Customer reports show a mix of outcomes: many buyers describe on-time delivery, intact packaging and products that match descriptions, and several state they will buy again. At the same time a recurring set of reviews report orders not arriving, returns-to-sender, and little or no reply to emails or calls. A few customers cite a helpful agent and successful replacements, though those interactions sometimes took a week. Prospective buyers should verify stock and expected lead times, monitor tracking closely, and retain records of communications when ordering.
Examples from available reviews (Feb 2026).
Never received the order and got no replies to inquiries.
“I did not receive my order.”
Products arrived in great condition and service was quick.
“Products arrived in great condition and with quick service.”
Called the company's number and encountered a medical alert recording.
“received a medical alert promotional recording and could not get past it.”
Company resolved wrong fabric issue and provided replacement free.
“but they still did take care of my needs.”
Many customers report timely shipping and good packaging, but several cite non-delivery, returned-to-sender orders or long delays affecting fulfillment.
Several reviewers note competitive prices and reasonable or free shipping; value for common fabric purchases is frequently reported positively.
Some users find the site easy to navigate, but a few report out-of-stock listings, missing lead-time information or problematic phone/IVR access.
Reported product experiences are mostly positive: items arrive intact, match descriptions and appear to perform as expected for intended garden uses.
Multiple reviewers describe no responses to emails or calls; a small number report a helpful representative but overall responsiveness is inconsistent.
Reviewer impressions split: many describe repeat purchases and satisfactory orders, while a noticeable subset report delivery failures and poor support.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Quotes shortened · As of: February 2026
Called the company's number and encountered a medical alert recording.
“received a medical alert promotional recording and could not get past it.”
Arrived within a week, well packaged and seems of quality construction.
“Arrived within a week, well packaged and in excellent condition.”
Never received the order and got no replies to inquiries.
“I did not receive my order.”
Never received product and received no responses to contacts.
“I have never received my product.”
Offers excellent prices and free shipping for shade cloth.
“Excellent prices, free shipping.”
Delivery was slow; it took 15 days to arrive.
“Slow shipping, took 15 days to arrive.”
Found desired shade cloth, but many website items were out of stock.
“they are out of many products listed upon their website.”
Order not received and the company provided no communication.
“We've not received our order or any communication from this company whatsoever.”
Excellent service, reasonable prices, and quick shipping.
“Wonderful service excellent prices quick shipping”
Received garden matting quickly without paying high delivery fees.
“AgFabric got it to me when I needed it!”
Product works but the company provided no customer service.
“I have emailed four times over several months and not only have received no help”
Very happy with the product; delivery was timely.
“Very happy with the product, delivered in a very timely manner. Price was great!”
Product arrived as described, on time, and appears good quality.
“Product came exactly as described, on time, and shift immediately upon purchase.”
Timely delivery and product matched the description.
“Timely delivery. Product is as described. Would buy again, if needed.”
Likes the 10x12 cover and hopes it lasts longer.
“I hope this will last longer than 3 years.”
Products arrived in great condition and service was quick.
“Products arrived in great condition and with quick service.”
Shipping was great, even during difficult times.
“Shipping was great. Especially in these difficult times. Thank you”
Fast shipping offered at a good price.
“Fast shipping, at a good price”
Easy-to-navigate site with great prices and fast delivery.
“Great site, easy to navigate and best prices that I’ve seen.”
Company resolved wrong fabric issue and provided replacement free.
“but they still did take care of my needs.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
AgFabric is an online retailer focused on agricultural and horticultural fabrics such as shade cloths, row covers, groundcover and related textile products. The company operates via e-commerce channels, lists multiple fabric weights and sizes for growers and gardeners, and ships orders to consumer and commercial addresses. Consumers searching reviews for AgFabric typically look for information on shipping reliability, product condition, pricing and customer support. This summary helps readers evaluate reported customer experiences when considering purchases or comparing suppliers.