Reviews Analyzed
21
We Collect & Analyze Reviews
ADOR
Experiences & Reviews
ADOR is an online fashion retailer selling ready-to-wear apparel through its e-commerce site. Consumers researching ADOR typically look for information on product quality, sizing, shipping times and customer support. This summary aggregates customer reviews to help shoppers evaluate ordering ease, garment fit and post-purchase service before buying.
Overview & Key Metrics
Positive Sentiment
86%
Latest Review
29d
Overall Rating
4.2
Our Analysis
🎯
Service quality
Delivery and returns are inconsistent: some customers report fast delivery and helpful reps, while others report late shipments and delayed refunds.
Share of mentions
Mixed
13%
💰
Value for money
Several reviewers flagged value issues: inability to apply coupons during checkout and high return shipping costs relative to item price.
Share of mentions
Mixed
5%
⚡
User experience
Most customers describe the site and checkout as quick and easy, with simple ordering and straightforward product selection.
Share of mentions
Strong
32%
🔧
Product quality
Many reviewers praise fabrics, fit and design; a smaller number report color differences or rough finishing on some items.
Share of mentions
Strong
15%
📞
Communication
Reports on customer service are mixed: several customers received prompt, helpful replies; others experienced inconsistent responses and slow resolution.
Share of mentions
Mixed
12%
⭐
Overall experience
Overall impressions vary: many customers are satisfied with product and ordering, while notable problems center on shipping and returns.
Share of mentions
Mixed
23%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – October 2025).
Jumpsuit
"I needed to update my worldrobe and saw the jumpsuits on ADOR. I was a little hesitant at first, but after reading the customer reviews I decided to buy one. I'm so glad I did! The quality is fantastic and it fits perfectly. It looks super good I have gotten many compliments on it. The delivery was really fast, too and the package was securely wrapped. The sales rep was also super helpful and accommodating. Overall, I'm really happy with my purchase and I would definitely recommend ADOR to anyone looking for a high-quality jumpsuit. Thank you ADOR for making such a great product!"
Tonya H.
Collected.reviews
Dec 16, 2021
Featured for: Positive product quality and service
Terrible customer
"Terrible customer. They say it took several emails to figure out what I wanted to return and that’s not true. I repeatedly said I was returning all it..."
Patricia Malandro
Trustpilot
Oct 01, 2025
Featured for: Strong negative customer-service complaint
it says 5-7 business days for delivery…
"it says 5-7 business days for delivery and that is far from the truth. I have ordered many things from Ador and they never got here in 5-7 business da..."
dee
Trustpilot
Oct 01, 2025
Featured for: Repeated delivery delay complaint
Quick and
"..."
Ellen Katz
Trustpilot
Oct 01, 2025
Featured for: Simple positive site usability note
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
p
patty
trustpilot.com
Oct 01, 2025
no chance to add coupon during sale…
no chance to add coup...
E
Ellen Katz
trustpilot.com
Oct 01, 2025
Quick and
...
C
Carmen Perez
trustpilot.com
Oct 01, 2025
Easy purchasing and wide selections of…
Easy purchasing and wide selection...
c
connie.foy
trustpilot.com
Oct 01, 2025
Found just what I was looking for
Found just what I was looking for. Hopefully...
j
jrjb
trustpilot.com
Oct 01, 2025
Excellent product and service My initial review of this company was…
My initial review of this company was due to frustration with the website. Immediately after review someone from customer service reached out and corr...
J
Jenny D.
trustpilot.com
Oct 01, 2025
Easy to review and order
...
D
Debra
trustpilot.com
Oct 01, 2025
Nice styles, but delivery & truth could be better
I love ADOR’s prints and fabrics—they stand out! But my dress came late, colours were off...
d
duffy.mp
trustpilot.com
Oct 01, 2025
Very easy to order
Very easy to order, however, I wish I had the option to expedite shipping. I have...
P
Patricia Malandro
trustpilot.com
Oct 01, 2025
Terrible customer
Terrible customer. They say it took several emails to figure out what I wanted to return and that’s not true. I repeatedly said I was returning all it...
L
L.T.
trustpilot.com
Oct 01, 2025
All about the customers.
Never had such a pleasant experience with the customer service! The reply’s were very helpful and in a very short time! Patient, instructive and polit...
v
veronica clowes
trustpilot.com
Oct 01, 2025
So far so good
So far so good. Will rev...
M
Monica Silverstrand
trustpilot.com
Oct 01, 2025
Beware!!!
I ordered a dress on the 31st of August, but it has still not arrived. I have written tons of mails and Messenger messages but nobody wants to help. T...
c
careykenneth
trustpilot.com
Oct 01, 2025
Very easy to select and buy
...
E
EDP
trustpilot.com
Oct 01, 2025
Great dress and service…
Purchased from them before wonderful c...
d
dee
trustpilot.com
Oct 01, 2025
it says 5-7 business days for delivery…
it says 5-7 business days for delivery and that is far from the truth. I have ordered many things from Ador and they never got here in 5-7 business da...
M
Maria Allegra
trustpilot.com
Oct 01, 2025
A good experience
...
D
Daniel Lapa
trustpilot.com
Oct 01, 2025
good overall but could be better
good overall but...
J
Johan H
trustpilot.com
Oct 01, 2025
amazing experience
...
m
maxine.dixon
trustpilot.com
Oct 01, 2025
Very easy ordering
...
k
klopiccolo
trustpilot.com
Oct 01, 2025
Nice Quality
Your website is great. I just received my 1st order and have pla...
Conclusion
Customer feedback shows consistent praise for product design, fabric and fit, with multiple buyers noting excellent results for dresses and jumpsuits. The site experience is often described as easy and quick, helping many customers complete purchases without friction. However, recurring issues appear around shipping times, tracking accuracy and return/refund handling; several reviewers reported long delays, non-working tracking links or costly return shipping. Prospective buyers should review shipping estimates and the return policy, save order and communication records, and consider coupon/application limits at checkout before purchasing.