Reviews show many customers receiving authentic sneakers, quick delivery, and useful tracking for international orders. Multiple reviewers highlight competitive pricing or special offers as a buying reason. However, a noticeable subset reports serious delivery issues (empty or missing packages), difficulty reaching support, and delayed resolutions. Before purchasing, check AFEW's shipping, returns and exchange policies, keep tracking information, and document any delivery problems to support claims or bank disputes.
Examples from available reviews (Mar 2018 โ Feb 2026).
Received an empty box and customer service became unresponsive.
“I ordered a pair of sneakers and received an empty box.”
Received an empty package and seller refuses refund or replacement.
“I`ve ordered a pare of snickers and got the empty box.”
Found rare trainers, great price, fast UK delivery and good communication.
“Great price, well packaged and delivered to the UK within a few days.”
Order was returned but Afew processed the refund quickly.
“Afew processed the refund quickly and without problems.”
Most reviewers report fast shipping and helpful service; a minority describe late deliveries or unresolved delivery incidents.
Several customers mention competitive prices or special deals; a few initially noted higher prices but still considered purchases worthwhile.
A small number of reviewers explicitly praise an easy-to-use website and checkout; dataset is limited, so experiences are few but positive.
Many buyers describe authentic, well-packaged sneakers and clothing; a minority experienced wrong items or empty/missing deliveries.
Some customers report clear tracking updates and responsive support; others report automated replies, poor follow-up, or unresponsive phone contacts.
Overall impressions skew positive for product selection and delivery speed, but several unresolved delivery/refund complaints affect trust for some buyers.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (52) ยท Reviews (2) ยท Reviews (1) ยท Quotes shortened ยท As of: February 2026
Ordered easily; slight UPS delay but arrived with no custom costs.
“Ordered with ease and delivered to UK.”
Ordered easily; slight UPS delay but arrived with no custom costs.
“Ordered with ease and delivered to UK.”
Hoodie appeared fake and differed in packaging and material.
“Hoodie was in a generic plastic bag, not the opaque bag their hoodies typically come in.”
Hoodie appeared fake and differed in packaging and material.
“Hoodie was in a generic plastic bag, not the opaque bag their hoodies typically come in.”
Product not authentic and lettering peeled; refund was refused.
“The lettering is already peeling off...indicating that this is NOT an authentic Essentials product!”
Product not authentic and lettering peeled; refund was refused.
“The lettering is already peeling off...indicating that this is NOT an authentic Essentials product!”
Returning from Greece would cost approximately โฌ100 to the customer.
“Unacceptable return policy. To return a package from Greece, I would have to pay the cost myself, which amounts to approximately โฌ100”
Returning from Greece would cost approximately โฌ100 to the customer.
“Unacceptable return policy. To return a package from Greece, I would have to pay the cost myself, which amounts to approximately โฌ100”
High duties and handling fees increased total cost by nearly 50%.
“I was then hit with ยฃ87! Duty and handling fees!”
High duties and handling fees increased total cost by nearly 50%.
“I was then hit with ยฃ87! Duty and handling fees!”
Received shoes with broken mesh but store refused replacement or refund.
“they say that they are not obliged to even replace the shoe.”
Received shoes with broken mesh but store refused replacement or refund.
“they say that they are not obliged to even replace the shoe.”
Great price with quick posting and fast delivery; very happy.
“Great price, quickly posted, quick delivery. Very happy”
Great price with quick posting and fast delivery; very happy.
“Great price, quickly posted, quick delivery. Very happy”
Fast shipping and good prices.
“Fash shipping and good prices”
Fast shipping and good prices.
“Fash shipping and good prices”
The reviewer experienced excellent service from the store.
“Excellent service”
The reviewer experienced excellent service from the store.
“Excellent service”
Great prices and fast US shipping despite import duties.
“Great prices and fast shipping to the US. Import duties suck but it is what it is.”
Great prices and fast US shipping despite import duties.
“Great prices and fast shipping to the US. Import duties suck but it is what it is.”
Lack of transparency about UK handling and import charges.
“Received a UPS invoice weeks later, which added 50% to the sales price.”
Lack of transparency about UK handling and import charges.
“Received a UPS invoice weeks later, which added 50% to the sales price.”
Got a great price on an out-of-stock UK item and excellent delivery.
“I got a great price on a product that was OOS in the UK and the shipping / delivery service was second to none.”
Got a great price on an out-of-stock UK item and excellent delivery.
“I got a great price on a product that was OOS in the UK and the shipping / delivery service was second to none.”
Reviewer strongly praises the store and its service.
“Best store ever very good ๐๐ฟ๐โค๏ธโ ๐ฏ”
Reviewer strongly praises the store and its service.
“Best store ever very good ๐๐ฟ๐โค๏ธโ ๐ฏ”
Wrong items sent and allegedly a fake sweatshirt; only store credit offered.
“They sent me the wrong pants the sent me shouts plus they gave me a fake essentials sweatshirt and I canโt get my money back only store credit”
Wrong items sent and allegedly a fake sweatshirt; only store credit offered.
“They sent me the wrong pants the sent me shouts plus they gave me a fake essentials sweatshirt and I canโt get my money back only store credit”
Super fast delivery and item arrived in top condition.
“Condition of the item is top quality.”
Fast delivery and the item arrived in top condition.
“Delivery was super fast.”
Package never shipped and customer support was unhelpful.
“Package was never shipped and still I can not get my money back.”
Package was never shipped and refund was not provided.
“Package was never shipped and still I can not get my money back.”
Fast, free shipping and amazing service.
“Amazing service, fast free shipping”
Wrong color sent and no simple exchange policy.
“The wrong color was sent and there is no simple exchange policy.”
Very quick delivery and good price on shoes.
“Very Quick delivery - shoe super hot - price special”
Received an empty package and seller refuses refund or replacement.
“I`ve ordered a pare of snickers and got the empty box.”
Order was returned but Afew processed the refund quickly.
“Afew processed the refund quickly and without problems.”
Super delivery and product, thanks.
“super delivery and product Thank you!”
Received an empty box and customer service became unresponsive.
“I ordered a pair of sneakers and received an empty box.”
Got a great deal and the shoes shipped very fast.
“I was able to get a great deal on some shoes and they shipped really fast.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
AFEW is an online sneaker and streetwear retailer operating a webshop that ships to international customers, often from Germany. Consumers research AFEW for its curated sneaker selection, shipping options, and customer-service interactions when ordering footwear and apparel.