.com, Collected.reviews
Last updated
February 2026

What reviewers often mention

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Service quality

Most reviewers report timely deliveries and helpful service interactions, though a minority describe billing errors, order mistakes and trouble reaching live support.

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Value for money

Some customers appreciate discounts and free shipping; others cite high prices, unexpected price increases or subscription charges that reduce perceived value.

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User experience

Many users find the 5-day kit and website easy to follow; several note confusing checkout, subscription handling, HSA/payment problems and promotional inconsistencies.

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Product quality

A large share of reviews praise meal taste, bars, shakes, soups and packaging quality; a small number mention disliked soup flavors or lower taste expectations.

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Communication

Multiple reviewers praise clear day-labeling, coaching and responsive replies; others report lack of advance notice for price changes and limited live support availability.

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Overall experience

Most reviewers describe positive outcomes, repeat use and easy adherence to the program; negative overall impressions are uncommon and tied to billing or ordering issues.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (60) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: February 2026

Frankie Lee usability

Using HSA payment was difficult but eventually went through.

“Using my hsa was a real chore”

Oct 01, 2025 ยท trustpilot.com
Grace Conte communication

Described interaction as helpful, informative, and cooperative.

“Helpful Informative Cooperative”

Oct 01, 2025 ยท trustpilot.com
James Prechtl value

Product is too expensive for persons with limited incomes.

“The product is too expensive for persons with limited incomes.”

Oct 01, 2025 ยท trustpilot.com
Rich experience

Results exceeded expectations without drugs or strict calorie counting.

“The results that I got were greater than my expectations.”

Oct 01, 2025 ยท trustpilot.com
Jennifer L service

Was charged for three kits and could not get refund or live support.

“Prolon charged me for 3 kits instead of just the 1 kit I wanted.”

Oct 01, 2025 ยท trustpilot.com
CHARLES ROBERSON experience

Uses Prolon twice yearly and enjoys bars, shakes, and chocolate spread.

“The bars are a healthy snack”

Oct 01, 2025 ยท trustpilot.com
Julia Ward experience

Learned about "reset" concept and it positively changed health perspective.

“I learned about the concept of "reset" from Prolon”

Oct 01, 2025 ยท trustpilot.com
Cynthia B Harris experience

Enjoys the 5-day fast, never feels hungry and values health benefits.

“I never feel hungry throughout the 5-days”

Oct 01, 2025 ยท trustpilot.com
ayda usability

Website is easy to use.

“Easy website”

Oct 01, 2025 ยท trustpilot.com
Richard Washington quality

Recurring orders have shipped reliably and product quality is high.

“I find the products to be of high quality”

Oct 01, 2025 ยท trustpilot.com
Sabrina value

Appreciates 30% discounts and free shipping for doing FMD.

“Always appreciate the 30% discounts & free shipping”

Oct 01, 2025 ยท trustpilot.com
Bruce. value

Charged more than expected and soups taste is disappointing.

“The soups arenโ€™t great”

Oct 01, 2025 ยท trustpilot.com
Bridgette ONeill experience

First experience was easier and tastier than expected with helpful coaching.

“It was easier and tastier than I expected.”

Oct 01, 2025 ยท trustpilot.com
Lorraine Doo communication

Praises consistent communication, responsiveness, and program contents.

“I appreciate the quality and quantity of communication from Prolon.”

Oct 01, 2025 ยท trustpilot.com
Elizabet Genis experience

Had a challenging but rewarding five-day FMD and plans to repeat.

“I just felt amazing.”

Oct 01, 2025 ยท trustpilot.com
Kristen Jenkins service

Reviewer praised the company's customer service.

“Great customer service”

Oct 01, 2025 ยท trustpilot.com
Ken in MI service

Package arrived timely, directions were clear, and foods tasted good.

“Package arrived in a timely manner.”

Oct 01, 2025 ยท trustpilot.com
Judy R. usability

Online shopping is confusing and promotion details are misleading for subscriptions.

“The online shopping experience is inconsistent and confusing.”

Oct 01, 2025 ยท trustpilot.com
Patricia Zinkowski experience

FMD reduced cravings and reset food preferences for months.

“It's a complete reset for my brain”

Oct 01, 2025 ยท trustpilot.com
Erica service

Customer service helped obtain correct soups and was excellent.

“Customer was amazing!”

Oct 01, 2025 ยท trustpilot.com
Reynolds 4/5

I recently tried ProLon's Fasting Nutrition Program and I must say, it was a great experience! The 5-day meal kit was perfectly planned to provide my body with nourishment while keeping it in a fasting state. What impressed me the most is how easy and convenient it was to follow this program.

During the five days of fasting, I felt more energetic and focused than ever before. My digestive system felt much lighter, and I could already see some positive changes like weight loss, better metabolism function, cellular renewal, etc.

The meals provided were tasty and filling enough to curb hunger pangs throughout the day. Every single item contained high-quality ingredients that made me feel rejuvenated after every meal. Plus, each package came labeled with instructions that made things easier for me.

Overall, ProLon has done an excellent job of creating a product that truly delivers what it promises - healthy fasts without any compromises. Anyone looking for an effective nutrition program should definitely give ProLon a try!

Apr 28, 2022 ยท Collected.reviews

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.

About ProLon

ProLon offers a time-limited, consumer-facing fasting nutrition program sold as pre-packaged meal kits and related packaged products. The company markets multi-day kits intended for periodic use, with online ordering, optional subscription plans, and customer support channels. ProLon is positioned for direct-to-consumer sales of packaged nutrition programs and accessories.