Reviewers often compliment Ana Silver Co.’s jewelry for appealing designs and strong value. Many customers mention fast, low-cost shipping and say they were happy with their purchase. Numerous reviews also describe order mistakes, missing items, messages that went unanswered, and at least one rude staff interaction. A few shoppers say the company eventually made things right after delays.
Examples from available reviews (Jan 2018 – Mar 2026).
Representative called customer 'stupid' and was unprofessional during ordering.
“was called stupid by the representative.”
Many rings broke or lost stones, indicating poor quality.
“Rings are awful quality.”
Every piece purchased has been excellent and highly recommended.
“Every piece of jewelry I bought from them has been excellent!!”
Company eventually honored a promised discount after delayed customer service.
“They offered to make good on the discount that was not applied.”
Several reviews mention orders that never arrived, wrong items, and customer service that replied late or not at all. Some customers report large orders going missing or shipments arriving short. A small number say the company later applied a correction or discount.
Several reviewers point to strong value, saying the pieces look especially good for the price. Multiple positive reviews describe rings and other items as great quality for the money. Some negative comments tie poor value to breakage, but they show up less often.
Some customers describe quick international delivery and a smooth buying experience. Others say emails went unanswered and they struggled to reach staff once problems came up. The positive and negative stories tend to appear in separate clusters rather than mixed evenly.
One group of reviewers repeatedly praises the finish, reliability, and durability. Another group reports rings snapping or stones falling out and calls the quality poor. Both kinds of feedback show up repeatedly across the reviews.
Several reviews describe calls not returned and emails left unanswered after order problems. One review recounts an unprofessional verbal exchange with a representative. A few customers say communication eventually resulted in a discount or correction.
Reviews show a stark split: many praise the products, while others repeatedly criticize order handling and support. Ratings lean toward both very positive and very negative rather than the middle. Prospective customers describe either easy purchases or major service friction.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (9) · Reviews (2) · Reviews (1) · Quotes shortened · As of: March 2026
Received incorrect necklace and customer service stopped responding about repairs.
“I received a necklace with 2 different stones.”
Many rings broke or lost stones, indicating poor quality.
“Rings are awful quality.”
Company eventually honored a promised discount after delayed customer service.
“They offered to make good on the discount that was not applied.”
Shorted an item and customer service did not respond to requests.
“I was shorted a pendant.”
Bought many pieces and found them beautiful for the price.
“you’re not going to be finding more beautiful pieces for that price.”
Representative called customer 'stupid' and was unprofessional during ordering.
“was called stupid by the representative.”
Large order was lost and later communications went unanswered.
“I couldn't contact him or have all my emails answered.”
Loved the pendant, felt connected, and fast inexpensive shipping to Denmark.
“Shipping to Denmark was fast an inexpensive.”
Every piece purchased has been excellent and highly recommended.
“Every piece of jewelry I bought from them has been excellent!!”
I recently purchased a beautiful artisan Labradorite ring from Ana Silver Co and I must say, I am thoroughly impressed! The range of unique and affordable sterling silver jewelry is incredible, with over 15,000 designs in stock. What stood out to me most was the high quality gemstones used in their earrings, pendants and rings.
The customer service at Ana Silver Co is top-notch. Their friendly staff helped me choose the perfect piece of jewelry that not only looked great but also fit perfectly. They were patient with my queries and very knowledgeable about all of their products.
Furthermore, free shipping made my purchase even more satisfying. The speedy delivery ensured that my ring arrived promptly without any waiting time or additional cost.
Overall, I had an excellent experience shopping at Ana Silver Co and will definitely be a returning customer for a variety of exquisite pieces they have on offer!
Rings are great quality for the money and highly recommended.
“They are always great quality for the money,”
Reviewer finds the items trustworthy, accurate, and nice.
“100%, trustfull and accurate, nice items.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Ana Silver Co. is an online jewelry retailer that designs and sells sterling silver pieces. Its selection includes rings, necklaces, pendants, and gemstone accents. The site posts product details and photos and takes orders through its e-commerce platform. Ana Silver Co. ships internationally and offers customer service for order questions and returns.