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We Collect & Analyze Reviews

G&B
Experiences & Reviews

G&B is an online fashion retailer offering designer clothing, footwear and accessories through an e-commerce platform. People searching reviews typically look for information on shipping speed, product authenticity, pricing and customer support when evaluating this type of retailer.

Overview & Key Metrics

Reviews Analyzed 18
Positive Sentiment 56%
Latest Review 17d
Overall Rating
3.2

Our Analysis

๐ŸŽฏ

Service quality

Many customers report fast dispatches and careful packaging, while a noticeable group reports unresolved service problems, delays or no follow-up.

Share of mentions
27%
Mixed
๐Ÿ’ฐ

Value for money

Several buyers praise discounts, included duties and lower prices on designer items; a small number claim misleading discounts or higher list prices.

Share of mentions
8%
Strong
โšก

User experience

Some reviewers praise smooth site navigation, but others report checkout/cart errors, disappearing products and inconsistent brand listings on the website.

Share of mentions
5%
Weak
๐Ÿ”ง

Product quality

Many customers received well-packaged, genuine designer items in good condition; a minority reported damaged goods or raised authenticity concerns and return issues.

Share of mentions
13%
Strong
๐Ÿ“ž

Communication

Several customers mention helpful phone/email responses and clear tracking updates; an equally large group reports unanswered emails and poor after-sales communication.

Share of mentions
19%
Mixed
โญ

Overall experience

Overall impressions vary: numerous buyers report quick delivery and satisfaction, while many others report poor customer support and unresolved post-sale problems.

Share of mentions
29%
Mixed

Our Independent Methodology

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Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias โ€” just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 18 reviews

All Customer Reviews

Sources: Trustpilot (17) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025

B
Ben
trustpilot.com Oct 01, 2025

Great service and very fast shipping to the UK

Was a bit apprehensive because of some negative reviews here and I hadn't heard of the website before. However I have to say I'm very pleased with the...

S
Scruf
trustpilot.com Oct 01, 2025

Placing items in cart does not secure itemโ€ฆ

Was checking out and about to click โ€œPLACE ORDERโ€ when I noticed the cart did not tell me what size the Amiri Sweatshirt was in my cart . I clicked ba...

A
Amina
trustpilot.com Oct 01, 2025

I ordered a few times and everything isโ€ฆ

I ordered a few times and everything is fast and good. But your website is just awful some...

Q
Quirino Bermudez
trustpilot.com Oct 01, 2025

Loewe Sunglasses, FANTASTIC

I ordered some Loewe sunglasses and within 48 hours they were delivered from Italy to t...

M
Mo
trustpilot.com Oct 01, 2025

Great fast service and excellent designer items

Great service and excellent designer items much cheaper than elsewhere. I was hesitant at first but looked at reviews and they seemed ok. I literally...

B
B. London
trustpilot.com Oct 01, 2025

Efficient service and great price

I was worried about ordering considering the small number of reviews, including some negative. I am glad I did. The disco...

D
Dicko
trustpilot.com Oct 01, 2025

Incredibly pleased

I was so worried about using this company when the goods arrived I didn't open them for over a week to avoid disappointment. However, I couldn't have...

P
Paul Smith
trustpilot.com Oct 01, 2025

Super quick service and no messingโ€ฆ

Super quick service and no messing around. Fantast...

M
Maggie Johansson
trustpilot.com Oct 01, 2025

Amazing online store

Amazing online store, fastest delivery...

C
Carlos Alexandre
trustpilot.com Oct 01, 2025

No service client

Fake discounts. Many mails, n...

A
Astrid Stars
trustpilot.com Oct 01, 2025

Brilliant Experience with G&B Negozi****++!!

I have to admit that after seeing some of the reviews, I was slightly skeptical about making a purchase for some Gianvito Rossi sandals. However, I kn...

D
Danutฤ— Nicolas
trustpilot.com Oct 01, 2025

Zero service

Zero service, zero respect for a client. I bought loewe espadriles which were damaged on my first wear. Itโ€™s already one month sinc...

O
OLa ALRAHMANI
trustpilot.com Oct 01, 2025

I order from the best employee saraโ€ฆ

I order from the best employee sara aimo thank you...

Y
Yvonne
trustpilot.com Oct 01, 2025

Zero customer service

Zero customer service, not sure if this place ex...

S
Suzanne M
trustpilot.com Oct 01, 2025

Not legit, buyers be aware!

Basically, this scan company will not allow product return. I emailed them three t...

H
Hanna
trustpilot.com Oct 01, 2025

I send them nearly twelve emails

I send them nearly twelve emails, but I don't receive answers for anyone. I place my order 30/07, today 5/08 and I'm still waiting for shipping confir...

I
Injilika Hardita
trustpilot.com Oct 01, 2025

WORST CUSTOMER SERVICE - NO REPLY AT ALL!!!

I emailed them 3 times in several days and they never reply. I left comment in facebook, they never reply. I inbox their messenger, they never reply....

K
Kuphal
Collected.reviews Nov 05, 2022

G&B's Fashionable Excellence

I recently made a purchase at G&B Negozionline, and I must say that my experience was absolutely wonderful. Their luxury fashion e-commerce platform easily caught my attention with its sleek design and smooth navigation. Finding what I was looking for was an absolute breeze.

One aspect of their service that particularly stood out to me is the daily express worldwide delivery option; this allowed me to receive my order in a timely manner despite living across the globe from their location. The high quality of packaging also deserves praise as all items arrived in perfect condition.

Their selection of products certainly did not disappoint either - with top-tier branded clothing, shoes, accessories, and more available on their website. While some may argue they are priced on the higher side, the superior quality more than makes up for it.

But most notable about G&B is how effortlessly trendy it is without trying too hard - each piece is simply amazing in both style and artistry.I would definitely consider making future purchases through them again and suggest others do so as well!

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Conclusion

Reviews for G&B show a split picture: many buyers report fast international shipping, accurate tracking and receipt of genuine designer items. Several customers highlight good prices or included duties and quick dispatch, and individual staff members are called out for helpful responses. However, a significant cluster of reviews describes unresponsive email support, unanswered inquiries and difficulty with returns or damaged items. If you prioritize speed and discounted designer finds, these reviews suggest positive outcomes; if consistent post-sale support and returns are critical, proceed with caution and document communications.