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Greca
Reviews & Experiences

Customer feedback on Greca is mixed. Positive reviews highlight punctual transfers, attentive guides, well‑run food tours and responsive agents who provide tailored planning (e.g., personalised Zoom assistance). Negative reports describe missed pickups, transfers not included or delivered as promised, late hotel details and slow or absent replies when issues arise (for example, missing high‑speed ferry bookings and unreturned refund requests). Prospective customers should reconfirm key logistics in writing—pickup windows, included transfers, ferry class and exact hotel details—and follow up promptly if plans change. For complex packages, request clear, itemised vouchers and contact points so local operators can be reached directly during travel.

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Overview & Key Metrics

Review count
21
Sources
trustpilot.com, Collected.reviews
Last updated
October 2025

What reviewers often mention

🎯

Service quality

Reports are mixed: many reviewers praise friendly, punctual guides and helpful staff; others describe missed pickups, rude attendants and unfulfilled transfer promises.

💰

Value for money

Few reviews address price directly: some call prices competitive, while others say packages missed promised inclusions despite high cost.

⚡

User experience

Booking and logistics experiences vary: some found planning straightforward, while others report late hotel details, booking errors and unexpected last-minute changes.

🔧

Product quality

Tour quality and activities are often praised (food tours, guides); complaints centre on hotel standards, missed attractions and transfer inclusions not delivered.

📞

Communication

Many reviewers describe prompt, helpful replies and proactive calls; multiple other reports cite delayed or missing responses and unresolved support requests.

⭐

Overall experience

Overall impressions are mixed: several customers recommend Greca for organized, stress‑free trips; a portion report significant service failures and unresolved issues.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025

A
Anne Hrics
trustpilot.com Oct 01, 2025

Very Disappointing - Our hotels were not central to the city. They were close to the train station but far from everything else. Once we checked into the hotels, we saw Gr...

T
Tatiana
trustpilot.com Oct 01, 2025

Terrible experience! - Be very careful when purchasing a package with Greca: they do not deliver what they promise. In my case, they said all transfers were included, but th...

A
Anne Wakeford
trustpilot.com Oct 01, 2025

Had a zoom conference call with George regarding our upcoming trip to Greece. He was very responsive answered all our questions made some additional s...

S
Sherry S
trustpilot.com Oct 01, 2025

Response was quick and agent offered…

l
lal david
trustpilot.com Oct 01, 2025

Excellent tours from Greca - We had taken Greca tours to Athens, mykonos and Santorini We had great time Every thing was on time from the time we arrived at the airport All driver...

E
Elena Tz
trustpilot.com Oct 01, 2025

The experience and the staff is amazing! - The experience and t...

M
Myrto Damianou
trustpilot.com Oct 01, 2025

Trustworthy and professional - Professional and friendly team, well plann...

F
Flávio
trustpilot.com Oct 01, 2025

Sensational service. In addition to the various excellent package options available on the websit...

a
achilleas cho
trustpilot.com Oct 01, 2025

Excellent and very professional…

K
Karsten snitkjær
trustpilot.com Oct 01, 2025

BEst food for years - the staff were super friendly and quick to take our order. Our waiter was friendly and informative and made us feel welcome. I got squid and...

R
Rosita
trustpilot.com Oct 01, 2025

Brilliant service 👏 prices competitive and the staff called me to clari...

M
Margaret Ng
trustpilot.com Oct 01, 2025

Decent enough - This is the 2nd time that I'm booking my tour with Greca. First time was Greece and the tour went well. This time, I wanted to visit Spain and Italy a...

J
JOHNNY GONZALEZ CALDERON
trustpilot.com Oct 01, 2025

Excellent customer service, but some miscommunication between the expectations they offer and what actually their local operators provide. We had to r...

W
William Weber
trustpilot.com Oct 01, 2025

You do not pay attention to one’s request. When someone puts a specific itinerary...

G
Graeme Morris
trustpilot.com Oct 01, 2025

I was left behind on the wharf… - I booked a Greca Tours Trip to 3 islands (Aegina,Paros and Hydra) on Tues. 20 Aug. 2024. Hydra being the first island, we were told to be back at the...

C
Charlotte Collis
trustpilot.com Oct 01, 2025

Amazing food tour of Chania. Manos was an amazing guide who gave us so much insight into the city and took us to amazing venues to t...

M
Michael Namati
trustpilot.com Oct 01, 2025

do not use this agent - no services after sale do not wante...

S
Sharon Trybulski
trustpilot.com Oct 01, 2025

Read FAQ - ...

I
Isabel Castro
trustpilot.com Oct 01, 2025

Greco-Roman Trip - When I booked my Italy - Greece trip through Greca i didn't know what to expect since I was not able to find many reviews. I typically do not write re...

c
customer
trustpilot.com Oct 01, 2025

Stress free vacation - Highly recommend Greca for a stress free vacation. All logistics were taken care of, from hotels to transportation to people to meet you at each locat...

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.

About Greca

Greca is a travel operator and tour agency providing packaged holidays, guided excursions, transfers and customizable itineraries. Typical services include hotel bookings, local transport and arranged activities. This summary is intended to help consumers quickly assess recurring strengths and issues reported in customer reviews.