Skip to content
We Collect & Analyze Reviews

b-glowing
Experiences & Reviews

b-glowing is an online beauty retailer selling cosmetics, skincare, fragrances and haircare through an e-commerce website. Consumers researching the brand typically look for information about product authenticity, shipping, returns and customer service performance. Independent review summaries help shoppers weigh product quality against order handling and refund practices before purchasing.

Overview & Key Metrics

Reviews Analyzed 21
Positive Sentiment 48%
Latest Review 22d
Overall Rating
2.9

Our Analysis

๐ŸŽฏ

Service quality

Multiple reviews report poor customer service, slow or no responses and denied refunds; a minority describe prompt, helpful resolution in isolated cases.

Share of mentions
19%
Weak
๐Ÿ’ฐ

Value for money

Several customers describe lost funds or delayed refunds and express disappointment; some shoppers note good sale prices and value on specific purchases.

Share of mentions
11%
Weak
โšก

User experience

Order experience is inconsistent: many praise fast shipping and neat packaging, while many others report long processing times, wrong items or delays.

Share of mentions
17%
Mixed
๐Ÿ”ง

Product quality

Most product mentions are positive: customers report authentic, effective items and satisfactory results; isolated complaints cite an ineffective product.

Share of mentions
9%
Strong
๐Ÿ“ž

Communication

Frequent comments describe lack of email/phone replies and slow communication; a few reports note later outreach or apology from company leadership.

Share of mentions
11%
Weak
โญ

Overall experience

Customer experiences vary widely: some long-term buyers report satisfaction, while numerous reviewers report order, shipping or refund problems.

Share of mentions
33%
Mixed

Our Independent Methodology

How we analyze customer reviews without bias

Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias โ€” just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

Filter by Rating

Filter by Source

Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025

S
Saber Zarif
trustpilot.com Oct 01, 2025

My hard working and make a shining future for you works๐Ÿ˜Š

Work hard on my field and getting more acess on online working. your a best and completely a professional co...

D
Debbie Brock
trustpilot.com Oct 01, 2025

I bought 2 bottles for $106

I bought 2 bottles for $106. B-Glowy did nothing. After returning the bottles , 1 empty and 1 full, they will no...

G
Giorgio Moretti
trustpilot.com Oct 01, 2025

To be honest your service is poor

To be honest your service is poor. I...

K
Kim Cloutier
trustpilot.com Oct 01, 2025

CAN NOT BE TRUSTED!! UNRELIABLE!

Placed an order on 3/15/22 for various hair products and didnโ€™t receive confirmation. I reached out to them ten days later inquiring about an update w...

S
SJ Hwang
trustpilot.com Oct 01, 2025

Extremely slow shipping

Extremely slow shipping. If I had known this, I...

C
Connie Kim
trustpilot.com Oct 01, 2025

WHERE IS MY ORDER FROM 2/8/22???

I placed my first ever order with this website on 2/8/22 for $320.84. Website says shipments are are within 48 hours. It is now 2/13 and I still have...

V
VB
trustpilot.com Oct 01, 2025

Legit company, but I personally would not do it over again.

Update 2/15: Updating because I am not in the business of hurting businesses, and want to give full transparency. You can imagine the gut wrenching fe...

A
Ally
trustpilot.com Oct 01, 2025

It took 3 weeks to finally receive myโ€ฆ

It took 3 weeks to finally receive my package. I shopped during their h...

K
Karen James
trustpilot.com Oct 01, 2025

I love this store!

I love this store! Iโ€™ve been shopping there for years and f...

S
Sarah Cane
trustpilot.com Oct 01, 2025

Absolutely Amazing

Absolutely Amazing, love these products so much and would definitely re...

S
Sara Del Campo
trustpilot.com Oct 01, 2025

Thanks bglowing :) My order justโ€ฆ

Thanks bglowing :) My order just arrived today, safe and sound! It was well-packaged and the shipping was fast too (Florida). I ordered the SK-II esse...

n
nicole p
trustpilot.com Oct 01, 2025

Donโ€™t purchase from here

Ordering was fine until your unhappy with a product and send it back. They take forever to respond by email they rude on a response. I sen...

S
Sandi Siler
trustpilot.com Oct 01, 2025

Love this place

Love this place. I got my order in just a few days. It was wrapped so beautiful and I eve got free samples that...

L
Lily
trustpilot.com Oct 01, 2025

All I can say is wow!

All I can say is wow! I got my order today and I'm seriously obsessed with these products. It was wonderful to...

y
yuri
trustpilot.com Oct 01, 2025

So bad customer service.Nobody repliedโ€ฆ

So bad customer service.Nobody replied to email and the phone.I retunred the item on 10/...

S
S.Chen
trustpilot.com Oct 01, 2025

DO NOT make any purchase on B-Glowing

DO NOT make any purchase on B-Glowing. Worst customer service ever. Never replied to Email. Call center isn't helpful at all. I lost $100+ on the webs...

y
yakira
trustpilot.com Oct 01, 2025

The worst customer service I ever seen.

The worst customer service I ever seen. Don't trust this store. If you claim customer servic...

M
My2cents
trustpilot.com Oct 01, 2025

Excellent products, service, and fantastic sale items!

I've shopped with b-glowing for over 10 years now and they've never let me down. They offer an excellent variety of products, all at different price r...

K
Karen James
trustpilot.com Oct 01, 2025

I just got my order and love this โ€ฆ

I just got my order and love this place!! So many amazing brands to choose from! I got some oribe, Becca and SKII. Or...

n
ntbh
trustpilot.com Oct 01, 2025

Awful

Awful. Extremely slow processing/shipping time for orders. From what I'm reading across various sites and forums, now I have to look forward to their...

Share Your Experience

Help other customers by sharing your experience with b-glowing. Your review will be collected and included in our ongoing analysis.

Click to rate

Conclusion

Reviews for b-glowing show consistent praise for product quality and packaging from a portion of customers, indicating authentic and effective beauty items in many cases. However, a substantial number of reviews raise concerns about order processing, slow or incorrect shipping and difficulty obtaining refunds. Communication and customer service are recurring pain points in negative reviews, though a few customers report successful follow-up or resolution. Shoppers should consider using payment methods with buyer protection, check tracking and order confirmations promptly, and keep documentation if a refund or dispute becomes necessary.