Skip to content

BabyonlineWholesale
Reviews & Experiences

Some buyers describe high-quality fabric, sturdy stitching, and heavy beading on the dresses they received. Several say custom measurements and adjustable features led to an accurate fit. Others report receiving the wrong item, getting poor-quality garments, and being denied refunds or not receiving them. Shipping and issue handling range from quick delivery and replacements to long delays and no response.

Overview & Key Metrics

Review count
39
Sources
trustpilot.com, resellerratings.com, bbb.org, Collected.reviews
Last updated
February 2026

What reviewers often mention

🎯

Service quality

Service comes up less often than product or communication. Some buyers report on-time delivery and a replacement after an initial wrong shipment. Others describe long waits, promised follow-ups that never happened, and photo or documentation requests that were not completed.

💰

Value for money

Several reviewers say the fabric and stitching matched the price. Others call the items cheaply made, say they arrived with a low-grade fabric smell, or feel they were not worth the cost of returning. Return and refund disputes strongly shape how buyers judge the value.

User experience

Many buyers like the custom sizing, adjustable straps, and comfortable sequined linings. Others report uneven sizing, dresses that run small, pieces that are too short, or items that are hard to put on without help. These fit issues show up repeatedly.

🔧

Product quality

Many reviews point to solid workmanship, including heavy beading, opaque linings, and careful stitching. A sizable group of low-rated reviews mentions synthetic odors, poor stitching, and products that do not match the photos. Feedback on quality splits clearly between strong praise and strong complaints.

📞

Communication

Most negative comments center on communication. Reviewers describe no replies, refusal to share return addresses, denied refunds, and customer service that is rude or missing. These complaints consistently appear in the lowest ratings.

Overall experience

Reviews split sharply between customers who got well-made, well-fitting dresses and those who received the wrong or low-quality items and could not get refunds. Buyers report both strong product satisfaction and major service breakdowns.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (20) · resellerratings.com (15) · bbb.org (3) · Collected.reviews (1) · Quotes shortened · As of: February 2026

Madison Walbom quality

The dress was true to size and fit perfectly.

“This dress is true to size and fits perfectly.”

Oct 01, 2025 · trustpilot.com
Jennifer Waters usability

The dress was very pretty but too short for reviewer.

“It just wasn’t long enough for me.”

Oct 01, 2025 · trustpilot.com
Terria Deasfernandez usability

The style was beautiful but the sizing was inaccurate.

“It’s a beautiful style but it’s not true to size.”

Oct 01, 2025 · trustpilot.com
Amiyah Mcmullen quality

Material and stitching were well done and delivery punctual.

“The material and stitching was done well and worth the cost.”

Oct 01, 2025 · trustpilot.com
Varia Ollen-Smith quality

Custom measurements produced a perfect fit and soft fabric.

“It was perfect for the size I loved the soft fabric.”

Oct 01, 2025 · trustpilot.com
Deana Hunter communication

They received a different, knockoff dress and were refused full refund.

“They DO NOT honor the return policy posted on their website.”

Oct 01, 2025 · trustpilot.com
Teriyana Gage quality

The received dress was well made and heavily beaded.

“Dress I received is well made and beautiful!”

Oct 01, 2025 · trustpilot.com
Atefeh Kh service

Order arrived wrong initially but seller sent a replacement after long delay.

“This process was time-consuming—it took nearly a month”

Oct 01, 2025 · trustpilot.com
Joseph Viollette Levy usability

The dress was beautiful but very long and hard to put on alone.

“Almost impossible to put on by yourself, but if you have some help it’s great”

Oct 01, 2025 · trustpilot.com
Kelly communication

The dress arrived wrong color and size and refund was insufficient.

“The dress was the wrong colour and size.”

Oct 01, 2025 · trustpilot.com
Sharan Davids quality

The dress was beautiful with adjustable straps and minor feather loss.

“My dress was beautiful, it has adjustable straps so if you have a big chest area it will accommodate you .”

Oct 01, 2025 · trustpilot.com
cassandra adams communication

Dresses run extremely small and the company refused refunds.

“The dresses they send are extremely small they won't give a refund or take the dress back.”

Oct 01, 2025 · trustpilot.com
Tanya Dennis communication

Dress looked nothing like advertised and customer service didn't respond.

“There is no customer service.”

Oct 01, 2025 · trustpilot.com
Alica Morsh service

Custom measurements yielded a perfect fit and responsive seller service.

“I NEVER had a dress fit me so well...”

Oct 01, 2025 · trustpilot.com
Levi Claudia quality

The dress material was high quality and drew many compliments.

“My dress was beautiful and the material was of great quality.”

Oct 01, 2025 · trustpilot.com
Lena Martin quality

The dress had unique design, excellent craftsmanship, and quality packaging.

“The craftsmanship is impeccable, with high-quality stitching and a non-see-through fabric.”

