Reviews Analyzed
1
We Collect & Analyze Reviews
1-800-4CLOCKS
Experiences & Reviews
1-800-4CLOCKS is a U.S.-based retailer focused on clocks and timepieces, operating an online storefront and phone-order service. The company typically offers a range of clocks such as grandfather, wall, and mantel styles, along with parts and repair or installation options. Customers commonly consult the site and phone support for product selection, pricing, shipping, and service details. Information about warranties, shipping costs, and installation should be confirmed directly with the company before purchase.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
1095d
Overall Rating
4.0
Our Analysis
🎯
Service quality
Reviewer describes customer service as patient and helpful, answering questions during the purchase and assisting with selecting the right clock model.
Share of mentions
Mixed
17%
💰
Value for money
Reviewer notes prices were reasonable and implies good value given the perceived quality of the clock purchased.
Share of mentions
Mixed
17%
⚡
User experience
Website described as offering an extensive range and making it easy to find desired clocks; browsing and selection were straightforward.
Share of mentions
Mixed
17%
🔧
Product quality
Purchased grandfather clock called outstanding quality and a centerpiece in the home; reviewer satisfied with build and appearance.
Share of mentions
Mixed
17%
📞
Communication
Reviewer reports that the company answered questions patiently during the purchase process, indicating responsive pre-sale communication.
Share of mentions
Mixed
16%
⭐
Overall experience
Reviewer calls the overall experience great, stating they were very happy with the purchase and that the company exceeded expectations.
Share of mentions
Mixed
16%
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Featured Customer Experiences
Representative examples from 1 verified reviews (October 2025).
A Great Experience Buying From 1-800-4CLOCKS!
"I recently purchased a grandfather clock from 1-800-4CLOCKS and I must say, I am thoroughly impressed with their product selection and customer service. The quality of the clock is outstanding and it has become a centerpiece in my home. The website offers an extensive range of clocks to choose from, including brands such as Howard Miller, Hermle Clocks, Ridgeway Clocks, Bulova, Kieninger Clocks and more. This made it easy for me to find exactly what I was looking for. One thing that stood out to me was how helpful the customer service team was during my purchase process. They were patient in answering all of my questions regarding the different types of clocks available on their site. Overall, I couldn't be happier with my purchase from 1-800-4CLOCKS. With such high-quality clocks available at reasonable prices and top-notch customer service, this company truly exceeded my expectations"
Geovanny
Collected.reviews
Oct 20, 2022
Featured for: Clear overall positive purchase experience
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 1 reviews
All Customer Reviews
Sources: Collected.reviews (1) · Quotes shortened · As of: October 2025
G
Geovanny
Collected.reviews
Oct 20, 2022
A Great Experience Buying From 1-800-4CLOCKS!
I recently purchased a grandfather clock from 1-800-4CLOCKS and I must say, I am thoroughly impressed with their product selection and customer service. The quality of the clock is outstanding and it has become a centerpiece in my home.
The website offers an extensive range of clocks to choose from, including brands such as Howard Miller, Hermle Clocks, Ridgeway Clocks, Bulova, Kieninger Clocks and more. This made it easy for me to find exactly what I was looking for.
One thing that stood out to me was how helpful the customer service team was during my purchase process. They were patient in answering all of my questions regarding the different types of clocks available on their site.
Overall, I couldn't be happier with my purchase from 1-800-4CLOCKS. With such high-quality clocks available at reasonable prices and top-notch customer service, this company truly exceeded my expectations
Conclusion
Customer feedback in the available review highlights helpful pre-sale support, a wide selection on the website, solid product quality, and reasonable pricing. With only one review available, these signals suggest strengths in selection and service but are not comprehensive. Prospective buyers should verify shipping, installation, return and warranty policies—especially for large grandfather clocks—and review product photos, dimensions and warranty details. When possible, contact customer service with specific installation or delivery questions before completing a purchase.