Reviews for Atterley show a mix of positive and negative experiences. Several customers report fast delivery and satisfactory items, while many others describe problems with refunds, unresponsive support and instances of damaged or allegedly inauthentic products. Multiple reviewers mention the company entering administration or liquidation and purchasers struggling to recover payments. Prospective buyers should check seller listings, return and refund policies, use payment methods with buyer protection, and verify authenticity documentation before purchasing.
Examples from available reviews (Jul 2021 – Feb 2026).
Coat arrived in perfect condition faster than promised.
“My coat arrived in perfect condition within 3 working days”
Company ceased trading but continued selling and left customers unpaid.
“The website should have been taken down immediately when the company ceased trading”
Bought boots that appeared fake and couldn't contact seller.
“They sold me fake boots that are vinyl plastic”
Customer awaiting refund and unable to cancel Afterpay payments.
“Where is my refund? I know you received the package on the 23rd of Dec.”
Several reviewers praise fast, prompt deliveries; however many report failed deliveries, stolen parcels, or orders not fulfilled after the company ceased trading.
Some buyers report good prices and perceived value, but a number say they lost money to poor quality items or due to liquidation and missing refunds.
Very few mentions of site experience; one reviewer calls the site good, but there is insufficient data to generalize about browsing or checkout.
Multiple buyers received well-packaged, authentic-feeling items, while others report damaged goods, wrong sizes, questionable authenticity, or incorrect materials.
Frequent complaints about unreturned emails, ignored refund requests and limited post-purchase support; several reviewers say they received no satisfactory responses.
Overall feedback is mixed but trends negative: multiple reports of non-delivery, refund problems and authenticity concerns counterbalanced by some positive purchase experiences.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (24) · Reviews (19) · Reviews (1) · Quotes shortened · As of: February 2026
First purchase marred by no responses to multiple emails.
“I have sent a couple of emails but have had no response.”
Excellent, fast, and helpful customer service; will buy again.
“Excellent customer service, fast efficient service, always on hand to answer any questions.”
Hesitant to order after reading negative reviews; hasn't purchased yet.
“I have not yet ordered from Atterley.”
First-time buyer received no response after multiple contacts over ten days.
“I have contacted Atterley customer services several times over the last 10 days and I’ve still not received a response.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Atterley is an online fashion marketplace focused on branded clothing, shoes and accessories. The platform lists items from boutiques and resellers, used by shoppers seeking new and pre-owned designer pieces. When researching Atterley, check listing details, seller policies and payment protections before purchasing.