Several reviewers reported early failures in amber items, including broken necklace clasps and beads coming off. One customer said a collar did not repel fleas. Another review said a necklace helped a baby’s teething and looked elegant. One service complaint describes the company refusing a full replacement and offering a new purchase at a reduced price.
Examples from available reviews (Apr 2022 – Mar 2026).
The necklace clasp broke after three months and feels poorly made.
“The clasp on my necklace broke.”
The necklace broke after a few months and the company refused a full replacement.
“Baltic only offered to sell me another at 60% of original price.”
The dog collar did not repel fleas and began losing amber pieces.
“does not repeal fleas.”
Natural amber necklace relieved my baby's teething pain and looked elegant.
“it's made with natural Baltic amber”
One review points to a customer service issue. The reviewer says the company would not provide a full replacement and instead offered a new item at a reduced price. No other reviews mention service interactions.
Value feels lower when items fail within months. One buyer says that after a failure, they were offered the option to buy again at a large partial cost, which they found unacceptable. Another reviewer felt the necklace was worth it because it eased teething and looked good.
Several customers describe disappointing use: one clasp broke and one collar lost amber pieces. One reviewer said the collar did not repel fleas while in use. By contrast, one person reports teething pain relief and a nice-looking finish.
Multiple reviews mention durability issues across jewelry and collars, including broken parts and missing beads. In one case, a pet flea-repellent claim did not work. One review describes the item as genuine Baltic amber and says it looked satisfactory.
The only communication described involves a replacement disagreement and an offer to repurchase at a discount. Reviews do not show proactive follow-up, warranty resolution, or repeated examples of responses. With so few mentions, broader conclusions about communication are limited.
Reviews split between early product failures and one positive account of teething relief. Negative feedback focuses on durability problems and a gap in expected effectiveness. The positive review highlights a natural amber look and comfort.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (3) · Collected.reviews (1) · Quotes shortened · As of: March 2026
The necklace clasp broke after three months and feels poorly made.
“The clasp on my necklace broke.”
The necklace broke after a few months and the company refused a full replacement.
“Baltic only offered to sell me another at 60% of original price.”
The dog collar did not repel fleas and began losing amber pieces.
“does not repeal fleas.”
I recently purchased a teething necklace from Baltic Essentials and I must say that their product is amazing! It not only helped my baby alleviate the pain caused by teething, but it also provided an elegant look. The best part about this jewelry is that it's made with natural Baltic amber which means there are no added chemicals or synthetic materials.
The service was excellent as well. Shipping was quick and the staff was very helpful in answering all of my questions about their products.
Overall, I am very satisfied with my experience at Baltic Essentials and would highly recommend this store to anyone seeking high-quality therapeutic jewelry made from natural materials.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Baltic Essentials sells Baltic amber products. Its range includes amber necklaces for adults and infants, plus pet collars with amber beads. Listings show photos and basic specs to help shoppers choose. Customers order through the company’s online store.