Most reviewers report prompt, capable technical support and frequent, timely shipment of replacement parts, which is important when hardware issues arise. Many users find Anycubic printers offer good print quality for the price after initial tuning, and several reviewers note easy setup and reliable out‑of‑the‑box performance. However, isolated but serious cases describe wrong shipments, slow or burdensome return handling, and cosmetic or component defects. When buying, check the seller’s return policy, warranty terms, and support channels so you can confirm replacement‑part availability and expected response times.
Examples from available reviews (Dec 2021 – Feb 2026).
They shipped the wrong printer, delayed replacement, and provided inadequate compensation.
“They made a mistake in shipping and sent me the wrong product.”
Support team was responsive and provided helpful daily ticket responses.
“The customer service overall is excellence.”
Printer produces solid, high-quality prints and support was prompt.
“it turns out solid, high-quality prints”
Issue resolution took a while but appears nearly solved.
“It has taken a while to get the issues fixed”
Most reviewers describe fast, helpful technical support and prompt parts shipment; a small number report slow handling or poorly managed returns causing disruption.
Several users say printers deliver good print quality for the price and occasional deals; one reviewer reported a costly shipping error affecting value.
Users report generally straightforward setup and solid prints after initial tuning; some encountered persistent issues that required multiple support interactions.
Many reviews praise solid print results and reliable hardware; others note isolated part failures, cosmetic defects, or wrong-product shipments.
Reviewers frequently highlight quick, clear replies and timely status updates from support; a minority report poor shipping communication and delayed replacements.
Overall impressions are positive for product and support in most reviews, while a few describe severe shipping or warranty-handling problems that harmed their business.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Support team was responsive and provided helpful daily ticket responses.
“The customer service overall is excellence.”
Support quickly resolved a major hotend failure within days.
“I couldnt be more happy with the prompt replies and understanding.”
Support solved the problem quickly and effectively.
“solving the problem right away in a very short time!”
They shipped the wrong printer, delayed replacement, and provided inadequate compensation.
“They made a mistake in shipping and sent me the wrong product.”
Customer support was nice overall.
“Nice support”
Technicians quickly sent needed part to fix the problem.
“The techs quickly worked with me and sent out part needed to get the problem fixed.”
Printer produces solid, high-quality prints and support was prompt.
“it turns out solid, high-quality prints”
Support was patient, professional, and provided step-by-step troubleshooting.
“The Support people were patient and very professional,”
Issue resolution took a while but appears nearly solved.
“It has taken a while to get the issues fixed”
Customer service helped in a timely and efficient manner.
“I was helped by their customers service in a timely and efficient manner.”
Kobra S1 praised as a great product with good service.
“Great product Kobra S”
Support sent replacement extruder and spare parts for recurring issue.
“they had the foresight to send me spare springs and a pendulum.”
Second Anycubic printer printed smoothly right out of the box.
“Right out of the box it’s printing smooth, just set up, press print, and off it goes!”
Support provided excellent service and care resolving issues.
“Excellent services and care in with helping me out with my issues”
Support is responsive and helpful but response times can be long.
“Anycubic support is very responsive and helpful.”
After reporting paint peeling, Anycubic apologized and sent a replacement part.
“they apologised and sent out a new part no questions asked.”
Support was fast and competent, shipping spare parts within days.
“Got spare parts within a few days.”
Support promptly helped after a crash and restored printer function.
“now my printer is humming again.”
Support responded quickly, provided compensation, and helped after wrong delivery.
“they have accommodated my request and quickly sent me a gift card.”
The reviewer experienced wonderful customer service.
“wonderful customer service!!”
I've been using the Anycubic 3D Mega X Printer a lot over the last 8 months, and I have to say that I'm really happy with it. It's a huge leap up from my first printer (an Ultimaker 2), and although it took a bit of time to tune into how it works there is no doubt in my mind that this is worth every penny. The print quality is also really good, I was expecting it to be much worse with the cheap price tag. Yesterday I received my second order of filaments and UV resin. The quality seems to be fine as I have not encountered any problem so far. In case I have issues with any, I will update my review.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Anycubic is a manufacturer of consumer desktop 3D printers and related supplies (filament, resin and replacement parts). The company sells compact FDM and resin printers and distributes units worldwide through its own store and third-party retailers. Consumers searching for Anycubic reviews typically seek information about print quality, reliability, spare-part availability and customer support responsiveness.