Reviewers often praise AllPosters for sharp prints, sturdy packaging, and a broad image selection. Many say ordering is simple and some items arrive quickly. Common complaints include late deliveries, posters arriving damaged or dented, and occasional print flaws. Several reviews also mention billing mistakes, missing packages, and uneven customer service.
Examples from available reviews (Feb 2018 – Mar 2026).
Reviewer praised picture quality and customer service and noted multiple orders.
“Great quality pictures, and excellent customer service! Im on my 7th framed poster ordered from them!”
Reviewer reported they never received their order.
“I never received my order.”
Bank showed multiple charges and order had not shipped after a week.
“Immediately my bank statement showed I was charged FIVE times for the same order.”
Posters appeared horribly pixelated; reviewer will not order again.
“Posters were horribly pixelated.”
Many reviews describe friendly, helpful support that fixed delivery issues or issued refunds. Several mention quick solutions such as replacements or refunds after damage. A noticeable minority reports rude staff, canned chat responses, and framing problems that were not resolved.
Some reviewers point to fair prices, good sale deals, and useful paid upgrades for framing or paper. Others describe surprise add-ons like import duty and express shipping that pushed up the total. A few comments mention multiple bank charges or other billing irregularities after ordering.
Many customers say the site is easy to use, with clear options and a straightforward checkout. Several praise fast packing and quick arrival when everything goes smoothly. A recurring complaint is long waits before items ship, along with confusing or late shipping notifications.
Reviewers often highlight sharp images, good paper, neat matting, and sturdy framing. Still, the same issues show up repeatedly: creases in coatings, pixelation or a hazy look, wrong orientation, and inconsistent sizing. Multiple reports also describe items arriving damaged, including dents, crumples, or posters bent in half.
Many customers mention accurate tracking and occasional early arrivals. Several reviews describe repeated delays, missing parcels, and email updates that feel unclear or contradictory. Some also report slow or limited replies from support during extended delays.
Many reviews describe happy purchases, citing high-quality prints and packaging that does the job. At the same time, a sizable set reports major issues such as missing deliveries, damaged items, billing disputes, and weak resolution in some service cases. Ratings show strong results for many customers, alongside recurring breakdowns for others.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Reviews (20) · resellerratings.com (15) · Quotes shortened · As of: March 2026
Shipping was very slow; in-stock item took a week to ship.
“Very, very slow.”
Reviewer said everything was perfect.
“Everything was perfect!”
Reviewer received a pretty poster that arrived dented.
“Poster was very pretty but came in dented on one end :(”
Reviewer used the poster to spruce up their garage.
“was just what I needed to spruce up my garage space”
Reviewer had a great overall experience and is happy.
“Great overall experience and happy!”
Reviewer said the customer service was impressive.
“Your customer service was impressive.”
Reviewer received a poster bent in half and box also bent.
“My poster came back bent in half.”
Reviewer reported they never received their order.
“I never received my order.”
Reviewer said the posters looked great.
“Posters looked great!”
Reviewer reported not receiving their poster and called it a scam.
“Did not receive the poster SCAM!!!”
Reviewer praised the variety and ease of using the website.
“Love the variety, the website is easy to maneuver, they have PayPal and shipping is pretty quick!”
Reviewer reported easy shopping and exceptional product quality.
“Easy shopping experience and it is exceptional quality, I got wood canvas and its beautiful.”
Reviewer said the product was exactly what they hoped for.
“Exactly what I was hoping for!”
Reviewer received a picture in a different orientation than ordered.
“The picture delivered was a different orientation than I ordered.”
Reviewer said their photo was shipped rolled up and ruined.
“You shipped my photo of Trump rolled up and ruined the photo.”
Reviewer praised the excellent customer service.
“Excellent customer service! Thank you”
Reviewer said customer service was friendly and exceeded expectations.
“Customer service was friendly, helpful, and exceeded my expectations regarding a solution!”
Reviewer reported fast shipping time.
“Fast shipping time.”
Reviewer received two pictures well packaged and early.
“They arrived extremely well packaged, about 4 days early!”
Reviewer praised the quality and expediency.
“Quality and expediency”
Reviewer said fast service was provided.
“Fast service”
Ordering was easy, delivery as promised, packaging arrived in perfect condition.
“Packaging is stellar as it arrived in perfect condition.”
Posters were good but shipping delays and creasing affected replacements.
“shipping constantly gets delayed due to usage of FedEx.”
Posters looked great overall though sizing is occasionally slightly off.
“The sizing is a little off at times, but that hasn't been a problem for me so far.”
Poster arrived crumpled in packaging and was unusable.
“I got a poster today and it was crumpled up in the packaging. Not usable at all.”
Framed canvas had shoddy workmanship and customer service failed to respond properly.
“I could not believe the shoddy workmanship!”
Posters appeared horribly pixelated; reviewer will not order again.
“Posters were horribly pixelated.”
Delivery and framing were good; price fair and customer service good.
“Delivery is excellent, Framing is Good, Price is Fair, Customer Service is Good”
Print dimensions were slightly small and giclee prints appeared hazy.
“Fine art giclee prints look hazy, not as sharp as pictured.”
Reviewer claims payment was rejected and later received a debt notice with interest.
“Be careful, this company perform scams.”
Poster arrived on time with stunning presentation and flawless prints.
“the service is great and the prints are flawless.”
Order was sent promptly and received in perfect condition with tracking updates.
“received in prefect condition, was sent tracking number since I had chosen 3 day delivery.”
Customer service chat agent was unhelpful and provided canned responses.
“he didn't know and couldn't find out.”
Bank showed multiple charges and order had not shipped after a week.
“Immediately my bank statement showed I was charged FIVE times for the same order.”
Multiple orders had amazing selection and excellent matting and framing.
“The selection is amazing, the matting and framing is amazing.”
Sizes received were inconsistent and not as advertised.
“The sizes they show are not accurate.”
Significant unexpected duty and shipping fees increased the total order cost.
“I was required to pay over $25 in duty as well.”
Order experienced delayed shipping with confusing email updates.
“there will be a delay in shipping.”
Vendor lacked stock and allegedly sourced from others causing huge delays and no refunds.
“DO NOT purchase from this vendor, they do not have the posters you are ordering in stock.”
Paid for two-day shipping but product was not ready; customer service rude.
“The employee was rude”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
AllPosters runs an online store selling posters, art prints, framed prints, canvas prints, and wall décor. The site features licensed images and reproductions from photographers, artists, and publishers. Each product page shows different sizes plus framing and matting options to choose at checkout. Orders ship through standard carriers to domestic and international addresses, with online tracking available. Customer support is offered through the website for order, shipping, and return questions.