Reviews in this sample focus on a recurring administrative issue: a detailed complaint about a delayed and opaque rebate process. For consumers considering SunPower, verify incentive and rebate timelines in writing, and request clear points of contact and escalation steps before contracting. If incentives are a material part of your financial calculations, obtain documented confirmation of amounts and approval procedures. For aspects not addressed in these reviews—such as panel performance, warranties, installation quality, or monitoring—seek additional reviews and ask for technical and warranty details from SunPower or installers.
Examples from available reviews (Feb 2022 – Feb 2026).
Update: Sunpower incentive program:Sunpower has a convoluted… - Sunpower has a convoluted rebate/incentive program. If one were suspicious, it would seem deliberately drawn out so you forget they promised it to you...
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One review describes SunPower's rebate handling as convoluted and delayed, reporting obfuscation and an unresolved promised rebate after an extended time.
A reviewer reports a substantial promised rebate remaining unpaid for over a year, noting the unresolved incentive reduced the perceived value of the purchase.
No reviews provided comments about apps, portals, monitoring interfaces, or installer on-site experience to assess user experience or digital tools.
None of the reviews mention panel performance, durability, or hardware reliability; reported concerns focus on incentives and administrative processes instead.
The detailed review reports extended waits for SunPower approval and describes the process as opaque, indicating problems with transparency and follow-up.
The substantive review expresses frustration and diminished trust due to unresolved rebate issues and opaque processes, advising caution to others.
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Sources: Trustpilot (21) · consumeraffairs.com (10) · Collected.reviews (8) · Quotes shortened · As of: February 2026
Installation team was professional and efficient. They went above and beyond to make sure the installation met hoa And buildings codes and accommodate...
An ongoing disappointment - Our initial interaction with Blue Raven/Sun Power was great. They came onsite quickly. Answered our questions, explained the timeline and process. All...
Install was good but have not hooked it…
So great I don't have to think about it - The install went well and we have not had any issues. The onl...
They were prompt. Worked in very cold weather. Very friendly and professional. Only recommendation is...
Overall I am satisfied with the installation. They partner with a finance company that offered a...
Solar panel feedback - The solar panels have not had any issues. Installation went smooth. It would be nice if there was a non-stick coating to keep the snow off or a way to...
Solar power vs Duke Energy Progress… - The solar energy was installed four years ago. Our goal was to get 80% of our energy through solar. Unfortunately, Duke progress energy in North Carol...
Great service from the recommendations to the quick, seamless integration during installation...
The city switched us to a new Meter with the solar panels. This changes cost during peak times. Our energy output wa...
I still pay a power bill and I have found out three other solar companies you guys have...
Installers get the job done - The instal was to add more panels to existing instal, the crew showed up on time, they did the work as professionals, the e...
Great staff and quick responses!...
Wow! What a positively energizing experience! - Good customer service, and reliability. Looking forwa...
Different than advertised - Under performed compared to the expectations/estimations the sales team gave, which leaded to spending m...
Blue Raven was very professional and quick to respond when getting our plans drawn up and our panels installed. When we ra...
Good install, happy panels - The install was done with careful engineering and we've had no issues with our 90-year-old home supporting the panels. It does reduce our electrical b...
Service and promptness to answer all…
Love Blue Raven have recommended this company to several friends and family. The sales person was informative and… - The sales person was informative and knowledgeable about the product. We felt as t...
Blue Raven was the team that came out and installed our solar panels and it was seamless. Blue Raven had made promises and even though their business...
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
SunPower is a U.S.-based solar company that designs and supplies residential and commercial solar panel systems, inverters, and monitoring solutions. The brand is often associated with high-efficiency photovoltaic panels and integrated installation or financing packages. Consumers researching SunPower commonly evaluate product performance, warranties, financing and incentive handling, and post-sale service when comparing solar providers.