Reviews Analyzed
3
We Collect & Analyze Reviews
Tropical Fruit Box
Experiences & Reviews
Tropical Fruit Box is an online retailer that sells curated boxes of tropical and exotic fruits, including options to build/customize a box. The business ships perishable produce intended for direct consumer delivery; customers typically evaluate freshness, packing, delivery, and refund handling when reading reviews. When researching this seller, prospective buyers often look for information about fruit quality, delivery reliability, and customer service responsiveness.
Overview & Key Metrics
Positive Sentiment
33%
Latest Review
27d
Overall Rating
2.3
Our Analysis
🎯
Service quality
Mixed delivery and service outcomes: one reviewer reports prompt, helpful service; two report missing orders, slow refunds, or damaged shipments.
Share of mentions
Weak
19%
💰
Value for money
Customers disagree on value: one reviewer says prices were fine; another paid $119–$120 and judged the fruit unacceptable and sought a full refund.
Share of mentions
Mixed
13%
⚡
User experience
Ordering and customization experiences vary: some report easy ordering and on-time delivery; others received crushed, overripe, or never-delivered boxes.
Share of mentions
Weak
19%
🔧
Product quality
Product quality is inconsistent across reviews: reports range from fresh, tasty mangoes to overripe, bruised, rotten, or inedible fruit.
Share of mentions
Mixed
13%
📞
Communication
Communication reports are split: one reviewer praises an "amazing team," while others describe AI buffering, prolonged back-and-forth, and delayed refunds.
Share of mentions
Weak
18%
⭐
Overall experience
Overall experiences are mixed: a long-term satisfied customer contrasts with reviewers who received poor-quality boxes or no delivery and unresolved refunds.
Share of mentions
Weak
19%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
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Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 3 verified reviews (December 2021 – October 2025).
tropical avocado box
"It has been two years since I discovered Tropical Fruit Box and I have continued to enjoy the sweetness of their tropical mango box and customized tropical fruit box. All their fruits are fresh and tasty. I have not had problems with their customer services, prices, ordering or delivery. In any case I have received services that exceeded my expectations on several occasions. They have an amazing team to help you out and ensure you get what you need. Am a very happy customer. Looking forward to receiving my tropical avocado box for my mum’s birthday. I'm sure she will love it too."
Diana Juan
Collected.reviews
Dec 11, 2021
Featured for: Positive long-term customer
I bought a design your own box
"I bought a design your own box. It came and all the fruit was overripe. Pineapple had bug hole in it and spoiled. Mangoes were the wrong type and were..."
Sharon Fernelius
Trustpilot
Oct 01, 2025
Featured for: Documented refund after delay
This company purports to send fruit…
"This company purports to send fruit boxes of exotic fruits. Ordere..."
Paul
Trustpilot
Oct 01, 2025
Featured for: Order never received, no refund
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 3 reviews
All Customer Reviews
Sources: Trustpilot (2) · Collected.reviews (1) · Quotes shortened · As of: October 2025
S
Sharon Fernelius
trustpilot.com
Oct 01, 2025
I bought a design your own box
I bought a design your own box. It came and all the fruit was overripe. Pineapple had bug hole in it and spoiled. Mangoes were the wrong type and were...
P
Paul
trustpilot.com
Oct 01, 2025
This company purports to send fruit…
This company purports to send fruit boxes of exotic fruits. Ordere...
D
Diana Juan
Collected.reviews
Dec 11, 2021
tropical avocado box
It has been two years since I discovered Tropical Fruit Box and I have continued to enjoy the sweetness of their tropical mango box and customized tropical fruit box. All their fruits are fresh and tasty. I have not had problems with their customer services, prices, ordering or delivery. In any case I have received services that exceeded my expectations on several occasions. They have an amazing team to help you out and ensure you get what you need. Am a very happy customer. Looking forward to receiving my tropical avocado box for my mum’s birthday. I'm sure she will love it too.
Conclusion
Reviews for Tropical Fruit Box show a clear split in customer experience. One long-term reviewer praises fresh, tasty fruit, reliable ordering, and helpful staff. Two recent reviewers report serious problems: one received an overripe, crushed, and inedible box and pursued a $119–$120 refund, and another reports never receiving the ordered fruits nor a refund. Consumers should weigh both positive reports of freshness and repeat purchases against reports of damaged or missing orders and slower refund handling when deciding to buy. Check current delivery, packing, and refund policies and consider ordering a smaller or test box first to assess consistent quality.