Some reviewers praise fast delivery and a solid fabric feel. Others say items stained or fell apart after just a few wears. Several customers describe return hassles and customer support that did not respond. A smaller group flags fit issues, mostly around underwear sizing.
Examples from available reviews (Dec 2021 – Mar 2026).
Product had beautiful quality and arrived very quickly.
“Beautiful quality, very quick to arrive”
Reviewer loves the fabric and quick arrival after purchasing many pieces.
“I love their cloth so much !!!”
Beads stained the top after first wash; customer service didn't respond.
“the beads stained the top all over.”
Customer service ignored return requests and reviewer will not shop again.
“Customer service is horrible.”
Service complaints show up repeatedly in reviews. Customers describe trouble making returns, no reply from support, and one case where a wrong item was shipped and not resolved. These problems line up with several low ratings.
Views on value split based on how the product holds up. Satisfied buyers point to good fabric and on-time delivery. Unhappy buyers say quick wear or staining made the purchase feel not worth it.
Comments often mention uneven fit, with underwear said to run small or feel off. Some items, including tanks, get direct praise for comfort. Unpredictable sizing makes online selection harder.
Reviews describe two very different quality experiences. Some buyers report staining, dye transfer, or fast breakdown after a few washes. Others call out beautiful construction and a nice fabric feel, suggesting results vary from purchase to purchase.
Negative reviews often focus on poor communication. Reviewers mention slow replies, return requests that went unanswered, and support responses that felt dismissive. One reviewer also says a wrong-item shipment was never resolved.
Experiences split between strong praise and sharp complaints. Positive reviews highlight fabric and quick delivery, while negative ones point to product issues and service problems. That gap leaves buyers with very different overall impressions.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (8) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Returning items is difficult and pants cannot be returned.
“Very difficult to return an item.”
Clothes deteriorated after a few wears and customer service was dismissive.
“After only a few wears and 1-2 washes the tops are unwearable.”
Beads stained the top after first wash; customer service didn't respond.
“the beads stained the top all over.”
Underwear from sale felt ill-fitting, too small, while tank was liked.
“the actual pieces I found ill-fitting, too small or just plain silly.”
Reviewer loves the fabric and quick arrival after purchasing many pieces.
“I love their cloth so much !!!”
Customer service ignored return requests and reviewer will not shop again.
“Customer service is horrible.”
Natural-dyed clothes stained other items and customer service was slow.
“their natural dyed clothes stain so badly”
Product had beautiful quality and arrived very quickly.
“Beautiful quality, very quick to arrive”
They sent me something completely different from what I ordered. When I contacted them about it they demanded proof that I had gotten something different from what I ordered. Do they really think I'm that stupid? I gave them what they asked for and now no one appears to be in any hurry to straighten it out. They have my money and I have a piece of crap that I never wanted in the first place. It looks like I'm going to have to file a complaint with my bank. I only gave them a star because their CSR was polite. They don't deserve any stars.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Baserange is a clothing brand selling wardrobe basics such as underwear, tops, tanks, and pants. It sells through its online store and selected retail partners. Product pages usually list fabric content, care instructions, and color choices. Shoppers can buy single items or basic sets in multiple sizes and color options.