Many reviewers praise strong product performance and quick delivery. Several customers mention helpful agents who fixed order problems. Others report receiving the wrong item, unsealed or used products, and support tickets that never get resolved. More than one complaint points to unclear refunds and shipping or fee details that feel misleading.
Examples from available reviews (Nov 2021 – Feb 2026).
They shipped the wrong size and staff were dishonest about it.
“This is a scam company. Very dishonest staff.”
Received an apparently used, unsealed product with visible residue.
“Received a used product! Box not sealed.”
Regular customer praises fast, responsive service and wide product range.
“The customer service is amazing, they're always so fast and responsive!”
Great product, service, and very fast shipping.
“Great product, great service and very fast shipping”
Service experiences vary widely. Many customers describe quick replies and agents who arranged replacements or refunds. Others say messages went unanswered, the wrong items arrived, and promised services were never paid.
Customers often point to competitive pricing and solid deals. Several reviewers say the value brought them back for repeat purchases. A few complaints mention express fees that were paid but not delivered, though this comes up less often.
Reviewers describe a site that’s easy to navigate with a simple checkout. Repeat buyers mention smooth purchases and a broad selection. Some shipments arrived missing instructions or parts, which caused setup issues for a minority of customers.
Most comments highlight sturdy materials, strong performance, and cleaning products that work well. A small number of reviews say items arrived faulty or unsealed and looked used. Positive feedback often goes along with repeat buying and recommendations.
Some reviews accuse support of not responding, curating reviews, and giving misleading details about shipping origin or fees. Others report prompt email updates and steady communication. Complaints also repeat issues with hard-to-access returns pages and slow international shipping.
Reviews split into clear positive and negative groups. Happy customers emphasize product quality and fast delivery. Unhappy customers focus on incorrect orders, trouble getting refunds, and support that doesn’t follow through.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (23) · Reviews (18) · Reviews (1) · Quotes shortened · As of: February 2026
Quick shipping, good deals, and helpful email updates.
“Incredible shop, quick shipping, good deals, email updates”
This is a good place to help you spice up your sex life. I'm really happy with my first ATMS order. I ordered some lingerie since my husband has been traveling a lot for his job for most of the year and I wanted to spice things up while he was away. I sent him a few pictures of me while he was at work and the outfit got the reaction I wanted 😉 I am 5'0 119lbs and the small fit is perfect. I am a small A-cup so it's just the tiniest bit loose around the chest but I just pulled the strings tighter and it was fine. I highly recommend this product!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
AdultToyMegastore runs an online shop for adult toys, lingerie, and sexual wellness accessories. The website groups items into categories like vibrators, glass toys, lingerie, and cleaning supplies, with detailed product pages. Shoppers can view images, specs, and selectable functions before buying. The store offers online checkout with standard payment options and posts shipping and returns details on its site.