Reviewers repeatedly praise the in-store team for being knowledgeable, helpful, and respectful. Shoppers describe a welcoming, inclusive store with careful attention to health and safety. Some reviews mention product problems and a few isolated encounters with staff who seemed unhelpful or dismissive. A handful of visitors also point to high prices as a downside.
Examples from available reviews (Feb 2020 – Feb 2026).
Knowledgeable staff offered excellent advice and a transformative product recommendation.
“Riley is a superstar salesperson and offers the best advice every time I come in.”
Bright, welcoming, and inclusive store with occasional waiting due to occupancy limits.
“welcoming to people of all genders and sexualities”
Two separate vibrators failed, suggesting poor product quality and inconvenience.
“The quality is terrible”
Staff were unwelcoming and ignored the group, so they left without purchasing.
“The workers didn't even look at me”
Many reviews highlight staff as knowledgeable and helpful, often naming specific employees and describing guided support without pressure. A small number of reviewers report negative moments, such as being ignored or not being allowed an immediate exchange.
Price comes up only occasionally. One reviewer calls the products overpriced, while another mentions competitive pricing, suggesting price concerns are occasional rather than common.
Several visitors describe a welcoming, inclusive vibe and a comfortable shopping experience, including crowd management and health precautions. A few customers mention inconvenience from occupancy limits or store hours that kept them from visiting.
Several reviews praise the curated selection and the way products are presented. At least one reviewer reports multiple vibrator failures, pointing to occasional reliability issues.
Reviews point to clear, non-judgmental communication from staff and the presence of educational resources in the store. Customers describe employees who listen, explain choices, and share information without pushing a sale.
Most reviews describe positive store visits shaped by the staff and the atmosphere. A few reports of defective products, unfriendly interactions, and pricing concerns soften otherwise favorable feedback.
For each review, the core experience based on original source reviews.
Sources: yelp.com (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Helpful, knowledgeable staff made the shopping experience comfortable and rewarding.
“Store associate was so helpful and educated on products”
Friendly staff provided helpful guidance in a small, well-stocked store.
“Staff is always friendly and helpful”
Sleek store with curated, high-quality products and knowledgeable staff.
“like the Apple Store of adult toys”
Helpful, kind staff and a great product selection would draw return visits.
“Helpful and kind staff.”
Bright, welcoming, and inclusive store with occasional waiting due to occupancy limits.
“welcoming to people of all genders and sexualities”
Managed crowd density made shopping comfortable and staff were helpful.
“crowd density is still managed for a comfortable shopping experience”
Reviewer found Babeland overpriced and overrated, citing high product prices.
“Babeland is incredibly over price and overrated.”
Staff were unwelcoming and ignored the group, so they left without purchasing.
“The workers didn't even look at me”
Knowledgeable, non-intrusive staff and extensive educational resources and products.
“fantastic resource for anyone looking for non-judgemental information about sex”
Store closure on Sundays prevented the reviewer from visiting during available time.
“was not closed on sunday”
Helpful, non-overbearing staff provided an efficient and informed visit.
“Staff are helpful without being overbearing.”
Knowledgeable staff offered excellent advice and a transformative product recommendation.
“Riley is a superstar salesperson and offers the best advice every time I come in.”
Attentive, informative staff and clean, well-managed visits supported wellbeing.
“The salesperson really listened and helped me narrow down choices.”
Unable to exchange an incorrect purchase immediately after checkout, frustrating reviewer.
“I was not allowed to make an exchange”
This is my favorite sex store. From vibrators to butt plugs, they have quality sex toys. Not the cheap stuff you normally find. The salespeople are not creepy or intimidating like some shops can be and the best part about this place is they're all open and easy to talk to. It's really nice to have someone to go to when you have questions about this stuff. The prices are very competitive with other sex shops as well. I also appreciated signs throughout the store encouraging patrons to leave space/not crowd other customers. In a word, I felt safe. Definitely recommend this place to anyone looking to expand their sexual dreamland.
Reviewer felt comfortable and respected, unlike other adult shops.
“My favorite thing about this adult shop is how comfortable I feel here.”
Friendly staff, ample stock, and COVID-conscious practices made a great retail experience.
“The store is very Covid conscious.”
Staff took health precautions seriously to protect customers and the community.
“taking all the necessary health precautions”
Two separate vibrators failed, suggesting poor product quality and inconvenience.
“The quality is terrible”
Helpful, knowledgeable staff guided a first-time shopper and enforced photo policy.
“Saeng was amazing!”
Curiosity visit led to a positive experience with friendly, helpful staff.
“The staff were amazing and fun and friendly”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Babeland runs retail stores and an online shop selling adult toys and sexual-wellness products. The selection usually includes vibrators, lubricants, condoms, and related accessories. Product pages list specs and photos to help shoppers choose. The company also shares educational content and guides on sexual health and product use. Babeland serves customers looking for both beginner-friendly options and specialty sexual-wellness items.