The provided reviews show a mixture of experiences. One reviewer praised the amber jewellery, quick shipping, and helpful staff. Multiple other customers report product failures—broken clasps, pulled threads, or pieces loosening—after a few months of use. Several reviewers also describe poor after-sales handling: limited remedies, requests to buy a discounted replacement, refusal to refund, or unanswered requests. Potential buyers should weigh reports of durability and customer-service response when considering purchases and check return/warranty terms before ordering.
Examples from available reviews (Apr 2022 – Feb 2026).
Natural amber necklace relieved my baby's teething pain and looked elegant.
“it's made with natural Baltic amber”
The necklace broke after a few months and the company refused a full replacement.
“Baltic only offered to sell me another at 60% of original price.”
The dog collar did not repel fleas and began losing amber pieces.
“does not repeal fleas.”
The necklace clasp broke after three months and feels poorly made.
“The clasp on my necklace broke.”
One reviewer praised quick shipping and helpful staff, but multiple reviews describe poor customer support, unresponsiveness, or unsatisfactory remedies.
Several buyers reported items felt expensive relative to durability, noting repairs or replacements were charged or not fully refunded.
Reviews include no comments about website or app usability; feedback focuses on product use and after-sales interactions instead.
One reviewer reports effective, natural amber jewellery; several others report breakage, loose pieces, or products not performing as claimed.
One reviewer describes helpful, responsive staff; others report unanswered messages, refusal to refund, or replacement offers with conditions.
Overall mixed: one satisfied customer recommends the store, while multiple reviewers report defective items and disappointing after-sales handling.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (3) · Collected.reviews (1) · Quotes shortened · As of: February 2026
The necklace clasp broke after three months and feels poorly made.
“The clasp on my necklace broke.”
The necklace broke after a few months and the company refused a full replacement.
“Baltic only offered to sell me another at 60% of original price.”
The dog collar did not repel fleas and began losing amber pieces.
“does not repeal fleas.”
I recently purchased a teething necklace from Baltic Essentials and I must say that their product is amazing! It not only helped my baby alleviate the pain caused by teething, but it also provided an elegant look. The best part about this jewelry is that it's made with natural Baltic amber which means there are no added chemicals or synthetic materials.
The service was excellent as well. Shipping was quick and the staff was very helpful in answering all of my questions about their products.
Overall, I am very satisfied with my experience at Baltic Essentials and would highly recommend this store to anyone seeking high-quality therapeutic jewelry made from natural materials.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Baltic Essentials is a retailer name associated with Baltic amber jewellery and related accessories, commonly including teething necklaces, bracelets and pet collars. Shoppers researching the brand typically check product materials, safety information for infant items, clasp and thread durability, and return or warranty policies. When evaluating sellers of amber products, consumers often look for independent safety certifications, clear material sourcing, and transparent customer-service terms.