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Your Super
Reviews & Experiences

The reviewed feedback shows recurring problems with order fulfillment, billing for undelivered items, and limited customer responses. Several customers report being charged for subscriptions or single orders without receiving products or clear refunds. One reviewer raised product testing and safety transparency concerns and returned items. If you consider ordering, verify subscription settings, monitor bank statements, and check recent customer reports or official company responses before purchasing.

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Overview & Key Metrics

Review count
21
Sources
Collected.reviews, trustpilot.com
Last updated
October 2025

What reviewers often mention

🎯

Service quality

Reviews mainly describe unfulfilled orders, delayed shipments and failures on refunds or order handling, indicating repeated service breakdowns.

💰

Value for money

Multiple reviewers report being charged for items they never received or for subscriptions they thought were canceled, raising concerns about payment reliability.

⚡

User experience

Customers report problems with subscription controls, missed cancellation windows and site order-status issues that led to unexpected charges.

🔧

Product quality

At least one reviewer expressed safety and transparency concerns about lab testing for ingredients and returned products as a result.

📞

Communication

Many reviews state emails and phone calls went unanswered or only received automated replies, limiting post-purchase problem resolution.

⭐

Overall experience

Overall reports are negative: repeated unresolved orders or charges and canceled subscriptions due to lack of follow-up or support.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Reviews

Sources: Collected.reviews (14) · Trustpilot (7) · Quotes shortened · As of: October 2025

N
Nic Nik
trustpilot.com Oct 01, 2025

Your Super Is Now Super Bad - I’ve been ordering from Your Super for years. I actually really love some of their products. But the last couple of months have been incredibly frustr...

M
Maria
trustpilot.com Oct 01, 2025

Criminal - Ordered some powder 6 weeks ago. £30 paid, nothing delivered and I've had no...

N
NotSuper
trustpilot.com Oct 01, 2025

YourSuper is no longer trustworthy - Your Super continues to promote products but has stopped answering customer service emails and not accepting phone calls. I ordered on 8/11/24 and sti...

F
Felipe
trustpilot.com Oct 01, 2025

Stay away - Took my money for an order sent email saying that I would be advised once shipped, no...

C
Cynthia C.
trustpilot.com Oct 01, 2025

Unethical behavior and poor customer service - They charged my card for a subscription even though I thought I canceled it. They never sent a product order reminder, they never sent a product confi...

G
Gray Atkinson-Adams
trustpilot.com Oct 01, 2025

Possibly good intentions, but dangerous lack of transparency - I think this company probably has good intentions, and is doing something good in the world with their business model. But the problem is that they re...

G
Gn Alicia
trustpilot.com Oct 01, 2025

Their customer service is terrible. Never answer the phone or emails. Simply ignore customers after...

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Collected.reviews Jun 17, 2025

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Collected.reviews Feb 18, 2025

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Collected.reviews Jan 09, 2025

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Collected.reviews Jul 31, 2023

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Collected.reviews Oct 07, 2022

DEno - OUPm

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Collected.reviews Jun 26, 2022

kbl0k3 - 1yi042

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❤️ На ваше имя прислали бесплатный лотерейный билет. Получить > https://forms.yandex.ru/cloud/62b34660f3756b5022fea213?hs=61a2f622c2fff9e5c5c1e39e5d0e90c0& ❤️
Collected.reviews Jun 23, 2022

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Collected.reviews Jun 08, 2022

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Collected.reviews Jun 01, 2022

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Collected.reviews Apr 28, 2022

rt0uruy - yn2f34

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🧡 Crystal want to meet you! Click here: http://inx.lv/ukUw?h=61a2f622c2fff9e5c5c1e39e5d0e90c0- 🧡
Collected.reviews Apr 23, 2022

x9tqje - 96tsx0

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Collected.reviews Apr 18, 2022

iihl3m6 - bf9ujbrz

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💌 You have unread messages (4) from Brandi! Read now: http://inx.lv/ww5J?h=61a2f622c2fff9e5c5c1e39e5d0e90c0- 💌
Collected.reviews Mar 29, 2022

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.

About Your Super

Your Super is a direct-to-consumer brand that sells packaged superfood powders and blends, typically through its website and subscription plans. Consumers commonly buy single orders or recurring shipments intended for adding to smoothies or meals. When researching Your Super, shoppers often look for information about shipping, subscriptions, customer service, and product testing.