Customers describe two clear themes: many orders show up fast, well packed, with a wide range of Asian groceries and beauty items. Many other reviews describe major breakdowns, including lost shipments, cancelled orders, and trouble getting refunds. Negative reviews repeatedly point to product issues, including counterfeit cosmetics and expired or moldy food. Communication ranges from clear product details to requests for insecure payment photos and instructions that were not translated.
Examples from available reviews (Dec 2018 – Jul 2026).
Packages never delivered and company and carrier blamed each other.
“Yami said that it was the logistic company's problem. The logistic company (GOFO) said that it was Yami's problem.”
Received expired or nearly expired groceries and unhelpful customer service.
“They sell expired or close to expired asian groceries.”
Fast, reliable service and great experience.
“Fast,Reliable,Great.”
Company demanded photos of my credit card, which felt insecure.
“they refused to ship the items unless I provided them with photographs of my credit card.”
Many reviews describe delivery failures and routing mistakes, including packages sent to the wrong state or stuck in transit. Several customers say orders were cancelled after their cards were charged, followed by repeated refund delays. Multiple complaints point to hard-to-navigate refunds and a restocking fee policy customers described as punitive.
Several reviewers point to lower retail prices and strong deals on specialty Asian items. Others felt the value dropped because of refund shortfalls, restocking fees, or small compensation after receiving counterfeit or damaged goods. Positive value comments tie directly to getting hard-to-find products at competitive prices.
Many customers praise fast shipping, including same-day delivery in some areas, and an easy website that keeps ordering simple. Some reviews mention stockouts and cancelled orders that threw off shopping plans. Packaging often gets described as acceptable, with several notes about deliveries arriving intact and carefully packed.
Negative reviews repeatedly cite counterfeit cosmetics, moldy items, and food sold past its expiration date as clear quality problems. Some reviewers also report groceries arriving close to expiry and low-value compensation for defective items. Positive remarks emphasize the wide selection and access to Japanese and Korean brands that are not widely available locally.
Several customers describe poor or rude service when asking for refunds or order changes. Reviews also point to specific issues: requests for credit-card photos, product instructions left untranslated, and confusing expiration date formats. At least a few reviews praise clear expiration labeling on the website and responsive support in better cases.
Sentiment splits between shoppers who get consistently fast, reliable orders and those who report sharp service and product failures. High-rated reviews highlight quick delivery, selection, and intact packaging. Low-rated reviews focus on lost shipments, counterfeit or expired goods, and frustrating refund interactions.
For each review, the core experience based on original source reviews.
Sources: trustpilot.com (29) · Sitejabber (11) · Collected.reviews (1) · Quotes shortened · As of: July 2026
Orders cancelled after charging the card and refunds delayed.
“They tempt you to order, charge your card and always cancel your order after almost two weeks!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Yamibuy is an online retailer focused on Asian groceries, snacks, K-beauty products, personal care, and household items. It lists branded goods and imported foods with product pages that show images, ingredient details, and posted expiration dates. Shoppers can pay using common online options such as credit cards and third-party payment services. Yamibuy ships to U.S. addresses and offers customer support and a returns process through its website.