Reviews Analyzed
4
We Collect & Analyze Reviews
Baltic Essentials
Experiences & Reviews
Baltic Essentials is a retailer name associated with Baltic amber jewellery and related accessories, commonly including teething necklaces, bracelets and pet collars. Shoppers researching the brand typically check product materials, safety information for infant items, clasp and thread durability, and return or warranty policies. When evaluating sellers of amber products, consumers often look for independent safety certifications, clear material sourcing, and transparent customer-service terms.
Overview & Key Metrics
Positive Sentiment
25%
Latest Review
23d
Overall Rating
1.9
Our Analysis
🎯
Service quality
One reviewer praised quick shipping and helpful staff, but multiple reviews describe poor customer support, unresponsiveness, or unsatisfactory remedies.
Share of mentions
Weak
24%
💰
Value for money
Several buyers reported items felt expensive relative to durability, noting repairs or replacements were charged or not fully refunded.
Share of mentions
Weak
12%
⚡
User experience
Reviews include no comments about website or app usability; feedback focuses on product use and after-sales interactions instead.
Share of mentions
Mixed
0%
🔧
Product quality
One reviewer reports effective, natural amber jewellery; several others report breakage, loose pieces, or products not performing as claimed.
Share of mentions
Weak
24%
📞
Communication
One reviewer describes helpful, responsive staff; others report unanswered messages, refusal to refund, or replacement offers with conditions.
Share of mentions
Weak
18%
⭐
Overall experience
Overall mixed: one satisfied customer recommends the store, while multiple reviewers report defective items and disappointing after-sales handling.
Share of mentions
Weak
23%
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Featured Customer Experiences
Representative examples from 4 verified reviews (April 2022 – October 2025).
Therapeutic Jewelry for Pain Relief
"I recently purchased a teething necklace from Baltic Essentials and I must say that their product is amazing! It not only helped my baby alleviate the pain caused by teething, but it also provided an elegant look. The best part about this jewelry is that it's made with natural Baltic amber which means there are no added chemicals or synthetic materials. The service was excellent as well. Shipping was quick and the staff was very helpful in answering all of my questions about their products. Overall, I am very satisfied with my experience at Baltic Essentials and would highly recommend this store to anyone seeking high-quality therapeutic jewelry made from natural materials."
Botsford
Collected.reviews
Apr 30, 2022
Featured for: Positive product and service details
Baltic Amber Teething Necklace was Defective…
"Baltic Amber Teething Necklace was shipped on June 1st. Broke on September 23rd. (Thread pulled out from connector.) The bracelet was not stressed. No..."
jet
Trustpilot
Oct 01, 2025
Featured for: Broken item, no reply
False claims for the dog amber collar
"False claims for the dog amber collar, does not repeal fleas. My dog got fleas about one month after purchasing and it supposed to last for 12 mon..."
Ileana Conley
Trustpilot
Oct 01, 2025
Featured for: False claims, refund refused
Broke Clasp, Bad Customer Service
"The clasp on my necklace broke. It was about three months old and does not..."
Nikki Wiltse
Trustpilot
Oct 01, 2025
Featured for: Clasp broke, customer service criticized
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 4 reviews
All Customer Reviews
Sources: Trustpilot (3) · Collected.reviews (1) · Quotes shortened · As of: October 2025
N
Nikki Wiltse
trustpilot.com
Oct 01, 2025
Broke Clasp, Bad Customer Service
The clasp on my necklace broke. It was about three months old and does not...
j
jet
trustpilot.com
Oct 01, 2025
Baltic Amber Teething Necklace was Defective…
Baltic Amber Teething Necklace was shipped on June 1st. Broke on September 23rd. (Thread pulled out from connector.) The bracelet was not stressed. No...
I
Ileana Conley
trustpilot.com
Oct 01, 2025
False claims for the dog amber collar
False claims for the dog amber collar, does not repeal fleas. My dog got fleas about one month after purchasing and it supposed to last for 12 mon...
B
Botsford
Collected.reviews
Apr 30, 2022
Therapeutic Jewelry for Pain Relief
I recently purchased a teething necklace from Baltic Essentials and I must say that their product is amazing! It not only helped my baby alleviate the pain caused by teething, but it also provided an elegant look. The best part about this jewelry is that it's made with natural Baltic amber which means there are no added chemicals or synthetic materials.
The service was excellent as well. Shipping was quick and the staff was very helpful in answering all of my questions about their products.
Overall, I am very satisfied with my experience at Baltic Essentials and would highly recommend this store to anyone seeking high-quality therapeutic jewelry made from natural materials.
Conclusion
The provided reviews show a mixture of experiences. One reviewer praised the amber jewellery, quick shipping, and helpful staff. Multiple other customers report product failures—broken clasps, pulled threads, or pieces loosening—after a few months of use. Several reviewers also describe poor after-sales handling: limited remedies, requests to buy a discounted replacement, refusal to refund, or unanswered requests. Potential buyers should weigh reports of durability and customer-service response when considering purchases and check return/warranty terms before ordering.