Customer reports for 32 Degrees are mixed: several buyers praise soft, inexpensive basics like underwear, shirts, jeans and tank tops, and some cite fast replacements or prompt refunds. At the same time many reviewers describe repeated shipping delays, missing tracking information, sizing errors and strict return or restocking fees (including a reported $5 restocking charge and limited refunds on promotions/shipping). If reliable delivery, accurate sizing and easy returns are important to you, check current shipping options and the return/final-sale policy before purchasing. For shoppers prioritizing low prices and basic comfort, some reviewers found good value, but experiences appear inconsistent across orders.
Examples from available reviews (Nov 2021 – Feb 2026).
Package delayed over two weeks and customer service was unresponsive.
“16 days since it shipped and no package.”
Received wrong size underwear and final sale prevented refund.
“I received a child’s small???”
Company provided immediate help and promptly corrected sizing issues.
“immediately provided me a fully paid return shipping label”
Items arrived on time and shirt quality exceeded expectations.
“The quality of their $9.99 Men's Casual Short Sleeve Dress Shirt is high - I like them more than the $98.00 Lululemon shirts.”
Multiple reviews report slow, unhelpful customer service, delayed shipments and refund problems; some customers report prompt, helpful returns.
Some reviewers praise low prices and good-quality basics; others complain about return fees, final-sale rules and perceived unfair charges.
Frequent complaints describe long delivery times, missing tracking and order-processing delays; a minority report smooth, timely shipping and easy returns.
Many reviewers like softness and comfort of shirts, underwear and jeans; others report sizing errors, damaged items, stretching or material reactions.
Numerous reviews mention unanswered emails, no order confirmations and generic replies; some customers note quick, clear responses in isolated cases.
Overall feedback ranges from satisfied repeat buyers to many reports of delivery, sizing and service failures affecting trust in purchases.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Is there a way to leave minus 5 stars????? Enough said..STAY FAR FAR AWAY FROM THIS PLACE unless you like getting disappointed. First, their customer service is absolute GARBAGE!!! I spent over 1000 dollars on their site in the past and they screwed me out of everything and left me waiting for over 2 months and just now received my refund. After they changed the delivery date 3 times!!!!! Then just suddenly refunded the money and sent a trashy excuse of an email. Would never spend a dime here for their cheap junk. Neither any recommend any of my friends or relatives... sorry but this place just totally sucks now.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
32 Degrees is a consumer apparel brand offering low-cost basics and casual clothing—items such as shirts, underwear, pants, tank tops and outerwear—primarily sold online. Shoppers researching 32 Degrees often search for product quality, sizing accuracy, shipping times, return policies and customer service experiences when comparing budget apparel brands.