Reviews Analyzed
11
We Collect & Analyze Reviews
Adornmonde
Experiences & Reviews
Adornmonde is an online jewelry retailer focused on contemporary and fine jewelry, often selling earrings and small accessories. The brand operates via an e-commerce store with made-to-order items and international shipping options. Typical consumer topics to check before buying include item production lead times, shipping policies, returns and replacement procedures, and international customs fees.
Overview & Key Metrics
Positive Sentiment
55%
Latest Review
24d
Overall Rating
3.0
Our Analysis
🎯
Service quality
Delivery reports vary: some customers received timely, well-packaged orders, while others describe long delays, tracking gaps, and stolen packages.
Share of mentions
Mixed
18%
💰
Value for money
Perceived value is split: several buyers praise quality and affordability, but others report breakage, missing parts, refunds issues, or extra customs costs.
Share of mentions
Weak
13%
⚡
User experience
Site guidance and sizing helped some buyers, yet others noted inconsistent lead times, unclear order timelines, and poor shipment tracking information.
Share of mentions
Weak
11%
🔧
Product quality
Many reviewers compliment style and finish, but multiple reports describe broken pieces, loose screws, misshapen posts, or wrong items received.
Share of mentions
Mixed
18%
📞
Communication
Customer service experiences are inconsistent: some buyers received helpful, personal support and replacements; others report rudeness, excuses, and slow resolutions.
Share of mentions
Weak
16%
⭐
Overall experience
Overall impressions are mixed: some repeat buyers praise quality and refunds, while many customers experienced delivery, product, or service problems.
Share of mentions
Mixed
24%
Our Independent Methodology
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Featured Customer Experiences
Representative examples from 11 verified reviews (October 2021 – October 2025).
DO NOT BUY! Horrendous Product and Customer Service
"Here are the reasons you should NOT buy from this company (in no particular order): 1. The responses I get from customer service are condensing and..."
Christina Zycinski
External Source
Jan 17, 2025
Featured for: Detailed multi-issue negative account
This company is terrible
"This company is terrible. They ship through USPS, so it took more than 2 weeks for my order to arrive (it did not even show as shipped on their end fo..."
customer
External Source
Sep 24, 2025
Featured for: Shipping and refund delay complaint
Absolutely love this website and their…
"Absolutely love this website and their customer service! I actually returned an item and it didn’t successfully arrive w..."
H.
External Source
Nov 13, 2024
Featured for: Positive refund despite missing return
Probably actually a small U.S. business to support!
"My 26 y.o. daughter wanted the U shape diamond screw earring for her birthday. That's the only reason I would buy 'fine' jewelry from a previously unk..."
Sarah's mom
External Source
Mar 14, 2025
Featured for: Product issue resolved by support
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 11 reviews
All Customer Reviews
Sources: External Source (10) · Collected.reviews (1) · Quotes shortened · As of: October 2025
c
customer
External Source
Sep 24, 2025
This company is terrible
This company is terrible. They ship through USPS, so it took more than 2 weeks for my order to arrive (it did not even show as shipped on their end fo...
C
Catalina
External Source
Jul 03, 2025
I reccomend! Def will be buying again
Hi! I'm writing this review because I got very worried before ordering because of the reviews that I read here so I wanna let people know of my GOOD e...
N
Nguyen Nguyen
External Source
Mar 19, 2025
not recommend
Wish I had read the reviews before purchasing. I placed an order which said 15 days to make but then 3 weeks to receive on the order confirmation. I r...
S
Sarah's mom
External Source
Mar 14, 2025
Probably actually a small U.S. business to support!
My 26 y.o. daughter wanted the U shape diamond screw earring for her birthday. That's the only reason I would buy 'fine' jewelry from a previously unk...
H
Hera
External Source
Feb 05, 2025
Slow delivery, product is fine
Bought one earring that have to made on order which required 15 days of waiting, whilst it took weeks for international orders to arrive at my door. T...
H
HHT
External Source
Feb 04, 2025
Rude customer service and they’re…
Rude customer service and they’re absolute liars. They keep promoting this high-demand earring that they say will be released soon and they never actu...
C
Christina Zycinski
External Source
Jan 17, 2025
DO NOT BUY! Horrendous Product and Customer Service
Here are the reasons you should NOT buy from this company (in no particular order): 1. The responses I get from customer service are condensing and...
A
Ali
External Source
Dec 10, 2024
Don't waste your money
Don't waste your money, I got a nail earring -it broke in my ear as i was sleeping in less than 2 weeks. They only accepted an exchange . I exchanged...
H
H.
External Source
Nov 13, 2024
Absolutely love this website and their…
Absolutely love this website and their customer service! I actually returned an item and it didn’t successfully arrive w...
A
Amanda
External Source
Aug 14, 2024
Adornmonde has the prettiest jewelry at…
Adornmonde has the prettiest jewelry at great quality! I love how transparent their website is. Some pieces are custom m...
K
Karen Quan
Collected.reviews
Oct 31, 2021
Earrings
My daughter Mariam is so fond of trending designs and so I decided to buy something special for her on her 19th birthday. I wanted something that matches her taste and my friend suggested Adornmonde online shop. Whoa! I was so impressed with the great selection of different designs and styles that I was 100% my daughter would love. Apart from that, everything was so unique and my daughter really loved the earring set I bought for her. She couldn't believe that I selected this for her. They're so beautiful and suit my little girl so well. I also loved the quality finish and the beautiful packaging that arrived before birthday eve. She is already selecting some more styles and asking if she can have them for the Christmas holiday.
Conclusion
Reviews show a clear split between buyers who praise Adornmonde’s designs, finish, and occasional helpful service interactions, and those who experienced delivery delays, product defects, or refund difficulties. Several positive reviewers cite accurate product representation and generous customer refunds, while multiple negative reviewers report broken items, loose screws, wrong shipments, or slow/unsatisfactory service responses. International buyers specifically mention customs fees and longer transit times as factors to consider. Consumers should check production lead times for made-to-order items, keep shipment tracking and proof, and review the store’s return/refund policy before purchasing.