Customer reports for Badinka show a clear pattern around shipping and support: many reviewers experienced delayed or missing orders and struggled to get timely responses. Product feedback is mixed — several buyers praise fit, vibrancy and durability, while others call items flimsy or poorly represented. Multiple reviewers describe difficult returns, unexpected charges, or disputed payments, so check payment records and the returns policy closely before purchasing. If you need items for a specific date, allow extra lead time and document order and communication details; consider using a payment method that supports dispute resolution.
Examples from available reviews (Nov 2021 – Feb 2026).
Product quality didn't match photos and returns were difficult, leading to dispute.
“I had to dispute the charge with my credit card company”
Order never shipped despite promises and express payment, missing event.
“Still haven't received the clothing I paid good money for”
Card was overcharged and company did not resolve billing dispute.
“my card was charged $281.”
Repeated purchases praise quality, comfort, fast shipping, and service.
“I've gotten 6 or 7 outfits from here.”
Many reviews report shipping delays, missing or late orders, and return/refund problems; a minority mention fast delivery or refunded shipping fees.
Multiple customers report unexpected charges, perceived overpricing, and poor-quality materials versus photos, with difficult or costly return processes.
A small number of reviewers describe checkout or payment errors, unclear tracking links, or concerns about site content; these mentions are mostly negative.
Reviews are mixed: several cite good fit, durability and vibrant prints, while others report flimsy materials, poor fit or cheap-looking items.
Many customers report slow, unhelpful, or no replies to emails and contact attempts; a smaller share describe prompt, apologetic responses.
Overall sentiment skews negative: frequent reports of late or missing orders and poor support, though some customers report high satisfaction.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Positive buying experience with quick delivery and great contact.
“Great contact, quick delivery!”
Order never arrived and customer service gave unhelpful responses.
“I still have not received my order.”
Very satisfied with unique, well-made, durable clothing quality.
“Very high quality and well made designs.”
Card was overcharged and company did not resolve billing dispute.
“my card was charged $281.”
Mask looked cheap and did not match the photo.
“defiantly a £2 mask”
Customer service was unhelpful and items felt cheaply made.
“Horrible Customer Service No Real Answers or Contact.”
Product quality didn't match photos and returns were difficult, leading to dispute.
“I had to dispute the charge with my credit card company”
Multiple attempts to get a return label were ignored by customer service.
“I have tried to reach out 7 times to them”
UV bodysuits were vibrant and high quality despite shipping delays.
“I am thrilled with the vibrancy and quality!”
Order delayed with no tracking updates and no customer replies.
“Waiting 17 days now for delivery.”
Products were poor quality and paid fast delivery failed.
“Very bad quality of products.”
Repeated purchases praise quality, comfort, fast shipping, and service.
“I've gotten 6 or 7 outfits from here.”
Order never arrived and the store didn't respond to contact attempts.
“I didn't receive my order for 2 months”
Paid express shipping but order arrived late and customer service gave no resolution.
“The outfit arrived too late for the festival.”
Products are polyester and reviewer feels price doesn't match materials.
“They are making people paying so much money for costumes made with polyester!”
Customer service apologized for delay; item shipped quickly and quality pleased.
“Mia explained and appologized for the delay in shipping.”
Customer service was rude and unhelpful, withholding refunds for returns.
“Worst customer service honestly, so rude.”
Reviewer lost significant money and couldn't get responses or refunds.
“Customer service is non existent it’s a scam!!!”
Fast delivery to France and reviewer loves the brand.
“I LOOOOOOOVE this brand !”
Order never shipped despite promises and express payment, missing event.
“Still haven't received the clothing I paid good money for”
I'll be purchasing more from Bandika. The bodysuit quality absolutely is AMAZING and the customer service was awesome! The shipping took a few but it is said to be ready in two weeks or less. The suit looks just like the pictures and fits just like they said it would! I absolutely love this suit, it makes me feel great. It is comfortable but still sexy. I can't wait to show this off at my next performance :) Customer service is also good they will reply to you as soon as they can. I would definitely recommend this shop to anyone looking for something like this.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Badinka is an online apparel retailer that sells distinctive, performance and festival-style clothing through its website. People researching reviews typically look for information about product fit and materials, shipping times, returns and refund handling, and customer support responsiveness.