The supplied reviews emphasize helpful customer support, timely delivery, and satisfactory product performance for a purchased car seat. One review also notes reasonable pricing, while the other highlights quick email replies and successful international shipping. The dataset is small (two reviews), so these findings indicate positive experiences but are limited in scope. Prospective buyers should verify product specifications, shipping options and return policies directly with Babyshop before purchasing.
Examples from available reviews (Nov 2021 – Feb 2026).
Customer service was helpful and delivery fast; car seat is easy to use.
“Everyone was so helpful and polite.”
Fast email responses and quick delivery to Japan.
“speedy e-mail responce,and very kindly.”
Reviewers report polite, helpful staff and useful guidance during the purchase process, making selection easier for new parents.
One reviewer explicitly stated the price was right, indicating perceived reasonable pricing for the purchased car seat.
Customers cited fast delivery and practical product usability (easy installation and handling) as positive aspects of the experience.
A reviewer described the car seat as good quality and attractive in color, and reported the child was comfortable with it.
Email responsiveness and kind, speedy replies were explicitly mentioned by a customer who arranged international shipping.
Both reviewers gave positive overall impressions, expressing satisfaction and willingness to recommend or gratitude for service.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (24) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Unable to get order number or any response about returns.
“Emailed 3 times to try to return an item and no response.”
No order confirmation or updates; customer could not get answers.
“we even didn't receive any confirmation about the order.”
High taxes and fees unexpectedly reduce value for UK buyers.
“Taxes and fees are nearly half your order.”
Order shipped incomplete; missing items and no customer support response.
“4 out of 8 items is missing.”
Received very poor quality products from Finland order.
“Their product is 0 quality.”
No shipping confirmation and unresponsive customer service after ordering.
“I place my order on 29th of Jan and have not received any shipping confirmation since then.”
Order shipped despite cancellation request; high return fees required.
“they are asking me to pay 19,95€ to return it!”
Products well packed, comfortable, good quality, fast delivery.
“Everything was carefully packed, the items are comfortable”
Was charged but received no order confirmation or support responses.
“I received no order confirmation.”
Unexpected import fees and slow or missing responses from support.
“it was not clear to me that there would be import fees”
Order paid but not shipped; tracking shows only a created label.
“a label created but parcel was not provided by the sender.”
Damaged item and high, inconvenient €20 return cost with limited options.
“The only return options they give are 20 euro UPS returns.”
Only received a winter hat and asking for refund for missing items.
“you have me send only the winter hat...”
UPS label exists but parcel not handed over; support vague.
“we're waiting for your item.”
Very high import and UPS fees charged, unexpectedly large cost.
“charged >£92 for import to the UK on an order of just over £160.”
Return shipping costs €20 and charged per order; customer care refuses reimbursement.
“they charge EUR 20 for return shipping!”
No order confirmation and no reply to emails, causing concern.
“I never received confirmation e-mail on my order since purchased”
Discount code not applied; charged full price and no response.
“you charged non-discounted price automatically.”
Were charged twice for an order without authorization and request refund.
“they then take the original money £365 out my account again without me authorising it!”
Quick delivery, immediate confirmation, and satisfied with product performance.
“my confirmation came through immediately”
Unexpected UPS handling fee and import duties despite advertised postage.
“UPS charged a £35 handling fee on top of any import duries.”
Received order late and forced to pay €19.95 return fee.
“I had to pay €19.95 for this.”
Fast email responses and quick delivery to Japan.
“speedy e-mail responce,and very kindly.”
Kids bike arrived defective and claim submission failed; no response.
“We bought a kids bike that turned up with defects.”
I just wanted to say thank you to babyshop.de. I was sort of feeling lost when I was looking for a car seat online. I am a new mom and I did not know where to start. Luckily, I came across this website, which helped me a lot in my search for a suitable car seat. Everyone was so helpful and polite. Delivery was fast, the price was right, and the quality is great! The color is beautiful and it works for my little guy just fine, though, and he loves it! I love how easy it is to take the car seat in and out of my car. I will definitely recommend to my friends.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Babyshop is an online retailer focused on products for infants and young children. Consumers typically search for information on product safety, fit (car seats, strollers), pricing, delivery and customer support when evaluating sellers in this category. Review summaries can help prospective buyers assess service, shipping and product usability before purchase.