Fresh farm produce - My wife and I have been ordering produce from Farmbox Direct for over a year now. We have been completely satisfied with their service. The produce is top quality, the fruits and vegetables are always fresh, and best of all, we don't have to go to the store. I also love the convenience of the farm box delivery. I know that if ever there is an issue with any item, we can simply take a photo and report it to them. No problem! We are extremely pleased with their product and service and plan on continuing our subscription. Thanks again for creating such a great company!
Farmbox Direct
Reviews & Experiences
Customer feedback in these reviews is mixed: one reviewer reports fresh, high-quality produce and convenient, reliable deliveries, while another reports repeated unwanted shipments and unsatisfactory customer service. Prospective customers should check subscription settings, selection and customization options, and cancellation or skip policies before subscribing. If avoiding processed or non-organic items is important, ask about box contents and substitution practices. When comparing providers, look for clear documentation on delivery frequency, box contents, and support channels.
Overview & Key Metrics
Featured Reviews
Examples from available reviews (Nov 2021 โ Oct 2025).
DON"T WANT YOUR "FOOD" - This company keeps sending me boxes of either precooked, packaged food, or produce. I never ordered their food, and no matter how often I contact cust...
What reviewers often mention
Service quality
Reviews are split: one reviewer praises reliable subscription delivery and convenience; another reports recurring unwanted or incorrect boxes being sent.
Value for money
None of the provided reviews comment on pricing or perceived value, so there is insufficient data to evaluate cost versus benefit.
User experience
One reviewer highlights delivery convenience and easy subscription use; another describes frustration with unwanted items and wasted food.
Product quality
One reviewer reports top-quality, very fresh fruits and vegetables; another complains boxes contained non-organic or processed items they discarded.
Communication
One reviewer says photo-based reporting resolved issues without problem; another says repeated customer service contacts did not stop unwanted shipments.
Overall experience
Overall impressions diverge: a long-term satisfied subscriber versus a reviewer who repeatedly received unwanted shipments and reported a negative outcome.
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Reviews
Sources: Collected.reviews (1) ยท Trustpilot (1) ยท Quotes shortened ยท As of: October 2025
DON"T WANT YOUR "FOOD" - This company keeps sending me boxes of either precooked, packaged food, or produce. I never ordered their food, and no matter how often I contact cust...
Fresh farm produce - My wife and I have been ordering produce from Farmbox Direct for over a year now. We have been completely satisfied with their service. The produce is top quality, the fruits and vegetables are always fresh, and best of all, we don't have to go to the store. I also love the convenience of the farm box delivery. I know that if ever there is an issue with any item, we can simply take a photo and report it to them. No problem! We are extremely pleased with their product and service and plan on continuing our subscription. Thanks again for creating such a great company!
Sources and methodology
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
About Farmbox Direct
Farmbox Direct is a U.S.-based direct-to-consumer food delivery service that offers recurring boxes of produce and grocery items. It primarily markets subscription boxes with options for different box sizes and recurring delivery schedules. People researching Farmbox Direct typically look for information about produce freshness, delivery reliability, subscription controls, and customer support.