Reviews Analyzed
20
We Collect & Analyze Reviews
AgFabric
Experiences & Reviews
AgFabric is an online retailer focused on agricultural and horticultural fabrics such as shade cloths, row covers, groundcover and related textile products. The company operates via e-commerce channels, lists multiple fabric weights and sizes for growers and gardeners, and ships orders to consumer and commercial addresses. Consumers searching reviews for AgFabric typically look for information on shipping reliability, product condition, pricing and customer support. This summary helps readers evaluate reported customer experiences when considering purchases or comparing suppliers.
Overview & Key Metrics
Positive Sentiment
75%
Latest Review
18d
Overall Rating
3.8
Our Analysis
🎯
Service quality
Many customers report timely shipping and good packaging, but several cite non-delivery, returned-to-sender orders or long delays affecting fulfillment.
Share of mentions
Mixed
29%
💰
Value for money
Several reviewers note competitive prices and reasonable or free shipping; value for common fabric purchases is frequently reported positively.
Share of mentions
Strong
13%
⚡
User experience
Some users find the site easy to navigate, but a few report out-of-stock listings, missing lead-time information or problematic phone/IVR access.
Share of mentions
Weak
6%
🔧
Product quality
Reported product experiences are mostly positive: items arrive intact, match descriptions and appear to perform as expected for intended garden uses.
Share of mentions
Strong
14%
📞
Communication
Multiple reviewers describe no responses to emails or calls; a small number report a helpful representative but overall responsiveness is inconsistent.
Share of mentions
Weak
10%
⭐
Overall experience
Reviewer impressions split: many describe repeat purchases and satisfactory orders, while a noticeable subset report delivery failures and poor support.
Share of mentions
Mixed
29%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
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Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 20 verified reviews (October 2025).
I did not receive my order
"I did not receive my order. It was returned to sender without informing me. I have sent emails to Ag..."
martin kyle-milward
Trustpilot
Oct 01, 2025
Featured for: Delivery failure; no replies
Products arrived in great condition and…
"Products arrived in great condition and with quick service. Defini..."
Evan Ryon
Trustpilot
Oct 01, 2025
Featured for: Fast shipping; good condition
Agfabric now calls itself Garden Port
"I called this company's number as per their advertising flyer and received a medical alert promotional recording and could not get past it. This compa..."
Palau
Trustpilot
Oct 01, 2025
Featured for: Phone IVR problem; no response
When I ordered my original order the…
"When I ordered my original order the fabric that came was not what I was needing because of the fabric being more water resistant than what I needed...."
Michele West
Trustpilot
Oct 01, 2025
Featured for: Issue resolved; free replacement
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 20 reviews
All Customer Reviews
Sources: Trustpilot (20) · Quotes shortened · As of: October 2025
P
Palau
trustpilot.com
Oct 01, 2025
Agfabric now calls itself Garden Port
I called this company's number as per their advertising flyer and received a medical alert promotional recording and could not get past it. This compa...
R
Rod Hall
trustpilot.com
Oct 01, 2025
Purchased 1.5 oz 7’ x 50’ row cover…
Purchased 1.5 oz 7’ x 50’ row cover (for freeze and frost protection of mango trees). Arrived within a...
m
martin kyle-milward
trustpilot.com
Oct 01, 2025
I did not receive my order
I did not receive my order. It was returned to sender without informing me. I have sent emails to Ag...
D
Debbie
trustpilot.com
Oct 01, 2025
I have never received my product
I have never received my product. I have ema...
M
Michael Holman
trustpilot.com
Oct 01, 2025
Excellent value
Excellent value. My go to place for ordering sha...
P
PTSD
trustpilot.com
Oct 01, 2025
Slow shipping
Slow shipping, took...
W
Wade Howard
trustpilot.com
Oct 01, 2025
I've been looking for 30% Shade Cloth
I've been looking for 30% Shade Cloth for sometime, and I was so glad to find it here. I like this company, but they are out of many products listed u...
J
Jack Frost
trustpilot.com
Oct 01, 2025
We've ordered
We've ordered. We've not received our order or any communication from this company whatsoever. Also was nothing on the site to tell us we would have t...
P
Paul Miller
trustpilot.com
Oct 01, 2025
Wonderful service excellent prices…
Wonderful service excell...
C
Coleman
trustpilot.com
Oct 01, 2025
I needed the garden matting quickly but…
I needed the garden matting quickly but didn't want to pay...
A
Arvid
trustpilot.com
Oct 01, 2025
Great Product, Nonexistent Service
I bought some 1.5 oz floating row cover for sensitive outdoor plants for use when the temperature drops below freezing. It works great. Unfortunately,...
B
Brenda Green
trustpilot.com
Oct 01, 2025
Very happy with the product
Very happy with the product, delivered i...
K
Kimberley
trustpilot.com
Oct 01, 2025
Product came exactly as described
Product came exactly as described, on time, and shift immediately upon purchase. No damage to p...
C
CB
trustpilot.com
Oct 01, 2025
Timely delivery
Timely delivery. Product is as des...
B
Bill
trustpilot.com
Oct 01, 2025
I bought this to replace a 3 year old…
I bought this to replace a 3 year old shade damanged by high wind. I really like the 10x...
E
Evan Ryon
trustpilot.com
Oct 01, 2025
Products arrived in great condition and…
Products arrived in great condition and with quick service. Defini...
S
Susan
trustpilot.com
Oct 01, 2025
Shipping was great
Shipping was great. Especially in...
D
DJ
trustpilot.com
Oct 01, 2025
Fast shipping
Fast shipping,...
E
Emily
trustpilot.com
Oct 01, 2025
Great site
Great site, easy to navigate and best prices that I’ve seen. The products I ordered...
M
Michele West
trustpilot.com
Oct 01, 2025
When I ordered my original order the…
When I ordered my original order the fabric that came was not what I was needing because of the fabric being more water resistant than what I needed....
Conclusion
Customer reports show a mix of outcomes: many buyers describe on-time delivery, intact packaging and products that match descriptions, and several state they will buy again. At the same time a recurring set of reviews report orders not arriving, returns-to-sender, and little or no reply to emails or calls. A few customers cite a helpful agent and successful replacements, though those interactions sometimes took a week. Prospective buyers should verify stock and expected lead times, monitor tracking closely, and retain records of communications when ordering.