Reviewers who received Apricoat items most often highlight good product quality—many pockets, comfortable fit and lightweight warmth—and reasonable pricing. However, a large portion of recent reviews report fulfillment failures (missing deliveries), unresponsive customer support, and issues with tracking or customs fees. If considering a purchase, verify shipping timelines, available tracking, and payment protection options; keep records of order confirmations and communications. For buyers prioritizing product build and features, positive reports exist, but weigh those against the documented fulfillment and communication concerns before deciding.
Examples from available reviews (Mar 2021 – Feb 2026).
Website was easy to use and ordering process was smooth.
“Easy to use and navigate site”
Jacket delivered on time and met quality expectations.
“delivered on time and lives up to its promise.”
They didn't receive the jacket and customer support did not respond.
“I haven't received anything yet.”
Apricoat created a shipping label but never sent the package.
“Apricoat created a label but never sent them my package.”
Many reviewers report missed or extremely delayed deliveries and orders that were never fulfilled; a minority describe timely delivery and smooth order processing.
Some customers praise reasonable pricing and perceived value for the jacket; others report lost payments, unexpected fees, or paying for items they never received.
Few reviews mention website or ordering UX; one praises easy navigation and a smooth checkout, another notes website downtime or tracking issues.
Customers who received products commonly describe good build quality, many pockets, comfortable fit, lightweight warmth, and durable construction.
Multiple reviewers describe unresponsive customer support, unanswered emails, busy phone lines, or incomplete return instructions when contacting the company.
Reviewers are polarized: satisfied buyers praise fit and quality, while a substantial group report poor fulfillment and lack of company responses.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
Apricoat created a shipping label but never sent the package.
“Apricoat created a label but never sent them my package.”
Recent order never arrived and company did not respond, dispute started.
“At this point they are a scam just trying to get as much money as they can”
Pre-ordered backpack over a year ago and never received it.
“Pre-ordered the Urbn backpack over a year ago, never got it”
They ordered in September 2023 and still didn't receive the item.
“Ordered the URBN pack pack Sept. 2023.still nothing.”
After returning a too-small jacket, they waited for an exchange with no response.
“I returned it for exchange. I am still waiting for it”
They paid for a backpack and never received it despite promotions.
“just never received it.”
They were charged but never received shipping confirmation and received no follow-up.
“I am starting to wonder if this is some kind of scam.”
They asked to apply a larger discount code but were denied replacement.
“discount codes cannot be stacked.”
I recently purchased the Apricoat and I am thoroughly impressed with its performance. As someone who enjoys adventure-centric activities, this jacket is the perfect fit for all my needs. The quality of craftsmanship is exceptional and it's easy to see why it raised over $2.2 million on crowdfunding.
One of the standout features for me was how versatile and lightweight the jacket felt while providing excellent protection against harsh weather conditions such as rain or snow. I also appreciate that it has multiple pockets, both inside and outside which provide ample space to carry all my essentials.
The Apricoat design is sleek but not too flashy, making it a fashionable choice for everyday wear as well as rugged excursions into nature. This Jacket truly lives up to its world-class reputation while being priced competitively compared to other similar products available in the market.
In conclusion, from my experience, Apricoat exceeded my expectations in every way possible- quality build, functionality & style when compared with other brands' offerings- like North Face Patagonia etc..
Jacket performed well on a spring skiing trip with no wear.
“the jacket ended up being perfect!”
Jacket is functional and comfortable, delivered fast at reasonable price.
“Jacket was delivered fast, price was reasonable”
Solid outdoor wear with waterproofing and helpful customer service.
“great customer service who will help with exchanges and are friendly.”
Coat is comfortable, warm, and kept reviewer dry while hiking.
“it kept me warm and dry”
Original Apricoat remains like new despite constant use.
“it’s still my favourite jacket.”
Adventure 2.0 fits well, keeps hands warm, and sheds rain.
“Good value.”
Product delivered as promised and remains durable after three years.
“nothing falls apart even after 3 years using it.”
Second Apricoat fits better, is waterproof and has helpful pockets.
“I love all this pockets, which are very helpful.”
Warm, functional, lightweight shell offering strong value despite missing ski features.
“Great Value for the Price.”
Coat is comfortable, lightweight, well fitted, and has many pockets.
“plenty of pockets and places to stash your stuff”
Comfortable coat with many pockets, but needs a double zipper for shorter users.
“could really use a double zipper.”
Versatile jacket suitable for outdoor adventures and everyday wear.
“very nice jacket for outdoor adventure but also for everyday.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Apricoat is an outerwear brand that sells jackets and related apparel direct to consumers, primarily through online channels. When researching Apricoat, shoppers typically evaluate product fit and materials, estimated shipping times, return policies, and customer-support responsiveness. Checking payment protection, shipping terms and live tracking before purchase can help manage fulfillment risk.