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We Collect & Analyze Reviews

Bedrosians Tile and Stone
Experiences & Reviews

Bedrosians Tile and Stone is a U.S. tile and natural stone supplier serving residential and commercial projects. The company name is associated with a broad assortment of tile, stone, slabs, mosaics and flooring materials for contractors, designers and homeowners. People researching Bedrosians often look for product selection, material specs, samples, and shipping or replacement policies.

Overview & Key Metrics

Reviews Analyzed 2
Positive Sentiment 50%
Latest Review 20d
Overall Rating
2.4

Our Analysis

๐ŸŽฏ

Service quality

Reviews split: one reviewer praises helpful, knowledgeable staff; another reports refusal to replace damaged tiles during a renovation.

Share of mentions
20%
Mixed
๐Ÿ’ฐ

Value for money

One reviewer notes affordable, good-value options; another describes out-of-pocket costs for reorders and shipping after damaged shipments.

Share of mentions
20%
Mixed
โšก

User experience

No direct feedback on website or app usability; comments focus on in-person shopping and the impact of order fulfillment on projects.

Share of mentions
0%
Mixed
๐Ÿ”ง

Product quality

Product quality observations conflict: one reviewer calls the selection top quality; another experienced large quantities of cracked or damaged tiles.

Share of mentions
20%
Mixed
๐Ÿ“ž

Communication

Communication accounts differ: staff described as patient and informative by one reviewer, while another reports an unresolved replacement dispute.

Share of mentions
20%
Mixed
โญ

Overall experience

Overall impressions diverge: a recommended in-store shopping experience contrasts with a renovation disrupted by damaged deliveries and poor resolution.

Share of mentions
20%
Mixed

Our Independent Methodology

How we analyze customer reviews without bias

Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

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Zero company influence. No payments, no bias โ€” just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 2 reviews

All Customer Reviews

Sources: Collected.reviews (1) ยท Trustpilot (1) ยท Quotes shortened ยท As of: October 2025

G
Gretchen
trustpilot.com Oct 01, 2025

Currently doing a large renovation ofโ€ฆ

Currently doing a large renovation of my kitchen and two full bathrooms and have had the worst experience ever with Bedrosians in Salt Lake City. This...

B
Blake Metz
Collected.reviews Oct 12, 2022

Impressive Selections And Exceptional Customer Service At Bedrosians Tile And Stone

I recently purchased tiles from Bedrosians Tile & Stone and I couldn't be happier with my experience. Their selection of porcelain, ceramic, decorative, natural stone, mosaic tiles, vinyl flooring and slabs is absolutely unbeatable! Not only is their collection top quality but also affordable enough for everyday use in homes or commercial spaces.

The staff was incredibly helpful and knowledgeable about the different products they carried which made it easy for me to find exactly what I needed. They were patient as well when answering all of my questions which helped me make an informed decision on what product to choose.

Overall, shopping at Bedrosians Tile & Stone was a fantastic experience that I would recommend to anyone looking for high-quality tile products at an affordable rate. The vast array of options available coupled with the excellent customer service makes this store stand out amongst others in its class.

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Conclusion

Reviews show a contrast between wide product selection and concerns about order fulfillment. One reviewer highlights helpful staff, affordable options, and a large selection of porcelain, ceramic and stone. Another review reports multiple damaged shipments, additional costs for reorders, and an unresolved replacement request. If you plan a project, inspect deliveries immediately, confirm replacement and shipping policies upfront, and document damage with photos. Ordering samples and coordinating closely with your installer can reduce risk and help set expectations with the supplier.