Customer feedback shows consistent praise for product design, fabric and fit, with multiple buyers noting excellent results for dresses and jumpsuits. The site experience is often described as easy and quick, helping many customers complete purchases without friction. However, recurring issues appear around shipping times, tracking accuracy and return/refund handling; several reviewers reported long delays, non-working tracking links or costly return shipping. Prospective buyers should review shipping estimates and the return policy, save order and communication records, and consider coupon/application limits at checkout before purchasing.
Examples from available reviews (Dec 2021 – Feb 2026).
Received a high-quality, well-fitting jumpsuit with fast, secure delivery.
“The quality is fantastic and it fits perfectly.”
Customer service was unhelpful and refund process was delayed.
“And now they tell me I have to wait 3 months for a refund.”
Delivery often took far longer than the stated 5-7 business days.
“it says 5-7 business days for delivery and that is far from the truth.”
Site was quick and easy to use.
“Quick and Easy to use”
Delivery and returns are inconsistent: some customers report fast delivery and helpful reps, while others report late shipments and delayed refunds.
Several reviewers flagged value issues: inability to apply coupons during checkout and high return shipping costs relative to item price.
Most customers describe the site and checkout as quick and easy, with simple ordering and straightforward product selection.
Many reviewers praise fabrics, fit and design; a smaller number report color differences or rough finishing on some items.
Reports on customer service are mixed: several customers received prompt, helpful replies; others experienced inconsistent responses and slow resolution.
Overall impressions vary: many customers are satisfied with product and ordering, while notable problems center on shipping and returns.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Sitejabber (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Initially skeptical, but products were lovely and quality good.
“This site and company delivers!”
Easy to create an account and place an order.
“Very easy to order and create an account”
The blouses had nice patterns.
“nice pattern blouses”
Received order; quality was fantastic and fit perfect.
“Quality was fantastic, the fit was perfect.”
Product quality exceeded expectations and customer service was helpful.
“They actually care and want to ensure you're a happy customer.”
Reviewer left only the comment 'Because!!!' without explanation.
“Because!!!”
Service was wonderful and clothing quality excellent.
“Wonderful service and excellent quality clothing. I highly recommend Ador”
Order process was pure ease.
“Pure ease to order!”
Products were beautiful and far nicer than local UK options.
“Beautiful products, far nicer than I can buy in UK.”
The purchase process was very easy.
“Ease of purchase”
Liked blouse design; loose, swingy, and elegant with pants.
“I liked the design of this blouse”
First dress arrived quickly; second order's shipping is very delayed.
“I ordered a second time and the shipping is taking forever.”
Will leave a full review after receiving the dress.
“WHEN I RECEIVE THE DRESS I'LL LEAVE A REVIEW”
Customer claims unauthorized bank charge and poor refund handling.
“Instead of refunding me they have TAKEN the money out of my bank so that’s £130 they have fraud me.”
Styles and quality were great.
“Great styles and quality!”
Pleased with fit and quality; customer service assisted with price adjustment.
“The customer service was excellent and they helped me with a price adjustment when I missed using the code offered.”
Website was very easy to navigate.
“So easy to navigate!”
Store offered a good selection of items.
“good selection”
Ordering process was tricky and repeatedly returned to entered information.
“Kept going back to what I had already entered.”
Service was fast and efficient.
“Fast and efficient”
Shipping costs were too expensive.
“shipping costs too expensive”
Received two dresses quickly; length and sizing required minor adjustment.
“Communicatie was ook steeds goed. Top!”
Couldn't apply coupon during sale checkout process.
“no chance to add coupon during sale process”
Site was quick and easy to use.
“Quick and Easy to use”
Easy purchasing with a wide selection of functional clothes.
“Easy purchasing and wide selections of beautiful functional clothes.”
Found desired item; hopes delivery matches online description.
“Found just what I was looking for.”
Customer service quickly resolved a website issue and product was excellent.
“Immediately after review someone from customer service reached out and corrected the issue.”
Easy to review items and place an order.
“Easy to review and order”
Dress arrived late, colors differed, and return shipping was costly.
“But my dress came late, colours were off from pics, and return shipping cost almost as much as the item.”
Ordering was very easy; wished shipping could be expedited.
“Very easy to order, however, I wish I had the option to expedite shipping.”
Customer service was unhelpful and refund process was delayed.
“And now they tell me I have to wait 3 months for a refund.”
Customer service was prompt, patient, and polite; products fit well.
“Never had such a pleasant experience with the customer service!”
Initial experience positive; will review after order arrives.
“So far so good. Will review when my order arrives”
Order never arrived and customer messages received no helpful response.
“They keep sending me tracking links that don’t work and they don’t seem to care either.”
Selecting and buying items was very easy.
“Very easy to select and buy”
Repeat purchase; customer service was wonderful and item perfect.
“Purchased from them before wonderful customer service and my item was perfect”
Delivery often took far longer than the stated 5-7 business days.
“it says 5-7 business days for delivery and that is far from the truth.”
Overall the experience was good.
“A good experience”
Overall experience good but there is room for improvement.
“good overall but could be better”
Reviewer had an amazing experience.
“amazing experience”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
ADOR is an online fashion retailer selling ready-to-wear apparel through its e-commerce site. Consumers researching ADOR typically look for information on product quality, sizing, shipping times and customer support. This summary aggregates customer reviews to help shoppers evaluate ordering ease, garment fit and post-purchase service before buying.