Order was returned for incorrect-address claim and customer service didn't respond.
“My order was on its way then it said it got sent back to sender”
Reviews for Beacolors present a mixed picture: several customers report satisfying color results, comfortable wear, and fast fulfillment, while many others describe delivery problems, incorrect or defective items, and limited responsiveness from support. Concrete issues cited include packages marked delivered but not received, contacts arriving stuck or ripped, color mismatches, fit/iris sizing problems, and instances of eye irritation. If you consider ordering, start with a small purchase to check fit and color, document packaging and condition on delivery, and verify the sellerโs return/replacement and contact procedures. Those prioritizing consistent delivery and responsive customer service should weigh these reviews carefully before larger orders.
Examples from available reviews (Oct 2025 โ Feb 2026).
Order was returned for incorrect-address claim and customer service didn't respond.
“My order was on its way then it said it got sent back to sender”
Multiple contacts arrived damaged; one lens per pair was unusable and support hasn't replied.
“3 individual contacts were folded over and I was unable to pry them open”
Company offered fast delivery, good color selection, and low prices.
“They are very customer proactive and offer tracking immediately,”
Customer service replaced a ripped pair and orders arrive reliably.
“Customer service sent me a new pair because one was ripped.”
Multiple reviewers report delivery failures, long delays or returned packages; a minority note timely arrival and fast shipping when fulfilled.
A small number of reviewers mention low prices and promotions, but the sample is limited compared with other reported issues.
Some buyers praise easy ordering and comfortable lenses; others report checkout/address errors, poor fit, or sizing that reduces wearability.
Reviews are split: many praise color accuracy and comfort, while others report wrong colors, defects, blurry lenses or eye irritation.
Several customers describe unresponsive or unreachable support and delayed replies; a few note prompt tracking updates and replacements.
Overall impressions tilt negative: frequent reports of missing or incorrect orders and unresolved issues, though a subset report satisfactory purchases.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (25) ยท Quotes shortened ยท As of: February 2026
Reviewer says they had a very great experience.
“Very great experience”
Generally reliable service with fast delivery and responsive support, limited variety.
“Delivery is fast, especially if you order from their U.S. warehouse, questions are answered quickly, and their prices are reasonable”
Order marked delivered October 10 but customer never received it.
“It said delivered on October 10 but I havenโt gotten it yet”
Color differed from ad and lenses were uncomfortable to wear.
“Was excited to get them but wasn't the same color as in the ad picture.”
Contacts arrived timely and the new colors matched what reviewer wanted.
“I recieved my awsome contacts in a timely manner”
Order was returned for incorrect-address claim and customer service didn't respond.
“My order was on its way then it said it got sent back to sender”
Customer still hasn't received an order placed three months ago.
“I have not even received my order.”
Company offered fast delivery, good color selection, and low prices.
“They are very customer proactive and offer tracking immediately,”
Customer service replaced a ripped pair and orders arrive reliably.
“Customer service sent me a new pair because one was ripped.”
Orders arrived quickly; website is easy and colors are beautiful.
“The web site is extremely easy to shop on, they have great deals!!!”
Still waiting since June 27 with no updates or delivery.
“I'm still waiting for my purchase since June 27th”
Reviewer warns others not to buy, calling the company spam.
“Don't buy from them, It's spam!”
Received contacts with a color completely different than expected.
“Color was completely different.”
Multiple contacts arrived damaged; one lens per pair was unusable and support hasn't replied.
“3 individual contacts were folded over and I was unable to pry them open”
Customer claims they didn't receive purple contacts despite delivery status.
“I DIDN'T RECEIVE MY PURPLE CONTACTS FROM MAY 5TH, YET YOUR COMPANY SAID I DID”
Hazel lenses caused eye redness and temporary vision problems for several days.
“After putting them in, my eyes turned red, and for a couple of days, I had difficulty seeing in any kind of light.”
Lenses moved and had too small iris openings, making them uncomfortable and unusable.
“where they are placed in the center of the iris seems to be smaller than my iris”
Reviewer says they never received their package and were very upset.
“I never received my package was very upset”
Color was wonderful and prescription matched the order perfectly.
“The prescription was exact what I ordered perfect.”
Incorrect merchandise delivered and phone number didn't work; reviewer calls it a scam.
“They delivered the incorrect merchandise.”
Checkout rejected a correct address and contact pages looped, preventing the order.
“it said in red "Address invalid”
Contacts are too large for small eyes; reviewer requests a smaller size.
“My only complaint is that they are so big.”
Order arrived early; colors were comfortable, beautiful, and satisfying.
“It was great my order came in early and I love the colors they are beautiful”
Easy to use lenses with vivid color that looks natural.
“So easy to use.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Beacolors is an online retailer focused on colored contact lenses, including both cosmetic and prescription options. Consumers researching Beacolors typically look for information on color accuracy, fit and comfort, delivery reliability, and customer support responsiveness. Review summaries help potential buyers evaluate safety signals (eye irritation reports), product consistency (color and sizing), and post-purchase service such as replacements or refunds.