Reviewers most often praise Huge Tomato for product quality, distinctive design and careful packaging. Several customers commented that items feel well made and offer reasonable value. However, recurring concerns include lengthy delivery times and a number of reports about unresponsive or unhelpful support when returns or defects are reported. If you plan to buy, check estimated shipping timelines and keep order photos handy when contacting support; overall expectations should balance generally positive product quality against occasional delivery or service issues.
Examples from available reviews (Sep 2022 โ Feb 2026).
Earrings quality excellent and customer service is great.
“Quality of earrings are excellent and customer service is great!”
Tried to return product but support was unhelpful and ignored.
“the person behind the support email is extremely unhelpful”
Earring clasps defective and not wearable; customer sent photos and awaits help.
“which do not clasp together, Not wearable.”
Loved the product but delivery took a long time.
“Love the product but it took a long time to receive it.”
Mixed reports: several customers praised helpful service, while a smaller group experienced unhelpful or unavailable support around returns and issues.
Multiple reviewers described items as reasonably priced and good value for quality; the sample mentioning price is limited but consistently positive.
Site use and packaging were described positively by some, but several customers reported long delivery times that affected their experience.
Most reviewers reported well-made, attractive jewelry with careful packaging; a minority reported defects or items that did not meet expectations.
Few reviews addressed communication; those that did reported slow or unresponsive replies when customers submitted photos or requested returns.
Overall impressions lean positive due to product quality and packaging, but shipping delays and some service issues lowered satisfaction for others.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: February 2026
Items have quality and are affordable.
“Quality and affodable”
Items have quality and are affordable.
“Quality and affodable”
Delighted with bracelet, lovely packaging, gift, and fast delivery.
“Packaging is lovely and the extra little gift is very sweet too.”
Delighted with bracelet, lovely packaging, gift, and fast delivery.
“IVe just received my bracelet and I am delighted. Packaging is lovely and the extra little gift is very sweet too. Fast delivery all round 10 gold stars. I will order again”
Customer reports being charged twice.
“You charged it twice”
Customer reports being charged twice.
“You charged it twice”
Longtime shopper always satisfied with product quality and gifts.
“Always satisfied with the quality of products.”
Longtime shopper always satisfied with product quality and gifts.
“Have been shopping on your site for several years niw. Always satisfied with the quality of products. Often give the purchases as gifts & I receive excellent comments on the gift.”
Delivery was prompt and jewels were nice with good quality.
“The delivery was very prompt......and the jewels I bought are nice......love them.....the quality is also very good......thank you โค๏ธ”
Delivery was prompt and jewels were nice with good quality.
“The delivery was very prompt......and the jewels I bought are nice......love them.....the quality is also very good......thank you โค๏ธ”
Order not received and expected delivery date was missed.
“I still have not received the order I made before Christmas.”
Order not received and expected delivery date was missed.
“I still have not received the order I made before Christmas.”
Everything met expectations; reviewer thanks the company.
“All as expected. Thanks.”
Everything met expectations; reviewer thanks the company.
“All as expected. Thanks.”
Purchase process was quick and easy.
“You have a quick and easy process to purchase items.”
Purchase process was quick and easy.
“You have a quick and easy process to purchase items.”
Jewelry manufactured very well and customer service amazing.
“It is manufactured VERY well.”
Jewelry manufactured very well and customer service amazing.
“It is manufactured VERY well. Everything is always as shown in the pictures. I have about 30 pieces from them and I will be purchasing more in 2026 as new designs come out. Their customer service is amazing. I'm very happy with this company.”
Excellent quality, packaging, and styles; great for gifts.
“Excellent quality , packaging and styles. A pleasure to give as a gift or to keep”
Excellent quality, packaging, and styles; great for gifts.
“Excellent quality , packaging and styles. A pleasure to give as a gift or to keep”
Items delayed in transit and likely missed Christmas delivery.
“my items are not even in my state.”
Order delayed in transit; gifts likely won't arrive before Christmas.
“they have been sitting in Carol Stream, IL for 6 days.”
Consistently finds good quality jewelry at exceptional prices.
“I like shopping at Huge Tomato becasuse I consistently find good quality jewelry for exceptional prices!”
Finds consistently good quality jewelry at exceptional prices.
“I consistently find good quality jewelry for exceptional prices!”
Received a much shorter collar than shown in the photo.
“I recieve a very short one.”
Received a much shorter item than pictured in the photo.
“I recieve a very short one.”
Received a gift of interchangeable earrings and well-packaged brooches.
“They can be plain pearl studs, OR you can use the enclosed sparkly swinging pendants with an earring back.”
Received a creative earring gift; products are beautiful and well packaged.
“What a cool idea!”
The reviewer loved the items.
“Loved them!”
Reviewer loved the items they received.
“Loved them!”
Company very efficient; no order problems and beautiful products.
“very efficient, and there were no problems with the order.”
Company was efficient and order had no problems.
“I found your company to be very efficient,”
Very pleased and wears the earrings with pleasure.
“I am very pleased and wear the earrings with pleasure”
Reviewer is pleased and enjoys wearing the earrings.
“I am very pleased and wear the earrings with pleasure”
Product met expectations but took a while to arrive.
“Took a while to arrive”
Product met expectations but delivery took a while.
“Took a while to arrive”
Order arrived with a missing pearl on the earring.
“My order had a missing pearl on the earring”
Order arrived with a missing pearl on one earring.
“My order had a missing pearl on the earring”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Huge Tomato is an online retailer selling fashion accessories and jewelry through an e-commerce store. People searching reviews typically look for information on product quality, pricing, shipping and customer support.