Reviews Analyzed
2
We Collect & Analyze Reviews
Bedrosians Tile and Stone
Experiences & Reviews
Bedrosians Tile and Stone is a U.S. tile and natural stone supplier serving residential and commercial projects. The company name is associated with a broad assortment of tile, stone, slabs, mosaics and flooring materials for contractors, designers and homeowners. People researching Bedrosians often look for product selection, material specs, samples, and shipping or replacement policies.
Overview & Key Metrics
Positive Sentiment
50%
Latest Review
20d
Overall Rating
2.4
Our Analysis
🎯
Service quality
Reviews split: one reviewer praises helpful, knowledgeable staff; another reports refusal to replace damaged tiles during a renovation.
Share of mentions
Mixed
20%
💰
Value for money
One reviewer notes affordable, good-value options; another describes out-of-pocket costs for reorders and shipping after damaged shipments.
Share of mentions
Mixed
20%
⚡
User experience
No direct feedback on website or app usability; comments focus on in-person shopping and the impact of order fulfillment on projects.
Share of mentions
Mixed
0%
🔧
Product quality
Product quality observations conflict: one reviewer calls the selection top quality; another experienced large quantities of cracked or damaged tiles.
Share of mentions
Mixed
20%
📞
Communication
Communication accounts differ: staff described as patient and informative by one reviewer, while another reports an unresolved replacement dispute.
Share of mentions
Mixed
20%
⭐
Overall experience
Overall impressions diverge: a recommended in-store shopping experience contrasts with a renovation disrupted by damaged deliveries and poor resolution.
Share of mentions
Mixed
20%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 2 verified reviews (October 2022 – October 2025).
Impressive Selections And Exceptional Customer Service At Bedrosians Tile And Stone
"I recently purchased tiles from Bedrosians Tile & Stone and I couldn't be happier with my experience. Their selection of porcelain, ceramic, decorative, natural stone, mosaic tiles, vinyl flooring and slabs is absolutely unbeatable! Not only is their collection top quality but also affordable enough for everyday use in homes or commercial spaces. The staff was incredibly helpful and knowledgeable about the different products they carried which made it easy for me to find exactly what I needed. They were patient as well when answering all of my questions which helped me make an informed decision on what product to choose. Overall, shopping at Bedrosians Tile & Stone was a fantastic experience that I would recommend to anyone looking for high-quality tile products at an affordable rate. The vast array of options available coupled with the excellent customer service makes this store stand out amongst others in its class."
Blake Metz
Collected.reviews
Oct 12, 2022
Featured for: Positive product quality and communication
Currently doing a large renovation of…
"Currently doing a large renovation of my kitchen and two full bathrooms and have had the worst experience ever with Bedrosians in Salt Lake City. This..."
Gretchen
Trustpilot
Oct 01, 2025
Featured for: Large renovation negative experience
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 2 reviews
All Customer Reviews
Sources: Collected.reviews (1) · Trustpilot (1) · Quotes shortened · As of: October 2025
G
Gretchen
trustpilot.com
Oct 01, 2025
Currently doing a large renovation of…
Currently doing a large renovation of my kitchen and two full bathrooms and have had the worst experience ever with Bedrosians in Salt Lake City. This...
B
Blake Metz
Collected.reviews
Oct 12, 2022
Impressive Selections And Exceptional Customer Service At Bedrosians Tile And Stone
I recently purchased tiles from Bedrosians Tile & Stone and I couldn't be happier with my experience. Their selection of porcelain, ceramic, decorative, natural stone, mosaic tiles, vinyl flooring and slabs is absolutely unbeatable! Not only is their collection top quality but also affordable enough for everyday use in homes or commercial spaces.
The staff was incredibly helpful and knowledgeable about the different products they carried which made it easy for me to find exactly what I needed. They were patient as well when answering all of my questions which helped me make an informed decision on what product to choose.
Overall, shopping at Bedrosians Tile & Stone was a fantastic experience that I would recommend to anyone looking for high-quality tile products at an affordable rate. The vast array of options available coupled with the excellent customer service makes this store stand out amongst others in its class.
Conclusion
Reviews show a contrast between wide product selection and concerns about order fulfillment. One reviewer highlights helpful staff, affordable options, and a large selection of porcelain, ceramic and stone. Another review reports multiple damaged shipments, additional costs for reorders, and an unresolved replacement request. If you plan a project, inspect deliveries immediately, confirm replacement and shipping policies upfront, and document damage with photos. Ordering samples and coordinating closely with your installer can reduce risk and help set expectations with the supplier.