Skip to content
We Collect & Analyze Reviews

Wagmo
Experiences & Reviews

Wagmo is a U.S.-based pet insurance and preventive-wellness plan provider that sells accident & illness policies and optional wellness memberships directly to consumers online. Their products separate routine care (vaccines, exams, dental, preventive services) from accident/illness coverage, and claims are processed through a digital submission system. Prospective customers should review policy documents for exclusions, preexisting condition rules, renewal practices, and any fees before buying.

Overview & Key Metrics

Reviews Analyzed 8
Positive Sentiment 38%
Latest Review 26d
Overall Rating
2.5

Our Analysis

๐ŸŽฏ

Service quality

Some reviewers praise quick claim payouts, but a larger number report claim denials, nonโ€‘renewals and inconsistent handling of cases.

Share of mentions
20%
Weak
๐Ÿ’ฐ

Value for money

Several customers report affordable plans and savings on wellness visits; others say premiums felt wasted after denied claims or cancellation fees.

Share of mentions
13%
Weak
โšก

User experience

Onboarding and fast reimbursements worked well for some; others describe long claim reviews, rejected submissions, and unclear cancellation processes.

Share of mentions
15%
Mixed
๐Ÿ”ง

Product quality

Multiple reviewers found wellness plans useful and reimbursed; several others reported medical claim denials or nonโ€‘renewals tied to conditions.

Share of mentions
18%
Mixed
๐Ÿ“ž

Communication

One reviewer noted clear explanations from reps, but several reported slow or unanswered communications, disputed documentation handling, and billing issues.

Share of mentions
15%
Weak
โญ

Overall experience

Reviews are polarized: a minority report smooth claims and good coverage, while more reviewers describe denials, delays, and policy cancellations.

Share of mentions
20%
Weak

Our Independent Methodology

How we analyze customer reviews without bias

Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias โ€” just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

Filter by Rating

Filter by Source

Showing all 8 reviews

All Customer Reviews

Sources: Trustpilot (7) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025

M
Melissa Duarte
trustpilot.com Oct 01, 2025

Iโ€™m on a Wagmo Wellness plan and haveโ€ฆ

Iโ€™m on a Wagmo Wellness plan and have had a great experience so far! I took my senior chihuahua for an exam, Blood work, urinalysis, Rabies vaccine an...

G
Giselle Rodriguez
trustpilot.com Oct 01, 2025

Once your dog gets a condition they wonโ€™t renew

I had my senior dog on wagmo for years with no claims filed. When we got our new puppy we enrolled her on wagmo as soon as we got her. When the puppy...

K
Kylee Campbell
trustpilot.com Oct 01, 2025

Fraudulent Scam Artist

I am deeply disappointed and frustrated with my recent experience with Wagmo Insurance. I had to face a stressful situation when they unjustly denied...

A
Ann
trustpilot.com Oct 01, 2025

THE WORST

THE WORST! I paid months worth of premiums for two dogs. I sent in a Claims for both of my dogs and it took almost 3 months to have the claims โ€œreview...

J
John Cantlin
trustpilot.com Oct 01, 2025

This company is full of hot heads whoโ€ฆ

This company is full of hot heads who raised a bunch of daddies money. Hired incompetent people and their customers hate their company. Trust me, stay...

S
Scott
trustpilot.com Oct 01, 2025

DO NOT BUY WAGMO

So -- I bought the wellness plan - submitted a claim ... they paid quickly ... I was happy. Today -- I submitted another wellness claim ... it was rej...

D
Daniel
trustpilot.com Oct 01, 2025

Amazing wellness plan

Amazing wellness plan. Have had 3 claims already. They approved th...

H
Hauck
Collected.reviews Oct 10, 2022

' this company has exceeded all of my expectations when it comes to affordability; quality of coverage; excellent service provided by knowledgeable reps ready to assist in choosing a customized plan for our unique pup's needs '

I recently purchased pet insurance and a wellness plan from Wagmo, and I must say I am thoroughly impressed with their services. Not only are their plans affordable, but they offer coverage that goes above and beyond what other typical pet insurance companies offer.

The sign-up process was hassle-free, and the customer service representatives were knowledgeable and friendly. They carefully explained all of the different options available to me so that I could make an informed decision about which plan would be best for my furry friend.

What really sets Wagmo apart from other pet insurance providers is their comprehensive approach to health care. In addition to covering unexpected accidents or illnesses, they also offer wellness benefits like annual check-ups, vaccinations, dental cleanings, and even behavioral support.

Overall, my experience with Wagmo has been fantastic! As a devoted pet parent who wants nothing but the best for my four-legged family member '

Share Your Experience

Help other customers by sharing your experience with Wagmo. Your review will be collected and included in our ongoing analysis.

Click to rate

Conclusion

Reviews for Wagmo show a split experience. Several users report fast reimbursements and functional wellness plans, with claims paid quickly in some cases. However, multiple reviews describe denied medical claims, lengthy review times, policy nonโ€‘renewals tied to conditions, and unexpected cancellation or fee disputes. Consumers comparing Wagmo to alternatives should read policy exclusions and preexisting-condition language carefully, confirm renewal and cancellation terms, and keep clear veterinary documentation when filing claims.