Reviews Analyzed
21
We Collect & Analyze Reviews
Huge Tomato
Experiences & Reviews
Huge Tomato is an online retailer selling fashion accessories and jewelry through an e-commerce store. People searching reviews typically look for information on product quality, pricing, shipping and customer support.
Overview & Key Metrics
Positive Sentiment
86%
Latest Review
26d
Overall Rating
4.3
Our Analysis
🎯
Service quality
Mixed reports: several customers praised helpful service, while a smaller group experienced unhelpful or unavailable support around returns and issues.
Share of mentions
Mixed
13%
💰
Value for money
Multiple reviewers described items as reasonably priced and good value for quality; the sample mentioning price is limited but consistently positive.
Share of mentions
Mixed
9%
⚡
User experience
Site use and packaging were described positively by some, but several customers reported long delivery times that affected their experience.
Share of mentions
Mixed
13%
🔧
Product quality
Most reviewers reported well-made, attractive jewelry with careful packaging; a minority reported defects or items that did not meet expectations.
Share of mentions
Strong
45%
📞
Communication
Few reviews addressed communication; those that did reported slow or unresponsive replies when customers submitted photos or requested returns.
Share of mentions
Weak
4%
⭐
Overall experience
Overall impressions lean positive due to product quality and packaging, but shipping delays and some service issues lowered satisfaction for others.
Share of mentions
Mixed
16%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (September 2022 – October 2025).
Earrings are better than expected!!
"Quality of earrings are excellen..."
Margie k
Trustpilot
Oct 01, 2025
Featured for: explicit praise for quality and service
Will not let you send products back despite having a 30 day return policy for ANY reason
"Not satisfied with my product, the day it arrived I expressed I want to return the item and the person behind the support email is extremely unhelpful..."
L H
Trustpilot
Oct 01, 2025
Featured for: return policy and support complaint
Clasp defective
"Clasp defective 53698 Still waiting for your attention to my earr..."
Margaret Thorpe
Trustpilot
Oct 01, 2025
Featured for: defective product, support requested
Love the product but it took a long…
"Love the product but it too..."
Nancy Richey
Trustpilot
Oct 01, 2025
Featured for: positive product, shipping delay noted
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
J
Jeff S
trustpilot.com
Oct 01, 2025
Very Nice Items Purchased
The items received were. Dry nice. It dis ta...
M
Margaret Thorpe
trustpilot.com
Oct 01, 2025
Clasp defective
Clasp defective 53698 Still waiting for your attention to my earr...
M
Martha
trustpilot.com
Oct 01, 2025
It was easy to use
...
E
Ev
trustpilot.com
Oct 01, 2025
I am very disappointed with the overall product
I am very disappointed with the look and quality of the earrings. On the add it made it look...
N
Nancy Richey
trustpilot.com
Oct 01, 2025
Love the product but it took a long…
Love the product but it too...
A
Andrada Cioaca
trustpilot.com
Oct 01, 2025
The product is very high quality
The product is v...
J
June Schaffer
trustpilot.com
Oct 01, 2025
Items and packaging very nice
...
C
Catherine Woods
trustpilot.com
Oct 01, 2025
My best friend told me about Huge…
My best friend told me about Huge Tomato! I have been very impressed with the...
D
Diana
trustpilot.com
Oct 01, 2025
Excellent Product!
Excellent Product!! Great Service! Ha...
R
Robin Aviles
trustpilot.com
Oct 01, 2025
I love the earrings I purchased
I love the earrings I purchased. I keep wearing the cuffs all the...
L
Lin
trustpilot.com
Oct 01, 2025
exceptional jewelry and…
I always get exception...
L
L H
trustpilot.com
Oct 01, 2025
Will not let you send products back despite having a 30 day return policy for ANY reason
Not satisfied with my product, the day it arrived I expressed I want to return the item and the person behind the support email is extremely unhelpful...
J
John J. Daly III
trustpilot.com
Oct 01, 2025
Love the earrings
...
G
Ger
trustpilot.com
Oct 01, 2025
Great product
Great product. Super quality...
P
Paula
trustpilot.com
Oct 01, 2025
A GREAT BRAND !.
O like the prod...
E
Elizabeth McNeil
trustpilot.com
Oct 01, 2025
I loved it even more
I loved it even more w...
M
Margie k
trustpilot.com
Oct 01, 2025
Earrings are better than expected!!
Quality of earrings are excellen...
P
Pauline McKiernan
trustpilot.com
Oct 01, 2025
Distinctive jewellry
I have bought a few items, they are are dist...
D
David
trustpilot.com
Oct 01, 2025
Reliable product quality!
...
O
Océanie Bleue
trustpilot.com
Oct 01, 2025
Excellent Quality price choices and…
Excellent Quality pri...
Conclusion
Reviewers most often praise Huge Tomato for product quality, distinctive design and careful packaging. Several customers commented that items feel well made and offer reasonable value. However, recurring concerns include lengthy delivery times and a number of reports about unresponsive or unhelpful support when returns or defects are reported. If you plan to buy, check estimated shipping timelines and keep order photos handy when contacting support; overall expectations should balance generally positive product quality against occasional delivery or service issues.