The available reviews in this sample are limited and largely low-information, but include a detailed complaint about a disposable/composable bowl that reportedly leaked, had a rounded bottom, and did not match product images. The same detailed reviewer also reported problems submitting a review on the site, and another user asked how to sign in. Given the small number of substantive reviews, verify product dimensions and shape before buying, consider ordering a small sample, and confirm you can access your account or contact customer support beforehand. These steps help reduce risk when purchasing single-use packaging or bulk items.
Examples from available reviews (Mar 2021 – Feb 2026).
Compostable bowls are poorly designed and unusable for feeding animals.
“this bowl is rounded at the bottom (couldn't see this on pics)”
Reviewer thanks and asks how to sign in.
“Muchas gracias. ?Como puedo iniciar sesion?”
The review set contains no clear mentions of order handling, returns, or customer service performance; available data are too limited to judge service consistency.
One reviewer reported losing money on a bowl purchase, calling it poor value after the product proved unusable and requiring replacement purchases.
Reviewers reported website and usability issues: a user asked how to sign in and another said their attempt to submit a negative review failed and product images were unclear.
A detailed complaint describes a disposable bowl with a rounded bottom, leakage and design mismatches versus photos, making it unsuitable for the intended use.
Communication signals are mixed: one reviewer asked for login help while another alleged the site blocked negative reviews; responsiveness and transparency are unclear.
Overall impressions in this sample are negative due to one detailed complaint, but the total number of substantive reviews is very small.
For each review, the core experience based on original source reviews.
Sources: Reviews (20) · Reviews (1) · Trustpilot (1) · Quotes shortened · As of: February 2026
Only two of three syrups shipped; refunded due to out-of-stock.
“I ordered 3 syrups and they only shipped 2.”
Expired, broken straws were sent and return was denied.
“STRAWS SENT WERE EXPIRED AND SNAPPING BROKEN.”
Compostable bowls are poorly designed and unusable for feeding animals.
“this bowl is rounded at the bottom (couldn't see this on pics)”
Customer service refused exchange citing an outdated no-return policy.
“Terrible customer service.”
Placed orders for out-of-stock items; inventory is poorly managed.
“Still you could place an order even they don't have in stock.”
Poor packaging caused most bottles to be damaged on arrival.
“10 of the 12 bottles were damaged due to very poor packaging.”
Reviewer says company sends bad products and refuses returns.
“this company is a scam . dont buy anything from them”
Could not file refund; online form errors and no contact number.
“Each time the form errors out and there is no number to reach anyone.”
The reviewer calls the company a joke.
“This company is a joke”
Terrible customer service, incorrect dirty pumps, and refusal to refund.
“Customer service is terrible.”
Syrups were not shipped and refund issued without explanation.
“They never sent me the syrups”
Received teazone lychee pearls quickly and at a substantial discount.
“got them fast, and for almost 50% off Amazon”
Customer service is poor; returns, shipping, and stock are problematic.
“The customer service is terrible, they don't ship in a timely fashion”
Low product prices but shipping costs make orders uneconomical.
“they want to charge me $40 for shipping!!!”
Reviewer praises someone as very hardworking and nice.
“Very hard working boy and he’s nice”
Item damaged in transit and company refused to resend replacement.
“they would only refund my money and I would have to order again”
Orders are unreliable; follow up on placed orders is necessary.
“They are not reliable, don't know if it's the shipping company or lollicup.”
Slow issue response and boba has many crumps after opening.
“Boba quality is not good.”
Orders never arrived and there was no customer service response.
“Have not received orders placed. NO customer service.”
Online orders often leak and email support does not respond.
“with online order, there is no email respond support.”
Muchas gracias. ?Como puedo iniciar sesion?
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Lollicup is a commercial foodservice packaging supplier that sells disposable cups, lids, bowls and related packaging to restaurants, cafes and beverage retailers. Businesses typically source single-use items, portion containers and beverageware from suppliers like Lollicup for wholesale and retail orders. Consumers researching Lollicup often look for product specifications, material types, and ordering or account details on the company’s online listings.