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We Collect & Analyze Reviews

True Leaf Market
Experiences & Reviews

True Leaf Market is an online seed and sprouting supplies retailer that offers seeds, sprouting equipment, and related growing products for home gardeners and microgreen growers. The site lists both heirloom and hybrid varieties and includes product filters and informational pages about seed handling and sowing. Consumers researching True Leaf Market often look for information on seed germination, shipping, customer support, and product selection.

Overview & Key Metrics

Reviews Analyzed 7
Positive Sentiment 57%
Latest Review 12d
Overall Rating
3.2

Our Analysis

🎯

Service quality

Service reports are mixed but lean negative: multiple reviewers report missing or delayed orders and rude or unhelpful support, while a few note fast, accurate shipping.

Share of mentions
23%
Weak
💰

Value for money

Perceptions of value vary: some reviewers call pricing reasonable, while others report problems applying coupons or unexpected shipping charges.

Share of mentions
8%
Mixed
⚡

User experience

Few reviewers comment on site usability; some praise the Heirloom filter and call the site legitimate, while checkout/coupon issues are reported elsewhere.

Share of mentions
8%
Mixed
🔧

Product quality

Seed performance is inconsistent in reviews: several microgreen growers report poor germination, while multiple customers report strong sprouting and a large selection.

Share of mentions
15%
Mixed
📞

Communication

Communication is frequently criticized: reviewers describe rude or non-responsive support in several cases, though at least one report notes an issue was resolved.

Share of mentions
19%
Weak
⭐

Overall experience

Overall impressions are mixed: a number of negative experiences around seeds and support contrast with recurring reports of fast shipping and reliable orders.

Share of mentions
27%
Mixed

View all 7 public customer reviews – filtered by relevance →

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All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 7 reviews

All Customer Reviews

Sources: Trustpilot (6) · Collected.reviews (1) · Quotes shortened · As of: October 2025

M
Mary Puckett
trustpilot.com Oct 01, 2025

HORRIBLE SERVICE!!

HORRIBLE SERVICE!!! I was sent a coupon 15 percent off. However when I attempted to get free shipping - I was ordering around 90 dollars - I was still...

C
Chris
trustpilot.com Oct 01, 2025

STAY AWAY FROM TRUELEAF !!! THEY KNOW THERE IS A PROBLEM!!! MAKE THEM FIX IT

I am a microgreen grower. I have giant amounts of seeds not germinating. I called Trueleaf and this is what they said. " We have a lot of people havin...

M
MKM
trustpilot.com Oct 01, 2025

My Favorite Seed Company

I have been ordering from this company for the last 5 years now. If you want Heirloom seeds, you must be careful when selecting your seeds as they sel...

C
Candy
trustpilot.com Oct 01, 2025

I am very happy with the sprouting of…

I am very happy with the sprouting of the seeds I boug...

e
ericka norris
trustpilot.com Oct 01, 2025

I ordered a bunch of stuff and it never…

I ordered a bunch of stuff and it never...

R
Rob Johnson
trustpilot.com Oct 01, 2025

I have made several orders

I have made several orders. They have...

E
Elizabeth Carter
Collected.reviews Dec 15, 2021

Cabbage and carrot seeds

My experience with True Leaf Market was very unsatisfactory. The product I purchased was supposed to be of great quality and it turned out to be very poor. I understand that 100% germination rate is not guaranteed for seeds but this failed terribly. Only 10% did. When I contacted the customer care support system, they were rude and unhelpful. All they could say is that the climate of where I stayed was unfavorable or I did not know how to handle the seeds. To me this was very poor service because I have been farming for over ten years and have never had such experience. I hope that future customers will not have the same encounters.

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Conclusion

Reviewers show a mix of experiences with True Leaf Market. Several customers report fast shipping, large selection, and satisfactory seed sprouting, while other reviewers—notably some microgreen growers—report poor germination and unresolved issues. Multiple complaints reference customer service tone and responses, and a few describe problems applying coupons or missing deliveries. If you shop here, consider testing a small packet first, verify coupon and shipping terms at checkout, and retain order/tracking details when contacting support.