Reviews Analyzed
2
We Collect & Analyze Reviews
Farmbox Direct
Experiences & Reviews
Farmbox Direct is a U.S.-based direct-to-consumer food delivery service that offers recurring boxes of produce and grocery items. It primarily markets subscription boxes with options for different box sizes and recurring delivery schedules. People researching Farmbox Direct typically look for information about produce freshness, delivery reliability, subscription controls, and customer support.
Overview & Key Metrics
Positive Sentiment
50%
Latest Review
14d
Overall Rating
2.8
Our Analysis
🎯
Service quality
Reviews are split: one reviewer praises reliable subscription delivery and convenience; another reports recurring unwanted or incorrect boxes being sent.
Share of mentions
Mixed
20%
💰
Value for money
None of the provided reviews comment on pricing or perceived value, so there is insufficient data to evaluate cost versus benefit.
Share of mentions
Mixed
0%
⚡
User experience
One reviewer highlights delivery convenience and easy subscription use; another describes frustration with unwanted items and wasted food.
Share of mentions
Mixed
20%
🔧
Product quality
One reviewer reports top-quality, very fresh fruits and vegetables; another complains boxes contained non-organic or processed items they discarded.
Share of mentions
Mixed
20%
📞
Communication
One reviewer says photo-based reporting resolved issues without problem; another says repeated customer service contacts did not stop unwanted shipments.
Share of mentions
Mixed
20%
⭐
Overall experience
Overall impressions diverge: a long-term satisfied subscriber versus a reviewer who repeatedly received unwanted shipments and reported a negative outcome.
Share of mentions
Mixed
20%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 2 verified reviews (November 2021 – October 2025).
Fresh farm produce
"My wife and I have been ordering produce from Farmbox Direct for over a year now. We have been completely satisfied with their service. The produce is top quality, the fruits and vegetables are always fresh, and best of all, we don't have to go to the store. I also love the convenience of the farm box delivery. I know that if ever there is an issue with any item, we can simply take a photo and report it to them. No problem! We are extremely pleased with their product and service and plan on continuing our subscription. Thanks again for creating such a great company!
"
Jordan Murphy
Collected.reviews
Nov 16, 2021
Featured for: Mentions photo reporting and responsiveness
DON"T WANT YOUR "FOOD"
"This company keeps sending me boxes of either precooked, packaged food, or produce. I never ordered their food, and no matter how often I contact cust..."
No GMOs
Trustpilot
Oct 01, 2025
Featured for: Reports repeated customer service failures
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 2 reviews
All Customer Reviews
Sources: Collected.reviews (1) · Trustpilot (1) · Quotes shortened · As of: October 2025
N
No GMOs
trustpilot.com
Oct 01, 2025
DON"T WANT YOUR "FOOD"
This company keeps sending me boxes of either precooked, packaged food, or produce. I never ordered their food, and no matter how often I contact cust...
J
Jordan Murphy
Collected.reviews
Nov 16, 2021
Fresh farm produce
My wife and I have been ordering produce from Farmbox Direct for over a year now. We have been completely satisfied with their service. The produce is top quality, the fruits and vegetables are always fresh, and best of all, we don't have to go to the store. I also love the convenience of the farm box delivery. I know that if ever there is an issue with any item, we can simply take a photo and report it to them. No problem! We are extremely pleased with their product and service and plan on continuing our subscription. Thanks again for creating such a great company!
Conclusion
Customer feedback in these reviews is mixed: one reviewer reports fresh, high-quality produce and convenient, reliable deliveries, while another reports repeated unwanted shipments and unsatisfactory customer service. Prospective customers should check subscription settings, selection and customization options, and cancellation or skip policies before subscribing. If avoiding processed or non-organic items is important, ask about box contents and substitution practices. When comparing providers, look for clear documentation on delivery frequency, box contents, and support channels.