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We Collect & Analyze Reviews

Ark Swimwear
Experiences & Reviews

Ark Swimwear is a direct-to-consumer swimwear brand selling bikinis and one-pieces through its website. Consumers typically interact with the brand onlineโ€”using product pages, sizing guides, and customer supportโ€”to select styles and complete purchases. When researching Ark Swimwear, shoppers commonly check sizing guidance, return policies, and customer service channels prior to buying.

Overview & Key Metrics

Reviews Analyzed 21
Positive Sentiment 76%
Latest Review 20d
Overall Rating
4.0

Our Analysis

๐ŸŽฏ

Service quality

Shipping and order fulfilment are frequently praised for fast express delivery; order amendments are also noted as supported.

Share of mentions
5%
Strong
๐Ÿ’ฐ

Value for money

Several reviewers report dissatisfaction with return costs and restocking fees (including a 20% restocking deduction), harming perceived value.

Share of mentions
7%
Weak
โšก

User experience

Website layout and sizing guides are commonly described as clear and helpful; online product selection and sizing info aid purchase decisions.

Share of mentions
10%
Strong
๐Ÿ”ง

Product quality

Most reviewers praise durable materials, colorfastness and flattering cuts; a smaller group reports inconsistent sizing and poor fit on some items.

Share of mentions
29%
Strong
๐Ÿ“ž

Communication

Customer service is frequently described as responsive and helpful (several customers name an agent, Emma); a minority report rude or unhelpful replies.

Share of mentions
14%
Strong
โญ

Overall experience

Many long-term users report repeat purchases and satisfaction with longevity; a subset report negative experiences tied to fit and return costs.

Share of mentions
36%
Strong

Our Independent Methodology

How we analyze customer reviews without bias

Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias โ€” just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025

J
Jordyn Jones
trustpilot.com Oct 01, 2025

Iโ€™ve worn these suits for 8+ years andโ€ฆ

Iโ€™ve worn these suits for 8+ years and the quality...

M
Melissa Marshall
trustpilot.com Oct 01, 2025

Avoid - they charge 20% fee to return + postage!

Despite the swimwear fit being completely unsuitable for me, I usually am a medium and these did not cover me at all, and therefore requiring to retur...

A
Auguste
trustpilot.com Oct 01, 2025

Iโ€™ve always had an amazing experienceโ€ฆ

Iโ€™ve always had an amazing experience with Ark Swimwear - made 3 orders over the years since my first one back in 2019! They have the most flattering...

R
Rio
trustpilot.com Oct 01, 2025

My favourite!!!

Ark Swimwear is definitely a fav of mine for high quality basics! My bikinis always la...

l
liv franczyk
trustpilot.com Oct 01, 2025

Ark swimwear is some of the most highโ€ฆ

Ark swimwear is some of the most high quality swimwear Iโ€™ve owned! Super comfy material that is also...

A
Anjuli
trustpilot.com Oct 01, 2025

Love Ark Swimwear for photoshoots & holidays!

I have worn & used Ark Swimwear for years - whether it's a holiday in Bali/Hawaii/Fiji or for photoshoots, they are m...

D
Daniele M
trustpilot.com Oct 01, 2025

Best bikinis

Best bikinis - so flattering! The size gui...

N
Natalie S
trustpilot.com Oct 01, 2025

The quality is gorgeous!

The quality is gorgeous!! Itโ€™s hard to find bikinis that fit well & actually last yet Iโ€™ve...

G
Georgia
trustpilot.com Oct 01, 2025

Incredible quality swimwear!!

Incredible quality swimwear!! The fabric is so incredibly soft and comfortable. I love the cuts they provide and seeing the styles...

J
Josey Smith
trustpilot.com Oct 01, 2025

Best swimwear

My friend bought me the burgundy triangle bikini and Brazilian...

A
Anke Rincon
trustpilot.com Oct 01, 2025

Do not order anything from thisโ€ฆ

Do not order anything from this website. I ordered 2 bikinis and the size was completely off, they say itโ€™s snug but itโ€™s so uncomfortably tight. So I...

A
Alexis Bessolo
trustpilot.com Oct 01, 2025

I loved my swimsuit

I loved my swimsuit. I used the sizing guide. Ordered knowing they said it would be snug and then fit better after wearing it like they say and itโ€™s t...

S
Sara Colvin
trustpilot.com Oct 01, 2025

I love this brand

I love this brand! The swimwear is super high quality, and they offer free express shipping from Australia so I got my suits in just a few days! I had...

C
Consumer
trustpilot.com Oct 01, 2025

WARNING!! DO NOT BUY!!

WARNING!!! โš ๏ธ Avoid this business at all costs! You can order three bottoms, the same size same style and all three come differently proportioned and...

S
Sky Bright
trustpilot.com Oct 01, 2025

Great brand / great suit/ great customer service โ€ฆ

I had a great experience with Emma at ark. So helpful in helping me size and make an exchange when I needed. Suits fit my body really well . My new fa...

J
Julia Bailey
trustpilot.com Oct 01, 2025

Great customer service

Emma provided great flexibility and customer service when I need...

M
Maya
trustpilot.com Oct 01, 2025

Will never purchase again! What a scam.

The sizing and style was very strange. The swimsuit was so short and low cut so I don't know what body could possibly fit in that. As a result I had t...

A
Angela Farmer
trustpilot.com Oct 01, 2025

Great customer service from Emma toโ€ฆ

Great customer service from Emma to help describe the style in detail for me to...

T
Tara Costello
trustpilot.com Oct 01, 2025

Do not waste your money

Do not waste your money. I am a size 4 or a 00 and 5 foot 1. I ordered the balconette top and the black one peice both in xs. The top was so small it...

N
Nico
trustpilot.com Oct 01, 2025

Had a great experience with customerโ€ฆ

Had a great experience with customer service. I wanted to do an exchange and they outlined all my options clearly and...

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Conclusion

Reviewers commonly praise Ark Swimwear for durable fabrics, long-term use, and flattering cuts, with multiple customers noting color retention and comfortable materials. Several shoppers highlight fast express shipping and helpful, responsive customer service (some specifically mention an agent named Emma). However, a notable group report inconsistent sizing and poor fit on certain styles, and multiple reviews describe return postage costs and a 20% restocking deduction as problematic. Consumers considering Ark Swimwear should review sizing guidance carefully, read the returns policy before ordering, and contact customer support with fit questions prior to purchase.