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We Collect & Analyze Reviews

Flaviar
Experiences & Reviews

Flaviar is a spirits-focused membership and e-commerce service that markets curated tasting experiences, single-use samples and full bottles of whiskey, rum, mezcal and other distilled beverages. The company is known for offering themed tasting sets, educational tasting tools and a membership model intended for discovery and learning. Shipping and sales are structured around alcohol retail rules, so availability and shipping options vary by region. Consumers searching reviews typically look for feedback on selection, shipping reliability, product condition and customer support.

Overview & Key Metrics

Reviews Analyzed 21
Positive Sentiment 71%
Latest Review 14d
Overall Rating
3.9

Our Analysis

๐ŸŽฏ

Service quality

Many reviewers describe responsive, effective customer support and successful issue resolution, while a smaller group report slow or inadequate handling of problems.

Share of mentions
20%
Mixed
๐Ÿ’ฐ

Value for money

Several reviews critique pricing and small sample sizes compared with local stores; a minority praise the price or find selections good value.

Share of mentions
8%
Weak
โšก

User experience

Users often praise delivery speed, website navigation and tasting tools; a minority report shipping mistakes, unfulfilled orders or delivery delays.

Share of mentions
15%
Strong
๐Ÿ”ง

Product quality

Many reviewers appreciate the curated selection and discovery aspect; however reports include broken items, mismatched bottles and missing products.

Share of mentions
15%
Mixed
๐Ÿ“ž

Communication

Numerous reviewers note fast, helpful email responses or named agents; others describe delayed replies, AI-driven responses or unresolved contacts.

Share of mentions
15%
Mixed
โญ

Overall experience

Overall impressions vary: many customers report smooth orders and helpful support, while others cite fulfillment, product condition or billing problems.

Share of mentions
27%
Mixed

Our Independent Methodology

How we analyze customer reviews without bias

Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias โ€” just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025

J
Joseph Beaulieu
trustpilot.com Oct 01, 2025

Customer service is top notch

Customer service is top notch. Very respo...

R
Richard Furr
trustpilot.com Oct 01, 2025

UPS screwed up delivery of my lastโ€ฆ

UPS screwed up delivery of my last Flaviar order, going to the wrong house 30 feet away. Neighbor refused the delivery....

S
Shauncho
trustpilot.com Oct 01, 2025

Great all around!

Great customer support, great product selection and great pricing. Also being able to ship to...

D
Delbert
trustpilot.com Oct 01, 2025

The bottle was broken so they sent outโ€ฆ

The bottle was broken so they sent out a new one tha...

D
Deanna Engle
trustpilot.com Oct 01, 2025

Excellent customer service

Excellent customer service! I had an issue with an order an...

A
AR
trustpilot.com Oct 01, 2025

"sold" me a bottle that was out of stock

"sold" me a bottle that was out of stock. Poor customer support. emailed them but got AI robot response until 2 weeks lat...

B
Bambi
trustpilot.com Oct 01, 2025

Delivery issueโ€ฆprompt assistance

I had an issue with delivery of the product (solely the carriers responsibility). When I emailed to get assistan...

D
Dan Sibley
trustpilot.com Oct 01, 2025

I have tried to get things resolved forโ€ฆ

I have tried to get things resolved for 6 weeks. You are letting a good custo...

J
J. Johnson
trustpilot.com Oct 01, 2025

BAD BOURBON-AI driven customer service.

This company in my own personal experience from the product down to the customer service is sub par. When my product was NOT what was advertised arriv...

P
Paul Tibbets
trustpilot.com Oct 01, 2025

Great customer service!

...

A
Amy Correa
trustpilot.com Oct 01, 2025

Fast Resolution and Great Support

I recently had an issue with a couple of broken vials in my Advent Calendar and contacted Flaviarโ€™s customer service. Milda assisted me and provided e...

J
Jonathan C Kraftchick
trustpilot.com Oct 01, 2025

Order not fulfilled

I ordered a good amount of whiskey for an event from Flaviar and 4 of the bottles never showed up, though it was marked as fulfilled. I've reached out...

Y
Yvette Teister
trustpilot.com Oct 01, 2025

Pleasantly surprised

I recently ordered the 2025 advent colander and had some questions about membership and navigating the website. I sent an email to Flavian asking some...

K
Kristina Fukuda
trustpilot.com Oct 01, 2025

good stuff

Good selection and a great...

E
Esther Blacker
trustpilot.com Oct 01, 2025

Very responsive and quick to handleโ€ฆ

Very responsive and quick to handle qu...

M
Mihkel R.
trustpilot.com Oct 01, 2025

Good delivery and selection.

The only store I found that had a good price for the pro...

N
Norman Manning
trustpilot.com Oct 01, 2025

Order never shipped!

My card was charged but I never received my order. It was over...

E
ERNIE M
trustpilot.com Oct 01, 2025

Every aspect of the Flaviar experienceโ€ฆ

Every aspect of the Flaviar experience went flawlessly. The selection was excellent. The de...

T
Tim Rank
trustpilot.com Oct 01, 2025

Bad bottle? - Creyente Azul Cristalino

Bought a bottle of Creyente Azul Cristalino Aรฑejo Ensamble Mezcal after tasting a sampler from Flaviar at a local cocktail bar. The barstaff and frien...

S
Scotty Mac
trustpilot.com Oct 01, 2025

Drink and Learn

The great thing about Flaviar is not only the access to a curated selection of libations, but an easy way to learn about them. The ability to take the...

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Conclusion

Reviews show consistent strengths in selection and responsive customer support: multiple customers report quick refunds, replacements and helpful agents. Common positives include convenient shipping where available and tools for tasting and discovery. Recurring negatives concern pricing relative to local stores, occasional out-of-stock or unfulfilled orders, damaged bottles, and a subset of slow or automated responses. Prospective customers should weigh the curated discovery benefits against reported price and fulfillment risks, and check Flaviar's shipping, returns and membership terms before purchasing.