Across these reviews, customers most often report responsive customer service and clear communication, including timely replies, photos of finished items, and help with tracking or exchanges. Product quality is commonly described as high, with multiple customers satisfied by custom pendants, chains and earrings. Operational details appear consistent: one reviewer noted production took about two weeks with 3–5 day delivery, and packaging/delivery were reported as reliable. Pricing comments are limited but at least one reviewer highlighted competitive prices and repeat purchases. For shoppers, these reviews indicate a strong emphasis on customer support and consistent product craftsmanship.
Examples from available reviews (Dec 2022 – Feb 2026).
Purchased jewelry and found high quality plus excellent customer service.
“The quality of the jewelry is top-notch and exactly as advertised.”
They handled a size exchange quickly and provided excellent service.
“they quickly replied and guided me through the returns and exchange process.”
They sent pre-shipment photos and provided prompt, helpful customer service.
“I was sent photos before it was shipped.”
They offer trustworthy, amazing jewelry at very good prices.
“most trustful and amazing jewelry”
Reviewers frequently describe responsive, helpful customer service, including quick replies and hands-on support for exchanges and order changes.
Mentions of pricing are rare; one reviewer specifically praised the prices and long-term buying, so data is limited for value conclusions.
Customers report clear order workflows, acceptable production and delivery times, and secure packaging; one noted production ~2 weeks and 3–5 day shipping.
Many reviews highlight well-crafted jewelry and custom pieces that meet expectations, praising materials, finish and overall craftsmanship.
Buyers mention prompt responses, regular updates, photos of finished items, and proactive tracking help from support staff.
A large share of reviewers say they would reorder or recommend Aporro, citing positive end-to-end experiences and successful custom orders.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (44) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Customer service was helpful, responsive, and completed a bracelet exchange.
“Their customer service is very helpful and respond quickly to any questions you may have.”
The reviewer praises great customer service and product selection.
“GREAT CUSTOMER SERVICE!”
The chains look great according to the reviewer.
“Great looking chains”
Reviewer returns because of good products and helpful customer support.
“the customer support and help from the team is why I’m back for more.”
I recently purchased a few items from Aporro and I have to say, I was thoroughly impressed. The quality of the jewelry is top-notch and exactly as advertised. It's clear that they take great care in designing their pieces with unique and intricate details.
In addition to the high-quality products, their customer service is exceptional. They were able to answer all my questions promptly and provided excellent communication throughout the purchasing process. Even after receiving my order, they followed up to make sure everything met my expectations.
What also stood out to me was their custom service offerings. They truly go above and beyond by providing additional options for personalizing your jewelry with engravings or even creating completely new designs.
Overall, I highly recommend Aporro for anyone looking for stylish urban jewelry that stands out in a crowd. Their commitment to quality and customer satisfaction has certainly made them one of the leading brands worldwide in streetwear accessories.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Aporro is a jewelry brand focused on contemporary and urban-style accessories such as chains, pendants and earrings. The company offers online retail sales and customisation options for individual pieces, positioning itself toward consumers seeking personalised or streetwear-inspired jewelry.