Oct 01, 2025 · trustpilot.com
Jenny Justice quality

The gown blended glamour and comfort with lightweight sequins and lining.

“it is a rare find that combines both stunning glamour and comfortable wear.”

Oct 01, 2025 · trustpilot.com
Keira Medley experience

Daughter loved the dress, especially the high slit.

“she really loves everything. she loves how high the slit is!”

Oct 01, 2025 · trustpilot.com
Rebecca Ramsay usability

Sequined dress was comfortable with good stretch but slightly long.

“The sequins were not scratchy at all.”

Oct 01, 2025 · trustpilot.com
Paige Wootton quality

Gorgeous dress with coverage, but top construction and ties were poorly designed.

“In the photos it looks like a V-neck, but it was actually a surplice”

Oct 01, 2025 · trustpilot.com
Teriyana G quality

Dress received was well made and heavily beaded overall.

“Dress I received is well made and beautiful!”

Sep 11, 2025 · bbb.org
Melasia T service

The dress arrived on time and was beautiful.

“I have received the dress on time.The dress is beautiful.”

Apr 10, 2025 · bbb.org
trod2664654693 communication

Dresses were cheaply made and return policy required paying return shipping.

“Dresses are CHEAPLY made and their return policy is awful!”

Apr 02, 2025 · resellerratings.com
luzmÁlvarez quality

The purchased dress looked nothing like the photo and seemed synthetic.

“el vestido que me llegó es horrible no se parece al de la foto”

Mar 31, 2025 · resellerratings.com
patrice1612612018 communication

Ordered a dress and received something completely different with no response.

“Bestel een jurk, en krijg totaal iets anders en verkeerde maat.”

Feb 15, 2024 · resellerratings.com
sladjanamarkovic1 quality

Dress arrived in poor condition, smelled bad, and refund never processed.

“It smelled like a cheap flea market dress and looked like one.”

Dec 04, 2023 · resellerratings.com
Kassidy P communication

Customer experienced shipping delays, sold-out items, and unresolved refund requests.

“Very difficult to communicate with, only way to contact is via email”

Apr 25, 2023 · bbb.org
mayamays service

Seller failed to provide promised photos and timely shipping, causing major issues.

“Scammers & Liars!! Almost ruined my daughter’s senior prom!!”

Apr 23, 2022 · resellerratings.com
BaharGhamsari communication

They sent the wrong size and refused to provide a refund.

“They send wrong size and don’t give refund.”

Apr 08, 2022 · resellerratings.com
Athena Snowflake 4/5

This website is a complete fraud. Please don’t buy from here. Unless you’re looking to throw your money away. I ordered a dress for my daughter but it looks NOTHING like the picture. It has crappy hems and not the measurements that were sent. Customer service was nonexistent. When I reached out trying to return this item for a refund they went ghost on me and stopped answering my emails and messages. I’ve called and always get the prerecording. It is better to pay the extra money and order from a reliable website or store. IF I COULD GIVE MINUS STARS I WOULD!

Nov 08, 2021 · Collected.reviews
GiseleDuarte communication

Received a dress totally different from the website and poor customer service.

“The style, color it’s 100% different from the website!”

Nov 18, 2019 · resellerratings.com
LisaMller quality

Reviewer bought a wedding dress and found it very beautiful.

“i bought my wedding dress from there, it is very beautiful, i like it very much!”

Oct 22, 2019 · resellerratings.com
shopandshopcs communication

Dress differed from ad in color and material, and customer service was rude.

“THE MATERIAL WAS LIKE A THICK FISH NET, FELT AWFUL.”

Oct 08, 2019 · resellerratings.com
athenabohan communication

Buyer returned dress but did not receive promised refund after months.

“No refund.”

Oct 03, 2019 · resellerratings.com
Ashalon quality

Dress arrived late, wrong color and size, with poor stitching and no replies.

“the color was pink I got a Barney purple”

May 07, 2019 · resellerratings.com
roz89 communication

The reviewer warns against the company's very poor customer service.

“They have the worst customer service.”

Nov 20, 2018 · resellerratings.com
Niacall communication

Needed a return but company refused to provide return address or refund.

“This company won’t send me their return address.”

Jun 21, 2018 · resellerratings.com
lilnessa05 communication

Reviewer calls company frauds and reported card provider after purchase.

“They are frauds DO NOT, DO NOT BUY!!!”

May 18, 2018 · resellerratings.com
FlawlessZita
Apr 14, 2017 · resellerratings.com

Share Your Experience

Help other customers by sharing your experience with BabyonlineWholesale. Your review will be collected and included in our ongoing analysis.

Click to rate

Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.

About BabyonlineWholesale

BabyonlineWholesale runs an online store selling women’s occasion wear, including formal and bridal-style dresses. Listings usually show fabric details, size charts, and visible decorations such as beading or sequins. Some items offer custom measurements, and the site uses a standard checkout for single and bulk purchases. Orders go through the website and ship through the company’s fulfillment channels.