Some customers describe a well-made sofa and fast delivery. Others say their items arrived damaged and were hard to put together. At least one reviewer says customer service wouldn’t share tracking or resend a swatch. Ratings in the sample include both strong positives and clear negatives.
Examples from available reviews (Nov 2021 – Feb 2026).
Prompt delivery and excellent quality sofa that meets family's comfort needs.
“Prompt delivery, excellent quality.”
Product arrived damaged and was difficult to assemble despite claiming single-person assembly.
“It is extremely obvious to me that Allfrom lacks good quality control.”
Customer service won't provide tracking or reship swatch after two weeks.
“customer service won't provide a tracking number”
One reviewer says support wouldn’t provide a tracking number and didn’t resend a swatch. Another questions the “one-person assembly” claim after finding setup difficult. These service complaints sit alongside mixed delivery outcomes, from positive to negative.
Reviewers seldom mention price or value directly. One positive comment about quality suggests good value. No one explicitly complains about pricing.
One buyer highlights quick delivery and comfortable seating. Another reports a damaged item and a tough assembly process. Delivery experiences range from smooth arrival to problems at the door.
One review praises the sofa’s build and comfort. Another says it arrived damaged and raises concerns about quality control. Overall, feedback splits between a high-quality feel and damage-related issues.
One reviewer reports not getting tracking information and not receiving a replacement swatch. That communication breakdown is clearly negative. Mentions are few, but the issue stands out.
Reviews show a sharp split: some report smooth delivery and strong quality, while others describe damage and weak support. The small sample includes both high and low ratings. Results seem to hinge on each order’s delivery and the support interaction that follows.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (2) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Product arrived damaged and was difficult to assemble despite claiming single-person assembly.
“It is extremely obvious to me that Allfrom lacks good quality control.”
Customer service won't provide tracking or reship swatch after two weeks.
“customer service won't provide a tracking number”
Wow! Allform is the best. I absolutely love your furniture. Prompt delivery, excellent quality.
The color is so beautiful and the texture is so nice. The sofa meets my family's standards of comfort and sleekness. A real win. My family liked it so much. I like how deep the sofa is so that I can lie down flat. The sofa is more comfortable. I’m so happy. Of all the sofas I found, I liked this one the best. I really feel like after weeks of online research and visiting your furniture stores was the best choice I made. I'm relieved and satisfied.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Allform is an online furniture retailer selling modular sofas and sectionals. It offers configurable sofa setups and multiple upholstery fabric options. Shoppers can order fabric swatches and buy through the company website. Allform delivers to residential addresses via freight carriers and offers online order tracking and customer support channels.