Many reviewers mention very fast fulfilment and on-time deliveries. A sizeable set of complaints points to emails going unanswered, damage claims left unresolved, and at least one credit-card dispute. A few users also note website glitches that drop items from carts or make product listings disappear. Overall, the feedback highlights a clear split between quick shipping and weak after-sale support.
Examples from available reviews (Nov 2022 โ Mar 2026).
Loewe sunglasses delivered from Italy to the UK within 48 hours.
“within 48 hours they were delivered from Italy to the UK.”
Fast delivery and cheaper designer items received during sale.
“much cheaper than elsewhere.”
Reports fake discounts and many unanswered emails, worst online shop.
“Fake discounts. Many mails, no answers.”
Item in cart disappeared as sold out before placing my order.
“the item in my cart was suddenly sold out...”
Many reviewers praise fast shipping, including next-day dispatch. Several describe on-time deliveries from European locations to the UK. Multiple reviews also note helpful staff at the point of sale.
Several shoppers point to competitive prices and lower costs during sales. Discounted designer items influence a number of buying decisions. Positive value comments often connect sale pricing with fast shipping.
A smaller set of reviews mentions an unstable website and cart items disappearing before checkout. Some describe brands and product listings showing up and then vanishing repeatedly. These reports are few but repeat the same specifics.
Most product feedback says items are genuine and meet expectations. One reviewer reported damaged shoes and a claim left unresolved for a month. Compared with the positive quality notes, damage complaints are rare.
The main negative theme is lack of replies: unanswered emails, no response across channels, and claims of fake discounts. Some reviewers escalated to credit-card disputes or said customer service was nonexistent. A smaller group reports reaching the company by phone and getting helpful answers.
Reviews split sharply between fast fulfilment and weak after-sale contact. Many orders go through without issues, but follow-ups often stall and stay unresolved. This gap drives most negative steps, including disputes and repeated attempts to get a response.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (19) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: March 2026
Visited Courmayeur store, found unique items and received great service.
“Great products and experience.”
Unable to contact customer service and filed a credit card dispute.
“I HAVE FILED A DISPUTE WITH MY CREDIT CARD COMPANY.”
Fast DHL delivery to the UK with duties included and good price.
“The parcel arrived in three days (DHL).”
Item in cart disappeared as sold out before placing my order.
“the item in my cart was suddenly sold out...”
Website repeatedly shows brands and products appearing and disappearing.
“your website is just awful”
Loewe sunglasses delivered from Italy to the UK within 48 hours.
“within 48 hours they were delivered from Italy to the UK.”
Fast delivery and cheaper designer items received during sale.
“much cheaper than elsewhere.”
Dispatched next day and delivered the same week with great discount.
“It was dispatched the next day and I received it in London the same week.”
Purchased sneakers were perfect and confirmed 100% genuine with tracking.
“The sneakers I purchased are perfect, and 100% genuine.”
Super quick service and highly recommended for great clothing.
“Super quick service and no messing around.”
Fastest delivery experienced and great customer service.
“fastest delivery I've ever seen.”
Reports fake discounts and many unanswered emails, worst online shop.
“Fake discounts. Many mails, no answers.”
Phone support confirmed availability and order arrived within three days.
“I phoned the number on their website and someone answered”
Received damaged espadrilles and waiting a month for a resolution.
“Itโs already one month since I am waiting for any solution from their store.”
Helpful employee Sara provided fast replies and shipping.
“very fast shipping”
No replies after six emails and zero customer service.
“Zero customer service, not sure if this place exists.”
Alleges the company won't allow returns and didn't respond to emails.
“Not legit, buyers be aware!”
Sent nearly a dozen emails with no answers and no shipping confirmation.
“I send them nearly twelve emails, but I don't receive answers for anyone.”
No replies across email, Facebook, and Messenger; order folder empty.
“WORST CUSTOMER SERVICE - NO REPLY AT ALL!!!”
I recently made a purchase at G&B Negozionline, and I must say that my experience was absolutely wonderful. Their luxury fashion e-commerce platform easily caught my attention with its sleek design and smooth navigation. Finding what I was looking for was an absolute breeze.
One aspect of their service that particularly stood out to me is the daily express worldwide delivery option; this allowed me to receive my order in a timely manner despite living across the globe from their location. The high quality of packaging also deserves praise as all items arrived in perfect condition.
Their selection of products certainly did not disappoint either - with top-tier branded clothing, shoes, accessories, and more available on their website. While some may argue they are priced on the higher side, the superior quality more than makes up for it.
But most notable about G&B is how effortlessly trendy it is without trying too hard - each piece is simply amazing in both style and artistry.I would definitely consider making future purchases through them again and suggest others do so as well!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
G&B is a fashion retailer that sells clothing, footwear, and accessories. Customers can buy through the online store and in physical shops. The website includes product pages, checkout features, and shipping details. It also lists contact information and policy pages for orders and returns.