Lift chair malfunctioned, caused a fall and poor company response.
“I fell. I broke my hip.”
Reviews of ASJMREYE show a clear split: many customers report timely delivery, comfortable products and responsive support, while a notable subset report defects, unaddressed warranty claims and communication breakdowns. Buyers who prioritize reliability should inspect items on delivery, keep photos and correspondence, and confirm warranty and return costs before purchase. If issues arise, document all contacts (phone, email, photos) and escalate through the seller’s support channels; consider contacting consumer protection if claims go unresolved. Those researching ASJMREYE should weigh both positive reports of product comfort and durability and multiple reports of service or safety problems when deciding.
Examples from available reviews (May 2024 – Feb 2026).
Lift chair malfunctioned, caused a fall and poor company response.
“I fell. I broke my hip.”
Chair did not recline as promised and footrest was defective.
“I bought an infinite lift chair that was supposed to recline flat, but it did not!”
Customer support was responsive and fully resolved the issue.
“Excellent customer support, responsive and quick to respond.”
Recliner is high quality, comfortable, and functions smoothly.
“The quality and craftsmanship is unmatched.”
Some customers report helpful, responsive service and resolved issues; many others describe long delays, repeated calls and ignored or disputed warranty claims.
Several reviewers felt they received good value or discounts; a larger group reported defects, denied warranties or costly returns that reduced perceived value.
Many users report smooth, quiet lift/recline, effective massage and easy assembly; a significant minority report malfunctions, unsafe leaning or sudden failures.
Numerous reviews praise build quality, materials and functionality; several reviews describe structural defects, bad welds, broken components or short‑lived electronics.
Some reviewers describe accessible phone, email and chat support with clear responses; others report unanswered messages, beeping lines and little follow‑up.
Overall impressions are divided: many buyers are pleased with delivery, comfort and support; several report serious failures, unresolved warranty issues and safety concerns.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (26) · bbb.org (3) · Quotes shortened · As of: February 2026
Chair arrived early and perfectly packaged with no damage.
“perfectly packaged without a single scratch or dent.”
Electric wheelchair reasonably priced, sturdy, and secure with good range.
“a great investment in my mobility.”
Lift chair malfunctioned, caused a fall and poor company response.
“I fell. I broke my hip.”
Wheelchair collapsed leaving reviewer stranded and warranty ignored.
“Wheelchair fell apart and left me stranded on the ground.”
Chair defective and company refused to honor their five-year warranty.
“The 5 year warranty the company does not honor or provide a warranty AT ALL.”
Recliner is high quality, comfortable, and functions smoothly.
“The quality and craftsmanship is unmatched.”
Customer service helped select the right recliner and eased purchase.
“The customer service staff patiently explained the differences”
Chair exceeded expectations and looks better than online photos.
“my chair looks even better than the online pictures”
Customer support was responsive and fully resolved the issue.
“Excellent customer support, responsive and quick to respond.”
Company provided professional communication and timely, smooth delivery.
“The response was straightforward and professional”
Recliners are well made, quiet, functional, with timely delivery.
“We love these recliners, very well made, quiet running, functional”
Helpful customer service and a well-made recliner exceeded expectations.
“Helpful customer service team, beautiful and well made recliner”
Customer service guided purchase and product quality met expectations.
“the return and warranty policy gave me some peace of mind”
Fast delivery, good packaging, quality wheelchair required minimal assembly.
“We were very happy with the speed of delivery and packaging”
Customer service engaged and responsive; power recliner performs well.
“customer service team stayed engaged throughout the process”
Chair did not recline as promised and footrest was defective.
“I bought an infinite lift chair that was supposed to recline flat, but it did not!”
Chair performs admirably with good massage, heat, and prompt support.
“It performs admirably.”
Missing shipment resolved quickly; chair easy to assemble and good value.
“The chair is a great value”
Chair became unsafe and customer service failed to respond repeatedly.
“We have called customer service 23 times”
Chair frame had a bad weld and company refused proper repair.
“Found that the frame had a bad weld.”
Reviewer missed return window due to brother's death and requests exception.
“we’re stuck with a chair we don’t need or want!!”
Easy assembly and use, quick delivery, and great customer service.
“Easy to assemble, easy to use and nice fabric.”
Representative was very helpful and made purchase enjoyable.
“REMOVEDwas great, very helpful and provided me with all the information I needed.”
Chairs are comfortable, sturdy, and highly recommended.
“We love the chairs! Comfortable and sturdy, this is an excellent buy.”
Company promptly offered alternatives and delivered replacement quickly.
“Delivery was quick and customer service was excellent!”
Recliner matched advertisement, comfortable material and useful lay-flat function.
“lift and lay flat function is my favourite”
Instructions were poor and support was unavailable, preventing use.
“instructs are horrible.”
Company refused to honor price-match policy and misrepresented product.
“Contacted them, they refuse to price match with the same item”
Warranty not honored and customer service failed to resolve lift issues.
“They advertise a 5 year warranty, USELESS!!!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
ASJMREYE is a seller of mobility and seating products, including power lift recliners, wheelchairs and related accessories. The company distributes products through online channels and offers warranties and after‑sales support. Consumers researching ASJMREYE typically look for information about product durability, delivery, warranty terms and customer service responsiveness.